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KM
Materials Management Coordinator - Materials Management - Full Time 8 Hour Rotating Shift (Non-Exempt) (Non-Union)
Keck Medicine of USC
Los Angeles, CA - Health Sciences Campus, CA
- $26 to $41.28 USD / hour
- Full-time
Works closely with the Manager and IT to maintain departmental software programs.
Added just now
SP
Project Specialist
Sol Price School of Public Policy
Los Angeles, CA - University Park Campus, CA
- $32.99 to $36.89 USD / hour
…seeking a full-time Project Specialist to support research in development and health economics. The Project Specialist will report directly to Dr. Wagner and work closely with collaborators…
Added 1 min ago
ITSD - Software Engineer II
Pima County
United States
This is a classified position that reports to the Manager, Application Development. The incumbent performs duties under general supervision, has no supervisory responsibilities, and is…
Added 1 min ago
Product Marketing Manager, Advisor Software
MstarInc Morningstar Inc. Legal Entity
United States
As Product Marketing Manager, Advisor Software, you'll lead go-to-market launches, shape positioning and messaging, and connect sales, strategic account marketing, and demand generation…
Added 1 min ago
Infrastructure Engineering Manager (Mainframe Database)
Wells Fargo Bank, N. A.
CHANDLER, AZ · CHARLOTTE, NC · MINNEAPOLIS, MN
Wells Fargo is seeking an Infrastructure Engineering Manager (Mainframe Database) to lead teams responsible for Db2 and IMS database engineering, infrastructure, administration, and…
Added 1 min ago
1R
Property Manager
11 Residential
East Wenatchee, WA
- $32 to $34 USD / hour
As a Property Manager, you will oversee the day-to-day operations and management of a designated community. You will ensure exceptional service delivery, resident satisfaction, and overall…
Added 2 mins ago
Project Scheduler
Senesco Marine, LLC
North Kingstown, RI
Planning and Production Control Manager, as assigned
Added 2 mins ago
Office Manager - Temporary
Schools & Colleges
Coral Gables, FL
CORE JOB SUMMARY The Office Manager manages a variety of office functions, including but not limited to clerical work, data maintenance, and department operations. Establishes work…
Added 2 mins ago
Manager, Academic Affairs Data Analytics
UM Corp (Enterprise)
Remote, United States
9. Assists in development and maintenance of standards for naming, describing, governing, managing, modeling, storing, cleansing, and transforming data.
Added 2 mins ago
EL
Key Holder - Le Labo - Full Time - West Palm Beach, FL
Estée Lauder Companies
West Palm Beach
- $19.25 to $24 USD / hour
- Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 2 mins ago
EL
Aveda Woodland Hills Key Holder - Full Time
Estée Lauder Companies
Tulsa
- $17 to $23 USD / hour
- Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 2 mins ago
EL
Jo Malone London River Oaks Part Time Key Holder Key Holder
Estée Lauder Companies
Houston
- Part-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 3 mins ago
Sr. Program Manager-Consulting
Cryoport Systems, LLC
Irvine, CA
The client-facing Senior Program Manager plays a key role in developing and driving strategies, maintaining timelines, and coordinating resourcing with cross-functional partners to support…
Added 3 mins ago
Admin Functional Support 4
Northrop Grumman
Sykesville
…traffic correspondences and contacts and prioritize items for the Manager to…
Added 4 mins ago
Software Engineer II
Western Governors University
Salt Lake City, UT
Understanding of software development processes, including planning, coding, testing, security, algorithms, complexity, reuse, and measurement.
Added 4 mins ago
Software Engineer II
Western Governors University
Salt Lake City, UT
Understanding of software development processes, including planning, coding, testing, security, algorithms, complexity, reuse, and measurement.
Added 4 mins ago
Senior Software Engineer
Western Governors University
Salt Lake City, UT
Join a team that is helping shape the future of higher education through technology, AI, and workforce development. As a Senior Software Engineer, you will play a key role in designing,…
Added 4 mins ago
Director, Software Engineer
Western Governors University
Salt Lake City, UT
…overall leadership and day-to-day management for a team of software development professionals. The Director will also oversee resource planning, project scheduling, and software delivery…
Added 4 mins ago
Banking Center Manager
Camden National Bank
ME
Primary responsibilities consist of business development to grow and acquire customer relationships, ensuring the banking center meets or exceeds their sales goals, leading service and…
Added 4 mins ago
Associate Software Engineer
Western Governors University
Salt Lake City, UT
Gain exposure to modern software development practices, cloud technologies, and AI-assisted development tools.
Added 4 mins ago
Electrical Estimator
GDC Industrial
Tyler, TX
· Electrical estimating and digital takeoff software for quantity development, labor application, pricing, and bid management
Added 4 mins ago
Marketing and Content Manager
Croft Production Systems, Inc.
Needville, TX
CROFT Production Systems is seeking a creative, strategic, and results-driven Marketing & Content Manager to lead the company's marketing initiatives, brand development, content production,…
Added 4 mins ago
Control Tower Export Manager
Yusen Logistics
Secaucus, NJ · Jacksonville, FL
The Control Tower Exports Manager oversees daily Export/Origin operations of the Order Management team within the Supply Chain Solutions Group. This role leads a high‑performing team,…
Added 5 mins ago
Manager - Special Populations
Louisiana State University and Agricultural and Mechanical College
United States
Reporting to the Assistant Director for Special Populations & Operations, the Manager of Special Populations provides leadership, oversight, and coordination of assignment processes,…
Added 5 mins ago
Conference Services Manager
The Fifth Avenue Hotel
New York, NY
As the Conference Services Manager, you are responsible for planning, organizing and executing guest room blocks in accordance with hotel policies and quality standards, to ensure customer…

