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Added 1 min ago
FF
Full-Time Sales Lead - Famous Footwear
Famous Footwear
LEOMINSTER, MA
- Full-time
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to…
Added 1 min ago
Assistant Store Manager - Famous Footwear
Famous Footwear
AURORA, CO
Ace Retail Operations & Support Staffing Levels: You’ll know retail operational fundamentals like the back of your hand and put in the work so the store runs like a tightly laced sneaker.…
Added 1 min ago
N
Auxiliary Plant Operator
NAES
Carnesville, GA
- $28 to $34 USD / hour
The Auxiliary Plant Operator reports to the Shift Supervisor and receives direction from the Operations Manager, Plant Manager, or Control Room Operator, depending on assigned duties.
Added 5 mins ago
Court Operations Associate (Cashier/Information Clerk)
Judicial Department
United States
The Deschutes County Circuit Court in Bend, Oregon, is hiring a Cashier/Information Clerk (Court Operations Associate).
Added 6 mins ago
GS
Property Operations Manager
GIRL SCOUTS OF MINNESOTA AND WISCON
St Paul, MN
- $55,000 to $62,000 USD / year
The Property Operations Manager is responsible for supporting the Property Team, including cookie operations at Girl Scouts River Valleys. They will lead a team of seasonal cookie cupboard…
Added 6 mins ago
ELSP Production Supervisor - 2nd Shift
USICO Industrial Connections & Solutions LLC
NC
…development environment or equivalent leadership experience OR Associate degree PLUS minimum 7 years related…
Added 7 mins ago
CN
Nuclear Medicine Technologist PET/CT - Full Time
CDL NUCLEAR TECHNOLOGIES LLC
Brick Township, NJ · Toms River, NJ · Neptune City, NJ
- Full-time
CDL Nuclear Technologies is one of the fastest-growing diagnostic imaging companies in the country, with operations in over 30 states and new facilities launching every month. When you join…
Added 8 mins ago
GI
Staff Manager, Product Security Response
GitHub, Inc.
United States
- $144,600 to $383,500 USD / year
GitHub is transforming how the world builds secure software, and we are looking for a Staff Manager, Product Security Response to lead the team responsible for the last line of defense once…
Added 9 mins ago
Retail Store Manager
Ollie's Bargain Outlet
Kenosha, WI
20% Associate discount on all Ollie’s purchases and bi-annual & annual bonus program.
Added 10 mins ago
TU
Assistant Store Manager - Federal Way
TESOLIFE US INC
Federal Way, WA
- $31.5 USD / hour
Lead on-site operations when the Store Manager is absent and maintain normal store operations.
Added 10 mins ago
Associate Director of Business Process & Operations
Netradyne
San Francisco, CA
The Associate Director of Business Process & Operations leads enterprise-wide business process transformation and operational excellence across multiple value streams (Go-To-Market,…
Added 10 mins ago
Process Engineer
CONAGRA
Fayetteville, AR
Reporting to the Continuous Improvement Manager, you will drive operational excellence and continuous improvement within the Business Unit by leading Daily Management Systems, improving…
Added 11 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Orlando, FL
- $16 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 12 mins ago
Supervisor, Plant Production
CROWN Beverage Packaging, LLC
Mankato, MN
…value for brand owners, retailers and consumers alike. With operations in 36 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely…
Added 12 mins ago
Steward/Stewardess
JM Family Automotive LLC
FL
…discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as…
Added 13 mins ago
SENIOR NETWORK SECURITY ENGINEER-(REMOTE)
Compass Group
GA
…support our diverse customer base and enhance our business operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud…
Added 13 mins ago
SR. CHEF MANAGER- WESTBOROUGH, MA
Compass Group
Westborough, MA
Working as the Chef Manager Senior you will be responsible for back and front of the house operations for the food service departments. You will maintain a quality culinary program and…
Added 13 mins ago
DIRECTOR of NUTRITION ( PROVIDENCE GRACE MEDICAL) LUBBOCK TX
Compass Group
Lubbock, TX
The Director of Dining Services is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business. This key leadership position…
Added 13 mins ago
Client Services Manager- Minneapolis, MN
Compass Group
MINNEAPOLIS, MN
The Client Services Manager has direct customer service contact with our clients in support of our vending programs by analyzing business performance and developing and executing new…
Added 13 mins ago
CONFERENCE CENTER LEAD
Compass Group
New York, NY
…business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the…
Added 13 mins ago
General Manager I
Dufry Careers
SAVANNAH, GA
Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
Added 13 mins ago
Stock Manager
Dufry Careers
Sterling, VA
The Hourly Stock Manager at Dulles International Airport, supervises stock operations during assigned shifts, ensuring accurate receiving, efficient replenishment, and adherence to safety,…
Added 13 mins ago
Associate Director, Client Systems Integration
Alteva RCM
Queens, NY
Work with the Epic Program Manager, who provides dedicated Epic specialization, to coordinate on Epic-based clients.
Added 14 mins ago
W
Pharmacy Customer Service Associate
Walgreens
STOUGHTON, WI
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 14 mins ago
W
Pharmacy Customer Service Associate
Walgreens
VIRGINIA BEACH, VA
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…

