Change Agent Coordinator

Clinical Assistant / Mental Health Technician (CA/MHT)Head Clinical Assistant / Mental Health Technician (Head CA/MHT)

Job Description

About the RoleThe Clinical Assistant / Mental Health Technician (CA/MHT) plays a critical role in supporting the daily operations of a residential treatment program for adolescent girls. This position is responsible for maintaining a safe, structured, and therapeutic environment while providing direct support to residents and the clinical team. The CA/MHT helps reinforce program expectations, supports therapeutic interventions, and contributes to a positive and consistent milieu. We are currently seeking MHT Coordinators for our Residential Treatment Facility with The Maples. The Head CA/MHT serves as a lead role, providing guidance and support to CA/MHT staff while assisting leadership in maintaining consistency, safety, and accountability across the unit. This individual helps coordinate daily operations, supports staff development, and serves as a point of contact during shifts. QualificationsHigh school diploma or G.E.D. requiredOne year of experience in a mental health care setting preferred, ideally as a Mental Health Technician, Clinical Assistant, or Certified Nursing AssistantRelevant education in a mental health or human services field may substitute for experienceAbility to obtain CPR certification and Management of Aggressive Behavior (MOAB) certification Additional Qualifications for Head CA/MHTDemonstrated experience in a mental health or residential settingProven ability to lead by example and support team members in a fast-paced environmentStrong communication and problem-solving skills Core ResponsibilitiesSupport and implement the Mission, Vision, and Core Values of Beacon Behavioral HealthUphold Beacon’s standards for exceptional customer serviceMaintain professionalism and a therapeutic approach in all interactions with residents, families, and staff ResponsibilitiesProvide direct supervision and support to residents in a residential treatment settingMaintain a safe and therapeutic environment by monitoring behavior and ensuring compliance with program rulesAssist in de-escalation and management of residents exhibiting unsafe or inappropriate behaviors, including participation in approved physical interventions when necessaryObserve, document, and report resident behavior, significant events, and required clinical information accurately and timelyAssist clinicians and therapists with patient care tasks and therapeutic activitiesSupport daily routines including meals, hygiene, group participation, and transitions throughout the dayPerform basic clerical and administrative duties to support program operationsDemonstrate teamwork and flexibility in completing assigned duties and supporting overall program needsMaintain appropriate boundaries and model positive behavior for residents Additional Responsibilities for Head CA/MHTProvide day-to-day guidance and support to CA/MHT staff during assigned shiftsAssist in assigning tasks and ensuring appropriate staff coverage and patient supervisionServe as a resource for staff during escalations or challenging situationsSupport onboarding and training of new staff membersMonitor documentation and workflow for accuracy and consistencyCommunicate effectively with nursing, clinical, and leadership teams regarding unit operations and concernsHelp maintain accountability and adherence to program expectations among staff SkillsStrong interpersonal and communication skills with the ability to engage adolescents in a supportive and structured mannerAbility to remain calm and effective in high-stress situationsStrong observational skills and attention to detailAbility to work collaboratively within a multidisciplinary teamOrganizational skills and ability to prioritize tasks in a fast-paced environmentDemonstrated empathy, professionalism, and respect for the dignity of others Physical and Work RequirementsAbility to stand and walk for extended periods of timeAbility to safely participate in physical interventions when necessaryAbility to work in a high-stress, high-volume environmentMust be able to follow verbal and written instructions and maintain focus in a dynamic setting