Service Center Agent

Are you ready to be the voice of our company and provide top-notch customer service with a smile? We are looking for energetic and enthusiastic individuals to join our dynamic call center team!

ABOUT US:

Beacon Credit Union is a leading financial institution is "Dedicated to Our Member's Financial Success" by providing exceptional service and innovative banking solutions.

Why Join OUR Team?

• Positive and supportive team culture
• Competitive salary and benefits package and incentives
• Generous PTO and 11 Paid Holidays
• Ability to earn additional PTO through volunteer opportunities
• Employee discounts on loans and banking products
• 401(k) Employer Match and Profit-sharing potential
• 100% Bank Paid Long-Term Disability, Short-Term Disability and Life Insurance
• Learning and growing in a dynamic work environment
• First class - Orientation and Training that showcases our mission and customer service standards

Location: Lynchburg, VA

NOW HIRING! Service Center Agent

We're looking for vibrant Service Center Agents to be the heartbeat of our call center! Dive into a role where every call is an opportunity to connect and make someone's day brighter. With us, you'll enjoy the thrill of solving puzzles with your top-notch problem-solving skills and guide customers through their queries like a pro.

Perks of the Job:

• Say goodbye to monotonous workdays with our dynamic environment that keeps you on your toes.
• Creating smiles with every call.
• Learning and growing in a dynamic work environment.
• We believe in nurturing your growth, offering extensive training and coaching to help you climb the ladder to success. And it doesn't stop there. . .

QUALIFICATIONS:

• Education equivalent to a High School Degree or High School Diploma.
• Strong sales and member service skills
• Call Center experience required. Banking/Credit Union experience a plus.

NOW HIRING! Service Center Agent We're not just a call center; we're a launchpad for your career. So, if you're someone who loves a challenge, craves variety, and thrives in a social, high-energy setting, let's talk. Join us and be part of a community that values your contribution and rewards your excellence.

Ready to answer the call? Apply now and let's reach new heights together!

Please Note: Visible tattoos must be covered at all times while working. Visible piercings are limited to ear piercings for women; facial and other visible body piercings are not acceptable under Beacon's appearance standards. All employees are required to adhere to Beacon Credit Union's professional dress and appearance standards. EOE m/v/f/d