As our network of Ambulatory Surgery Centers (ASCs) continues to grow, we are seeking a dedicated and experienced Administrator to join our talented and passionate care team.
NOW HIRING
Administrator - FT
ABOUT US
Blue Cloud is the nation’s largest pediatric Ambulatory Surgery Center (ASC) company, specializing in dental restorative and exodontia procedures for pediatric and special needs patients under general anesthesia. As a mission-driven organization, we are committed to providing safe, high-quality, and accessible care while helping reduce costs for families and payors.
Blue Cloud’s ASC-based model offers an exceptional working environment supported by a close-knit surgical team of Dentists, Anesthesiologists, Registered Nurses, Dental Assistants, and other dedicated healthcare professionals. We would welcome the opportunity to discuss these positions in greater detail and explore how Blue Cloud can become a meaningful part of the important work you do.
OUR VISION & VALUES
At Blue Cloud, our vision is to be the leader in safety and quality for pediatric dental patients receiving care in a surgery center environment. Our core values guide the decisions of our talented team every day, shaping how we care for our patients, support their families, and work together toward achieving that vision.
- We cheerfully work hard.
- We are individually empathetic.
- We keep our commitments.
ABOUT YOU
You demonstrate a strong work ethic, a positive attitude, and a genuine commitment to delivering exceptional patient care. You thrive in a fast-paced, team-oriented environment and are dedicated to supporting a culture of collaboration, professionalism, and excellence. You value working alongside others to ensure every patient receives the highest quality care and service throughout their experience with the Surgery Center.
ESSENTIAL FUNCTIONS
The Administrator is responsible for the overall leadership, operational performance, and financial management of the Surgery Center. This role provides strategic direction and day-to-day oversight of all clinical, operational, and business functions to ensure the delivery of high-quality patient care, regulatory compliance, physician satisfaction, and organizational success. The Administrator plans, organizes, directs, and evaluates all programs, services, and activities of the Surgery Center while ensuring efficient operations, financial stability, and achievement of the center’s goals and objectives.
Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position.
DUTIES & RESPONSIBILITES
Governance & Leadership
- Provide strategic and operational leadership to clinical and administrative teams, fostering excellence in patient care, physician engagement, employee satisfaction, and overall surgery center performance.
- Develop, implement, and execute the Surgery Center’s strategic plan, goals, and objectives, ensuring alignment with organizational priorities and key performance indicators (KPIs).
- Continuously monitor organizational performance, analyze outcomes, and implement corrective actions to achieve established goals and drive continuous improvement.
- Promote a culture of safety by ensuring effective processes for the identification, reporting, investigation, and prevention of adverse events and patient safety concerns.
- Ensure compliance with all applicable federal, state, local, accreditation, certification, and licensure requirements.
- Oversee credentialing and privileging processes for physicians, allied health professionals, and nursing personnel in accordance with regulatory standards.
- Monitor patient, physician, and employee satisfaction metrics and implement action plans to address opportunities for improvement.
- Drive quality outcomes, operational efficiency, patient volume growth, and overall organizational performance.
Financial Management
- Develop, manage, and monitor annual operating and capital budgets, ensuring fiscal accountability and achievement of financial objectives.
- Analyze financial performance, identify trends, implement improvement strategies, and maximize operational profitability and EBITDA.
- Prepare and submit financial, operational, and performance reports as required by corporate leadership and regulatory agencies.
- Negotiate, evaluate, renew, and manage vendor, service, and operational contracts in partnership with organizational leadership.
- Collaborate with corporate leadership and other facility administrators to leverage purchasing power, vendor relationships, and cost-saving opportunities.
Human Resources & Talent Management
- Foster a positive, inclusive, and transparent work environment through open communication, accountability, and employee engagement.
- Oversee recruitment, hiring, retention, and workforce planning to ensure adequate staffing levels across clinical and administrative departments.
- Partner with Human Resources and departmental leaders to ensure effective onboarding, orientation, competency validation, and training for new employees.
- Collaborate with nursing leadership to assess, maintain, and enhance employee competencies and professional performance.
- Support ongoing professional development, continuing education, leadership growth, and career advancement opportunities.
- Ensure compliance with all federal and state employment laws, workplace regulations, and organizational policies.