Beacon Health System

Supv Dispatch, Transfer Center Dispatch, full-time days

Granger, IN, United States

Full-time

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Job details

Job type: Full-time
Experience: Minimum of 1 year of experience in healthcare, dispatch, or customer service-related field.
Posting language: English
Posted: Nov 4, 2026

Original job description

Beacon Health System is hiring a full-time day shift Supv Dispatch position for our Transfer Center Dispatch department at Beacon Health System in Granger, IN.

Be a Beacon. Make a Difference.

At Beacon Health System, you’re not just part of a team, you’re part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve.

We offer a wide variety of benefits for our employees, including:

Medical, Dental, & Vision Insurance through Cigna
Life Insurance
403(b) Matching Retirement Fund
Competitive Paid Time Off (PTO)
Shift Differentials
Employee Assistance Program (EAP)
Tuition and Certification Reimbursement
Clinical Ladder Program
Local and National Discounts
Beacon Academy Educational Courses
Gym Membership Discount

About Beacon Health System

Headquartered in South Bend, Indiana, as a not-for-profit, community-governed health system, Beacon Health System provides care to more than 4,000 patients each day in northern Indiana and southern Michigan.

What You’ll Do

As a Supervisor Dispatch, you will report to the Director of Transfer Center Operations and be responsible for a variety of duties, including dispatching ambulances, wheelchair transportation, and medical helicopters; performing administrative office functions; collecting and maintaining data; and answering incoming phone calls.

Supervisor Dispatch Responsibilities

Supervise and oversee the daily operations of the dispatch team, including ambulance, wheelchair, and medical helicopter dispatch.
Ensure all team members are trained and knowledgeable about current protocols and regulations.
Conduct performance evaluations, provide feedback, and implement improvement plans for dispatch staff under the direction of the program director and manager.
Coordinate staff schedules to ensure adequate coverage and efficient operation.
Develop and implement training programs for new hires and ongoing education for current staff.
Monitor team performance metrics and identify areas for improvement.
Address and resolve escalated issues from dispatch staff and ensure high levels of customer service.
Dispatch ambulance, wheelchair, and a medical helicopter.
Answer incoming calls and route them to appropriate departments or individuals.
Maintained accurate records of patient transportation requests, including contact information, medical history, and transportation preferences.
Use hospital bed management software to allocate and coordinate bed assignments.
Work collaboratively with physicians, nurses, and other healthcare providers to ensure efficient and timely patient transport and bed placement.
Maintain current knowledge of transportation regulations and protocols to ensure safety and regulatory guidelines compliance.
Collect data on bed occupancy, bed utilization, and transportation metrics to identify areas for process improvement and quality enhancement.
Perform office administration duties such as filing, copying, and printing documents as needed.
Coordinate activities and training for subordinate personnel to meet performance standards.
Develop, implement and monitor patient pre-authorization process.
Coordinate third-party follow-up to reduce accounts receivables.
Collaborate with the Reimbursement Department to set up Managed Care contract terms.
Oversee billing, follow-up, and collection of Medicare and Medicaid accounts.
Monitor and evaluate the need for new carrier and plan codes.
Interact with payers, employers, and network representatives to administer contract terms and provide customer service.
Coordinate day-to-day duties of the dispatch center staff.
Address and resolve patient and third-party questions, concerns, and requests.
Review reports to ensure contractual are posted correctly.
Prepare reports based on the analysis of contract payment guidelines.
Contribute to the overall effectiveness of the department.
Attend seminars and workshops related to billing and collections.
Attend required meetings.
Assist the director with the performance evaluations and supervise subordinate associates.
Completing other job-related assignments and special projects as directed.

What You Bring

As a Supervisor, Dispatch, you'll bring excellent written and verbal communication skills, the ability to multitask and thrive in a fast-paced environment, and strong organizational skills with exceptional attention to detail. You will also have the ability to work collaboratively with a diverse team of healthcare professionals and be comfortable using computer software applications such as Microsoft Office, Logis, and TeleTracking.

Required Qualifications

An associate or bachelor's degree in business or healthcare is preferred.
Minimum of 1 year of experience in healthcare, dispatch, or customer service-related field.
Demonstrated successful collection experience in a medical facility required.
Health Insurance background is required.
Familiarity with hospital bed management software Teletracking and dispatch system Logis is preferred.

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More about this job

Skills

Dispatching
Customer service
Dispatch ambulance
Answer incoming calls
Regulatory compliance
Gather data
Process improvement
Office administration
Communicate with customers
Communication skills
Multitask
Organizational skills
Attention to detail
Microsoft Office

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