Jobs in the United States

25+ jobs

Save this search

Added just now
UX/Human Factors Engineer
MIT Lincoln Laboratory
Lexington, MA
…support qualitative user research and contribute to the iterative design and prototyping of our group's growing set of data science enabling platforms and AI-enabled decision support tools…
Added 1 min ago
Senior Vice President, Eagle Developer/D
The Bank of New York Mellon
Boston, MA
We're seeking a future team member for the role of Senior Vice President, Eagle Developer/Data Vault Specialistto join our Data & Analytics team. This role is located in Boston, MA
Added 1 min ago
RF Communications System Engineer/Analyst-Associate Staff
MIT Lincoln Laboratory
Lexington, MA
Own or lead design, development, data analysis, programming, modeling, simulation, integration, testing,... For full info follow application link.
Added 4 mins ago
Senior Architect, Agentic Development, Teradata Cloud Platform
Teradata
Jefferson City, MO
…Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full…
Added 7 mins ago
EG
Senior Solution Architect - Databricks, Data & AI
Eliassen Group
Jefferson City, MO
- $100 to $105 USD / hour
Our client is seeking a Senior Solution Architect to provide technical leadership for a large-scale Data & AI modernization initiative. This individual will own the overall architecture and…
Added 7 mins ago
EG
Staff AI & Data Engineer - Databricks
Eliassen Group
Jefferson City, MO
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 7 mins ago
Sr. Systems Engineer - AI Gateway Platform(Remote)
CrowdStrike
Jefferson City, MO
+ Design and implement enterprise Identity and Access Management (IAM) controls for AI, including OAuth 2.0, Okta integrations, agent/non-human workload identities, and secure identity…
Added 8 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Jefferson City, MO
+ Infrastructure as Code (IaC): Design, build, and maintain automated infrastructure using Terraform and AWS services (Lambda, SQS, RabbitMQ, event-driven technologies).
Added 8 mins ago
V
Global Compliance & Privacy Officer
Vontier
Jefferson City, MO
- $147,290 to $200,000 USD / year
+ UK General Data Protection Regulation (UK GDPR)
Added 9 mins ago
Head of Outbound Strategy (Remote)
American Express Global Business Travel
Jefferson City, MO
+ Design and run trials of new titles, industries and account types, and agree on how each will be measured
Added 9 mins ago
Senior Geothermal Consultant Job Details | Black & Veatch Family of Companies
Black & Veatch
Kansas City, MO
…serves as a hands-on technical lead supporting engineering design, technical evaluations, and multidisciplinary integration of utility-scale geothermal surface facilities and associated…
Added 9 mins ago
Loads & Dynamics Engineering Manager
The Boeing Company
Hazelwood, MO
This position will require a leader familiar with air vehicle design and development, building block testing, and ground & flight testing. This position will report to the Airframe…
Added 10 mins ago
Transportation Engineer
GPAC
Downers Grove, IL
Review survey information and existing conditions and incorporate field data into design plans.
Added 11 mins ago
Manager, GQO - Business Process Continuous Improvement
Otsuka America Pharmaceutical Inc.
Jefferson City, MO
…play a pivotal role in driving operational excellence through data analytics, business process optimization, automation, and continuous improvement initiatives across Global Quality. This…
Added 11 mins ago
Sr. Project Designer
Cushman & Wakefield
Maryland Heights, MO
-Data Collection: Collect data from client and stakeholders by engaging in programming, surveys, focus groups, charrette exercises, and benchmarking to maximize design outcomes and occupant…
Added 11 mins ago
Sr. Product Manager, Strategic Growth - Clinical & Procedural Workflows
Cardinal Health
Jefferson City, MO
…Platform Product Management teams, Engineering, Architecture, Data & Analytics, Marketing, Customer Success, Sales, Finance, Operations, Quality, Regulatory, and other cross-functional…
Added 11 mins ago
Product Manager, Platform - Moment of Care
Cardinal Health
Jefferson City, MO
…Engineering, Engineering Product Operations, Architecture, Design, Marketing, Customer Success, Sales, Implementation, Support, Data & Analytics, Quality, Security, and Operations. The role…
Added 11 mins ago
Sr. Product Manager, Strategic Growth - Supply Chain Intelligence & Workflows
Cardinal Health
Jefferson City, MO
…reports. The role works closely with Engineering, Architecture, Data & Analytics, Marketing, Customer Success, Sales, Finance, Operations, Quality, Regulatory, and external vendor or…
Added 11 mins ago
Sr. Product Manager, Strategic Growth - Data Capture Technologies & Partnerships
Cardinal Health
Jefferson City, MO
The Data Capture Technologies & Partnerships Senior Product Manager executes against the product portfolio strategy for technology partnerships and owns the data capture technology roadmap…
Added 11 mins ago
Product Manager, Platform - Interfaces & Web Services
Cardinal Health
Jefferson City, MO
…Engineering, Engineering Product Operations, Architecture, Design, Marketing, Customer Success, Sales, Implementation, Support, Data & Analytics, Quality, Security, and Operations. The role…
Added 11 mins ago
DevOps Specialist
Apex Systems, Inc
Po Box 2053, MI
Added 11 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
…modern health-tech methodologies - including CRM/Epic product design, patient journey mapping, and leverage of data/AI to drive proactive patient…
Added 11 mins ago
Renewal and Reporting Analyst
CVS Health
Remote, United States
Uses business knowledge and experience to make plan design and processing recommendations when working with clients.
Added 11 mins ago
Engineering Tech Analyst
Apex Systems, Inc
Milford, MI
…inspect hardware, track project progress, and analyze relevant data to overcome operational roadblocks. This position involves a balanced combination of hands-on physical evaluation and…
Added 11 mins ago
Senior Software Engineer, Firmware
NVIDIA Corporation
CA · Santa Clara, CA · Santa Clara
Design and implement new features for NVIDIA NIC/DPU and Switch firmware.