Patient Rights & Quality of Care
- Champion a patient-centered culture that upholds patient rights, dignity, respect, privacy, and compassionate care.
- Partner with the Medical Director, Dental Director, and nursing leadership to monitor and evaluate clinical services, patient outcomes, and operational effectiveness.
- Ensure clinical care is delivered in accordance with established standards of practice, regulatory requirements, and evidence-based guidelines.
- Promote a safe environment for patients, visitors, physicians, and staff through continuous monitoring and improvement initiatives.
Quality Management & Performance Improvement
- Lead and support an integrated Quality Assessment and Performance Improvement (QAPI) program in collaboration with the Governing Body, Medical Executive Committee, and nursing leadership.
- Ensure quality improvement, peer review, risk management, and patient safety activities are coordinated and aligned with organizational goals.
- Utilize quality data, outcome measures, and performance indicators to drive strategic and operational improvements throughout the facility.
Clinical Records & Health Information Management
- Ensure a complete, accurate, and confidential medical record is maintained for every patient receiving care.
- Oversee compliance with all laws, regulations, and organizational policies related to medical record retention, privacy, security, and information management.
- Partner with clinical leadership to ensure timely completion, review, and documentation of medical records.
- Support the collection, analysis, and utilization of clinical and operational data to facilitate quality improvement, patient education, regulatory compliance, and informed decision-making.
Facility Operations & Environment of Care
- Ensure the surgery center maintains a safe, clean, functional, and compliant environment for patients, visitors, physicians, and staff.
- Oversee facility operations, maintenance programs, safety initiatives, and emergency preparedness planning.
- Ensure appropriate management of hazardous materials, medical waste, and environmental safety protocols.
- Verify that staff receive ongoing education and training related to emergency response, safety procedures, and regulatory requirements.
- Ensure life safety systems, medical equipment, utilities, and facility infrastructure are properly maintained, tested, and documented.
- Collaborate with nursing and quality leadership to support infection prevention and control programs designed to minimize healthcare-associated infections.
Business Development & Marketing
- Collaborate with sales, marketing, and physician relations teams to develop and implement strategic marketing initiatives that support growth objectives.
- Evaluate the effectiveness of marketing efforts and adjust strategies to increase patient volume, physician engagement, and market presence.
- Build and maintain strong relationships with referring providers, community stakeholders, and business partners to support long-term growth and service expansion.
- Identify opportunities for new services, strategic partnerships, and operational improvements that enhance the Surgery Center’s competitive position and patient experience.
Supervisory Responsibility
- Directly supervises the Director of Nursing and Patient Services Leader, providing strategic guidance, performance management, and operational oversight to ensure excellence in patient care, service delivery, employee engagement, and regulatory compliance.
POSITION REQUIREMENTS
- Bachelor’s degree in Business Administration, Healthcare Administration, or a related field required.
- Minimum of five years of progressive experience in healthcare operations, ambulatory surgery center management, or a related healthcare setting.
- Current Basic Life Support (BLS) certification required.
- Proficient in Microsoft Office applications, including Word, Excel, and other business management software.
- Advanced Cardiovascular Life Support (ACLS) certification required within 30 days of hire.
- Pediatric Advanced Life Support (PALS) certification required within 90 days of hire.
PREFERRED
- Previous ambulatory surgery center (ASC) experience strongly preferred, with demonstrated knowledge of surgical services operations and best practices.
- Thorough understanding of healthcare regulatory and accreditation standards, including CMS, Department of Health (DOH), OSHA, AORN, and AAAHC requirements.
- Master’s degree in Healthcare Administration, Healthcare Management, Business Administration, or a related field preferred.
- Candidates with a bachelor’s degree in another discipline may be considered if supplemented by significant relevant healthcare leadership and operational experience.
BENEFITS
- Comprehensive health insurance coverage, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), disability insurance, and a variety of voluntary benefit options.
- Competitive 401(k) retirement plan with company matching contributions.
- Generous Paid Time Off (PTO) program to support work-life balance.
- Eligible for a performance-based bonus program.
EQUAL EMPLOYMENT OPPORTUNITY
Blue Cloud is an equal opportunity employer. Consistent with applicable federal, state, and local laws, we provide equal employment opportunities to all qualified applicants and employees without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable law.
Blue Cloud is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. Applicants who require assistance or accommodation may request support during the application process.
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