BBQ Holdings

Technical Support Specialist

Minnetonka, MN, United States

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Job details

Posting language: English
Posted: Jul 30, 2026

Original job description

Job Outline Reporting to the Technical Support Manager, the successful candidate will work as a Technical Support Specialist within the MTY IT Department. This entails the effective administration, maintenance, and support of MTY end-user hardware, software, and associated peripherals, in a timely and professional manner and in accordance with established service levels. The selected candidate may also be assigned to support other IT teams according to need.

Key Responsibilities

Support the day-to-day technology needs of MTY Group employees as a member of the Help Desk team, including maintenance and support of end-user hardware, software, mobile devices, and associated peripherals.
Use the ticketing system to ensure that requests, changes, and incidents are handled according to agreed-upon procedures.
Ensure printers are properly maintained and that supplies are in stock.
Support facilities and security devices such as badge readers, cameras.
Ensure hardware and software remains current and up to date with security patches.
Under the direction of senior members of the team, contribute to the management of critical office systems, servers, and services such as Microsoft 365, Active Directory, DNS, DHCP, VPN, Anti Virus, etc.
Interact with MTY Group Help Desk teams in other locations to support the continued integration of key systems.
Follow existing policies and procedures, and help define, document, and implement new ones.
Ensure inventory kept up to date for assets falling under the Help Desk team's areas of responsibility.
Work with vendor support teams to resolve issues related to the devices and software managed by the Help Desk team.
Create and maintain support documentation, how-to guides and any other documentation that will help foster self-service support to the extent possible.
Managing assigned projects and reporting on project completion
Proactively manage personal development, to increase performance levels and provide opportunities for career development.
Other duties as assigned.

Required Technical Skills

Minimum 5 years working in a technical capacity supporting users and/or projects
Expert knowledge of Microsoft Windows desktop operating systems
Extensive experience with laptop, desktop, and mobile device hardware from various vendors
Knowledge of disk-imaging technologies used for laptop and desktop rollouts and refreshes
Basic understanding of Active Directory and Microsoft DNS, DHCP and other related services
Experience with helpdesk ticketing systems (SolarWinds WHD, Service Now, Cherwell, etc.)
Ability to produce documentation related to implementation, testing and self-help guides
Experience managing and troubleshooting Microsoft Office
Experience with patch management tools (Manage Engine, Microsoft WSUS, Shavlik, BigFix, etc.)
Experience with managing and configuring Microsoft InTune
Knowledge of asset tracking and tagging hardware
Experience managing Anti-Virus server and client software
Knowledge of MacOS and iOS operating systems
Experience managing and deploying Apple devices

Nice-to-Have Technical Skills

Experience with application deployment tools (JAMF Pro, Manage Engine, Marimba, SCCM, etc.)
Understanding of networking concepts and technologies (Cisco)

Required 'Soft' Skills

Professional, friendly, and approachable demeanour
Demonstrated ability to troubleshoot complex technical problems
Strong verbal and written communication skills in English
For roles based in Quebec or New Brunswick, strong verbal, and written communication skills in French
Ability to work as part of a team, to both provide and ask for assistance when needed
Keen interest in technology, the IT industry, and related new developments and current events
Interest in maintaining and improving skill sets, training, and continued personal development

Working Environment and Hours:

Normally working a standard work week (Monday to Friday, 8:30am to 5:30pm) in the MTY office you are hired to cover, with additional hours as required. Flexibility is essential as out-of-business-hours work, and weekend work is sometimes required on an ad-hoc basis.

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