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Added 2 mins ago
BP
Selling Sales Manager - Bath Remodeling
Bath Planet
Denham Springs, LA
- $150,000 to $250,000 USD / year
Added 2 mins ago
BP
Selling Sales Manager- Bath Remodeling
Bath Planet
Prairieville, LA
- $150,000 to $250,000 USD / year
Added 2 mins ago
BP
Selling Sales Manager - Bath Remodeling
Bath Planet
Lafayette, LA
- $150,000 to $250,000 USD / year
Added 40 mins ago
BP
Selling Sales Manager - Bath Remodeling
Bath Planet
Baton Rouge, LA
- $150,000 to $250,000 USD / year
Added 1 hour ago
Installation Helper / Acrylic Bath Installer
Bath Planet
Toms River, NJ
Added 23 hours ago
BP
In-Home Bathroom Remodeling Sales Consultant
Bath Planet
North Las Vegas, NV
- $100,000 USD / year
Added 23 hours ago
BP
In-Home Bathroom Remodeling Sales Consultant
Bath Planet
Paradise, NV
- $100,000 USD / year
Added 23 hours ago
BP
In-Home Sales & Design Consultant
Bath Planet
Howell, NJ
- $200,000 to $300,000 USD / year
Added 23 hours ago
BP
In-Home Bathroom Remodeling Sales Consultant
Bath Planet
Spring Valley, NV
- $100,000 USD / year
Added 23 hours ago
BP
In-Home Bathroom Remodeling Sales Consultant
Bath Planet
Henderson, NV
- $100,000 USD / year
Added 23 hours ago
BP
In-Home Bathroom Remodeling Sales Consultant
Bath Planet
Las Vegas, NV
- $100,000 USD / year
Added 23 hours ago
BP
In-Home Sales & Design Consultant
Bath Planet
Point Pleasant, NJ
- $200,000 to $300,000 USD / year
Added 1 day ago
BP
In-Home Sales & Design Consultant
Bath Planet
Brick Township, NJ
- $200,000 to $300,000 USD / year
Added 1 day ago
BP
In-Home Sales & Design Consultant
Bath Planet
Toms River, NJ
- $200,000 to $300,000 USD / year
Added 1 day ago
BP
In-Home Sales & Design Consultant
Bath Planet
Lakewood, NJ
- $200,000 to $300,000 USD / year
Added 1 day ago
BP
In-Home Sales Representative
Bath Planet
Memphis, TN
- $100,000 to $150,000 USD / year
Added 1 day ago
BP
In-Home Sales Representative
Bath Planet
Bartlett, TN
- $100,000 to $150,000 USD / year
Added 1 day ago
BP
In-Home Sales Representative
Bath Planet
Millington, TN
- $100,000 to $150,000 USD / year
Added 1 day ago
BP
In-Home Sales Representative
Bath Planet
Horn Lake, MO
- $100,000 to $150,000 USD / year
Added 1 day ago
BP
In-Home Sales Representative
Bath Planet
Germantown, TN
- $100,000 to $150,000 USD / year
Added 2 days ago
In-Home Design Consultant/Sales
Bath Planet
Levittown, PA
Added 2 days ago
BP
In-Home Sales Professional
Bath Planet
Harrisburg, PA
- From $175,000 USD / year
Added 5 days ago
BP
Outside Sales Representative
Bath Planet
Allentown, PA
- $100,000 to $250,000 USD / year
Added 5 days ago
BP
Marketing Events Coordinator
Bath Planet
Grand Rapids, MI
- $50,000 to $80,000 USD / year
Added 5 days ago
BP
Confirmation Call Center Manager
Bath Planet
Grand Rapids, MI
- $55,000 to $75,000 USD / year

Bath Planet

Customer Experience Associate

Toms River, NJ, NJ, United States

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Job details

Apply by: Jan 18, 2027
Experience: 1-2 years proven experience in supporting client success
Posting language: English
Posted: Oct 20, 2026

Original job description

Bathroom Pros is looking for a Customer Experience Representative to join our team in our Toms River office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product communication & knowledge.

The ideal candidate is a Great Person, has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities:

Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
Make outbound thank you and communication calls - Let customers know status of project and make sure we are moving forward.
Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.

Requirements:

1-2 years proven experience in supporting client success
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent time-management and prioritization skills
Familiarity with CRM system

Our employees enjoy a work culture that promotes an excellent Customer Experience. Bathroom Pros benefits include Salary, Bonus, paid time off, Health Insurance, 401k and professional development.

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More about this job

Skills

Customer experience
Customer service
Communication skills
Answer incoming calls
Product knowledge
Time management
Prioritization

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