Baylor Scott & White Health

ITSM Program Manager

Dallas, TX, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 24, 2026

Original job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

We serve faithfully by doing what's right with a joyful heart.
We never settle by constantly striving for better.
We are in it together by supporting one another and those we serve.
We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The ITSM Program Manager manages application systems study and programming activities for teams. Tasks must follow the work schedule and application development standards. Assist IS Directors and leadership with technical and process standards. Help with department budget planning and management.

Essential Functions of the Role

Is responsible for daily IT operations, including staff assignments, daily activities, service desk, ticket management, and IT relationships.
Is accountable for all new and modified systems in their area of responsibility.
Plans or oversees the testing, design, programming, timely implementation, and testing of applications projects utilizing approved development methodologies.
Provide training and guidance on information system operation.
Participate in improving project management, development, coding, debugging, testing, data services, process, application help, and training.
Oversee or perform the development and documentation of business requirements, goals, deliverables, and specifications with customers, employees, and help staff.
Maintains a broad knowledge of state-of-the-art technology, equipment, and systems.
Create project plans and provide time estimates for the iterations or phases of each project.

Key Success Factors

Deep understanding of ITIL and IT Service Management practices.
Experience developing enterprise training programs and learning curriculums.
Strong facilitation and presentation skills.
Knowledge of ServiceNow ITSM capabilities, workflows, and Knowledge Management.
Deep experience with ITSM Platform, ServiceNow.
Technical writing and documentation governance expertise.
Experience managing knowledge management programs and content lifecycle processes.
Firm leadership, problem solving, team building, and judgment making skills.
Skilled project manager with ability to articulate business needs.
Excellent written, verbal, and reciprocal communication skills.
Proficient computer software and database skills.
Ability to focus and prioritize strategic aims and work in a growing and challenging environment.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
EXPERIENCE - 5 Years of relevant experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Apply About employer

Report this job