** Territory Relations Manager **

As our network of Ambulatory Surgery Centers (ASCs) continues to grow, we are seeking a dedicated and experienced Territory Relations Manager to join our talented and passionate care team.

NOW HIRING

Territory Relations Manager

ABOUT US

Blue Cloud is the nation’s largest pediatric Ambulatory Surgery Center (ASC) company, specializing in dental restorative and exodontia procedures for pediatric and special needs patients under general anesthesia. As a mission-driven organization, we are committed to providing safe, high-quality, and accessible care while helping reduce costs for families and payors.

Blue Cloud’s ASC-based model offers an exceptional working environment supported by a close-knit surgical team of Dentists, Anesthesiologists, Registered Nurses, Dental Assistants, and other dedicated healthcare professionals. We would welcome the opportunity to discuss these positions in greater detail and explore how Blue Cloud can become a meaningful part of the important work you do.

OUR VISION & VALUES

At Blue Cloud, our vision is to be the leader in safety and quality for pediatric dental patients receiving care in a surgery center environment. Our core values guide the decisions of our talented team every day, shaping how we care for our patients, support their families, and work together toward achieving that vision.

• We cheerfully work hard.
• We are individually empathetic.
• We keep our commitments.

ABOUT YOU

You demonstrate a strong work ethic, a positive attitude, and a genuine commitment to delivering exceptional patient care. You thrive in a fast-paced, team-oriented environment and are dedicated to supporting a culture of collaboration, professionalism, and excellence. You value working alongside others to ensure every patient receives the highest quality care and service throughout their experience with the Surgery Center.

ESSENTIAL FUNCTIONS

The Territory Relations Manager (TRM) is responsible for cultivating and maintaining referral relationships with dental practices, healthcare providers, community health centers, and other referral sources throughout an assigned territory. This role supports the continued growth of Blue Cloud Surgery Centers by increasing patient referrals, fostering provider engagement, and expanding brand awareness within the community.

Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position.

• Develop and maintain strong relationships with dental offices, providers, and referral partners.
• Generate patient referrals through proactive outreach and relationship management.
• Educate providers and office staff on Blue Cloud services, patient qualifications, and referral processes.
• Serve as a liaison between referral partners and surgery center teams.
• Identify and execute strategic business development opportunities to increase referral volume.
• Monitor referral trends and analyze market data to identify opportunities for growth.
• Achieve monthly, quarterly, and annual referral objectives.
• Manage incoming and outgoing communications related to referrals and partner relationships.
• Utilize marketing resources and initiatives to enhance brand awareness and market penetration.
• Maintain accurate activity tracking, reporting, and performance analytics.
• Collaborate with operational leadership to improve referral partner and patient experiences.
• Travel throughout the assigned territory to meet with referral partners and support business growth

COMPETENCY

• Excellent relationship-building and networking skills
• Strong verbal and written communication abilities
• Professional presentation and public speaking skills
• Business development and consultative sales aptitude
• Strong organizational and time-management skills
• Ability to work independently and manage multiple priorities
• Analytical and problem-solving skills
• Ability to interpret market data and performance reports
• Professionalism and customer-service orientation
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Ability to navigate web-based systems and CRM platforms
• Strong attention to detail and follow-through

POSITION REQUIREMENTS

• High school diploma, GED, or equivalent
• Valid U.S. Driver’s License
• Reliable vehicle available for business use
• Ability to travel regularly throughout an assigned territory
• Ability to report to and work from the surgery center as needed
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
• Ability to use a smartphone and related technology for business communications
• Strong interpersonal and customer service skills
• Ability to work autonomously while maintaining accountability for results

PREFERRED

• Bachelor’s degree in Business, Marketing, Healthcare Administration, Communications, or a related field
• Prior experience in healthcare marketing, physician relations, referral development, business development, or outside sales
• Experience working with dental or healthcare providers
• Knowledge of healthcare referral processes and relationship management

BENEFITS

• Comprehensive health insurance coverage, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), disability insurance, and a variety of voluntary benefit options.
• Competitive 401(k) retirement plan with company matching contributions.
• Generous Paid Time Off (PTO) program to support work-life balance.
• Fully remote and predictable schedule with no on-call responsibilities, no weekends, and no holiday shifts.

EQUAL EMPLOYMENT OPPORTUNITY

Blue Cloud is an equal opportunity employer. Consistent with applicable federal, state, and local laws, we provide equal employment opportunities to all qualified applicants and employees without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable law.

Blue Cloud is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. Applicants who require assistance or accommodation may request support during the application process.

#IND123