Manager, Lab Quality and Phlebotomy

Manager, Lab Quality and Phlebotomy Share this job Save Apply now Req: R43901 Springfield, Massachusetts Full-Time First Allied Health Clinical Professional Laboratory THE ADVANTAGES OF WORKING WITH BAYSTATE! Excellent Compensation High-quality, low-cost medical, dental and vision insurance Generous PTO with scheduled earned increases Continuing education support and reimbursement First Time Home Buyers Financial Packages Farm Share Memberships 403b retirement company match & annual company contribution increase based on years of service Free money coach advice from a certified professional Wellbeing programs that include but are not limited to mental, physical, and financial health Pet, home, auto and personal insurance Life insurance Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more! Wellbeing programs that include but are not limited to mental, physical, and financial health Baystate Health, western Massachusetts? only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity is what elevates respect for our patients and staff. Together our inspired and compassionate teams manage the whole health needs of all communities in need. We strive to be the place where we can help you build the career you deserve ? apply today ? YOU belong at Baystate! OUR COMPENSATION PHILOSOPHY We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. For more information, please visit us online at: baystatehealthjob.com or interact with us socially at facebook.com/BaystateCareers or on Twitter \@BaystateCareers. All correspondence can be directed to: Erika Whitworth, Healthcare Recruiter Erika.Whitworth@baystatehealth.org Summary: Reporting directly to the Senior Director of Laboratory Services and in coordination with the Medical Director, the Laboratory Quality and Phlebotomy Manager is responsible for the administrative leadership and operational oversight of the Phlebotomy team while supporting the development, implementation, and continuous improvement of Baystate Health Laboratories? Quality Management System (QMS). Serving as the central resource for laboratory quality and operational standardization across the Baystate Health system, this role works closely with laboratory leadership and system administration to promote standardized processes, reporting practices, and quality monitoring. The manager provides oversight of both system-wide and site-specific quality metrics, serves as the subject matter expert in quality assurance, regulatory compliance, and risk management, and assists in identifying trends and developing strategies to improve performance and patient care. The Laboratory Quality and Phlebotomy Manager collaborates with the laboratory leadership team to advance decision-support initiatives, coordinate Quality Management and Performance Improvement activities, and support organizational goals. The incumbent serves on hospital committees as assigned and drives process improvement through the application and teaching of Lean and Six Sigma methodologies. This position promotes quality outcomes, operational efficiency, workplace and patient safety, and staff development while ensuringf