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Delivery and Warehouse Associate
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Office Operations Assistant
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Bath & Body Works

Applications Analyst

Columbus, OH, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand - you become part of Gingham Nation, where people are at the center of everything we do. We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day. The Applications Analyst on the MP&A (Merchandise Planning & Allocation) Technology team partners with planning, allocation, and inventory teams to deliver and support the applications that get the right product to the right place at the right time! The MP&A function spans forecasting, replenishment, allocation, merchandise financial planning, and space planning across domestic and international markets, supported by packaged, vendor-hosted, and custom-built applications. Success in this role comes from learning quickly and collaborating well: you'll build domain expertise through hands-on work and cross-training while working side by side with business, technology, and vendor partners. Experience with our current applications, including RELEX, JDA, and our custom-built planning tools, is a plus but not required.

Responsibilities

Business Partnership & Solution Delivery

Serve as functional lead for assigned work streams within MP&A projects across forecasting, replenishment, allocation, merchandise financial planning, and space planning, leading small to mid-size project segments, including test, cutover, and controlled start planning.
Translate business requests across planning, allocation, forecasting, and replenishment into functional requirements, scope, and design documents; for custom-built applications, partner with development teams to define enhancements and validate builds against business needs.
Create and maintain functional design, configuration, and documentation, aligning with technical teams and documenting impacts to adjoining systems and data flows.
Lead review sessions with business users and technical teams, summarizing options, benefits, and trade-offs; drive work stream timelines with project managers and communicate status, risks, and issues.

Operational Support & Continuous Improvement

Provide maintenance and operational support for MP&A applications across domestic and international markets, including on-call support, within defined SLAs.
Research and triage new or complex issues, including those spanning multiple applications; manage elevated issues and status communication.
Maintain accurate SOPs and support documentation for all changes, and coordinate planned maintenance and outages with business users and technical teams.
Support smooth handoffs from implementation to operations, including post-production issue ownership, and analyze trends, tickets, and metrics to recommend improvements in quality, speed, and efficiency.
Build working knowledge of MP&A applications, data, and processes through hands-on work, cross-training, and sharing of knowledge with senior team members and business partners.

Testing, Training & Vendor Engagement

Contribute to test planning and execution (TUT, FIT, SIT, UAT), including scenarios, test data, regression impacts, and defect resolution.
Prepare user documentation and deliver training to business partners; engage application vendors on estimation, scheduling, issues, and risk management.

Qualifications

3+ years of experience in enterprise applications, business systems, or merchandise planning and allocation processes; equivalent combinations of experience, education, and demonstrated capability will be considered.
Background in merchandise planning, allocation, inventory, or replenishment processes or applications is a key attribute; candidates new to our specific applications must show the aptitude to learn quickly.
Experience with RELEX, JDA (Blue Yonder), or comparable planning solutions (e.g., o9, Oracle Retail, SAP); supporting custom-built applications with development teams; or international, multi-market, or retail environments is a plus.
Domain expertise in at least one enterprise application and working knowledge across multiple business functions.
Experience authoring requirements and functional designs, configuring applications, and supporting testing across the SDLC (Agile and/or Waterfall).
Strong data and analytical skills; comfort working with large data sets, SQL, or Excel to validate results and investigate issues.
Clear communicator who can explain technical concepts in business terms to a variety of audiences.
Nimble learner who quickly picks up new applications, processes, and domains, and applies feedback to grow in the role.
Collaborative teammate who builds strong relationships across business, technology, and vendor partners and shares knowledge.

Education

Bachelor's degree in information technology, supply chain, business, or a related field; or equivalent combination of relevant education and experience. Core Competencies
Drives Results
Action Oriented
Collaborates
Decision Making
Nimble Learning

Benefits

Feeling good starts with you. We invest in benefits that support your well-being, growth and future, helping you thrive as a creator of feel good - every day. Benefits for eligible associates include:

Robust medical, dental, vision and pharmacy coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
No-cost mental health and well-being support through our Employee Assistance Program (EAP).
401(k) with company match and Associate Stock Purchase Program with discount.
Opportunity for paid time off, paid parental leave and access to family building benefits.
Home, auto and pet insurance and a company-provided Care.com subscription.
Tuition reimbursement and scholarship opportunities for post-secondary education.
Enjoy complimentary products and a 40% merchandise discount so you can experience and share the brand you love.
Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Washington Fair Chance Act Guide We are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all vacancy/vacancies are filled.

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More about this job

Skills

Financial planning
Forecasting
Documentation
Research
Communication skills
Provide training
Estimating
Scheduling
Risk management
Oracle
SAP
Agile
Analytical skills
SQL
Microsoft Excel
Analyse issues
Computer technology
Supply chain management
Decision making

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