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Bath & Body Works

HR Generalist

Columbus, OH, United States

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Job details

Experience: 2+ years of experience in a Human Resources function
Posting language: English
Posted: Nov 13, 2026

Original job description

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand - you become part of Gingham Nation, where people are at the center of everything we do. We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day. The HR Generalist is responsible for supporting the daily operations within Associate Connect through execution and administration of HR policies and programs. They will serve as a consultative partner in areas of Associate Relations, HR programs and services, and resolving people and HR issues.

Responsibilities

Business & HR Strategy Implementation & Influence

Support development and execution of a human resources strategy and services that corresponds with the company’s goals to strengthen and sustain the company. People Services Delivery
Uphold Bath and Body Works values and standards of conduct by managing and resolving high volume, escalated HR matters including associate inquiries and concerns, crisis & emergency support, conflict resolution, AP dispositions, and HR investigations in a timely fashion and within guidelines.
Provides advice and counsel to associates and people leaders on associate relations, absence management and performance management.
Identify and assess trends and risk within organization to drive initiatives, policy improvements and overall culture.
Collaborate with Associate Connect leaders, HR Business Partners and people leaders on associate relations, performance management and trends impacting area of support.
Ensure policies, procedure and practices are adhered to in compliance with federal, state, and/or municipal laws Culture, Change & Engagement
Deliver Best-in-Class HR experience to associates using effective communication through high volume interactions face-to-face, by phone and through written channels.
Support and complete HR and change initiatives in a fast-paced retail environment.

Qualifications

2+ years of experience in a Human Resources function
Experience working in a retail environment a plus, but not required
Proven ability to lead through change and navigate the fast pace demands of a retail environment
Expert in managing associate relations, performance management, case management, and other people strategies.
Knowledge and expertise in employment laws and regulation
Ability to collaborate and work across multiple business units, buildings and geographic markets
Proficient and up to date in current HR technology, systems and analytics
Excellent critical thinking and decision making skills
Excellent customer service skills with demonstrated ability to deescalate highly emotional situations
Exceptional leadership, communication and interpersonal skills

Education

Bachelor's degree preferred Core Competencies
Drives Results
Action Oriented
Collaborates
Decision Making
Nimble Learning

Benefits

Feeling good starts with you. We invest in benefits that support your well-being, growth and future, helping you thrive as a creator of feel good - every day. Benefits for eligible associates include:

Robust medical, dental, vision and pharmacy coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
No-cost mental health and well-being support through our Employee Assistance Program (EAP).
401(k) with company match and Associate Stock Purchase Program with discount.
Opportunity for paid time off, paid parental leave and access to family building benefits.
Home, auto and pet insurance and a company-provided Care.com subscription.
Tuition reimbursement and scholarship opportunities for post-secondary education.
Enjoy complimentary products and a 40% merchandise discount so you can experience and share the brand you love.
Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Washington Fair Chance Act Guide We are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all vacancy/vacancies are filled.

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Jobs in the United States