Dispatch
- Auburn Hills, MI, United States
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
•
- Full - Time Dispatcher
BAZCO is looking for a talented, ambitious and dynamic person to join our team. BAZCO has an opportunity to appoint a Fuels Dispatcher to join their Logistics and Scheduling team. You will be responsible for fielding customer orders, ensuring that BAZCO's fuel customers receive fuel deliveries on time, and building customer relationships.
Key Responsibilities:
- Analyzing Truck Delivery routes and operations and recommending process improvement to ensure maximum efficiency rates
- Accepting customer orders
- Logging orders into Bazco Database
- Dispatching orders to BPT Drivers
- Respond and make allowances for trip change requests, making sure there is no interruption to delivery of the fuel
- Maintain accurate driver, terminal and vehicle files
- Maintaining and enforcing company policies
- Building strong relationships with both customers and team.
- Completing administrative duties in a timely and accurate fashion
- Assisting any loss/gain/claim investigation
- Respond to delivery and invoice queries from customers, contractors, business managers and distributors
- Additional tasks as assigned
Key Requirements:
- Must have computer literacy with strong communications skills
- Management experience, as you will be dealing with a wide range of stakeholders
- Ability to think on your feet and problem solve
- Previous Logistics or scheduling experience
- The ability to effectively coordinate deliveries between terminal personnel and the customer
- The ability to multi-task
- Communicate with all customers and fellow employees in person and on the telephone in a helpful, courteous, and cheerful manner
- Multi-task and problem-solve with a focus on sales retention and growth
- Work very well under pressure AND INDEPENDENTLY
- Be incredibly attentive to details
- Learn new computer systems and procedures quickly
- Proficiently utilize Microsoft Office, especially Excel
- Work a very flexible schedule (weekends, evenings)
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Holidays
- Night shift
- Weekend availability
Ability to commute/relocate:
- New Haven, MI 48048: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Dispatching: 1 year (Required)
- Microsoft Excel: 1 year (Required)
- Microsoft Office: 1 year (Preferred)
- Logistics: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: Hybrid remote in New Haven, MI 48048