Jobs in the United States

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DevSecOps Engineer
Gray Analytics, Inc
Huntsville, AL
Gray Analytics is seeking a DevSecOps Engineer to work as a member of our team focusing on automation development, testing, and deployment through the entire Continuous Integration and…
Added just now
Mechanical Engineer
University of South Carolina
SC
Under the supervision of the Assistant Director of Engineering Support, the Mechanical Engineer leads in-house mechanical engineering design efforts and performs technical management for…
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Electrical Engineer
University of South Carolina
SC
Under the supervision of the Assistant Director of Engineering Support, the Electrical Engineer leads in-house electrical engineering design efforts and performs technical management for…
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Lead Software Engineer - Machine Learning Platform Team
Grainger Businesses
CHICAGO, IL
As a Lead Software Engineer (Software Engineer IV), you will develop applications that align with a strategic vision. In addition to coaching engineers, you will partner with key…
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Senior Frontend Engineer - Fleet Management
Verkada
San Mateo, CA
Collaborate backend, infrastructure and cross-functional teams e.g. design/product to deliver efficient, scalable and delightful user experiences.
Added 1 min ago
Senior Pre-Sales Infrastructure/Network Design Engineer
ewminds consulting Services
New York, NY
Added 1 min ago
Senior Forward Deployed Engineer (FDE Lead
ewminds consulting Services
East Pittsburgh, PA
Strong architectural and systems-thinking capabilities across services, data, and infrastructure.
Added 1 min ago
Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer
ewminds consulting Services
Jersey City, NJ
(SVP) Senior Vice President, Infrastructure Engineering (Mainframe Communications Systems Software Engineer)
Added 1 min ago
Full-stack Engineer 4 (Manager, IC)
Capital One
McLean, VA
…owning full-feature architecture end-to-end. As a Full Stack Engineer on our Cars and Ground Transportation team, you'll join a fast-moving, product-driven group of makers, doers, and…
Added 1 min ago
Full-stack Engineer 4, Marketing and Messaging
Capital One
Riverwoods, IL · Plano, TX · McLean, VA
3+ years of experience with CI/CD pipelines, infrastructure as code, and automated testing frameworks
Added 1 min ago
Staff Full Stack Engineer, AI & Emerging Tech
Capital One
NY · McLean, VA · San Jose, CA · San Francisco, CA
4+ years of experience with CI/CD pipelines, infrastructure as code, and automated testing frameworks
Added 1 min ago
Sr. Manager Full Stack Engineer (People Leader)
Capital One
McLean, VA
4+ years of experience with CI/CD pipelines, infrastructure as code, and automated testing frameworks
Added 1 min ago
Full-stack Engineer 4
Capital One
McLean, VA
Join the Card Tech Acquisitions team within Card Intelligent Decisions & Experiences (CIDX) as a Full Stack Engineer on our newly formed squad! You will drive a top-priority enterprise…
Added 1 min ago
Full-stack Engineer 4
Capital One
McLean, VA
Join the Card Tech Acquisitions team within Card Intelligent Decisions & Experiences (CIDX) as a Full Stack Engineer on our newly formed squad! You will drive a top-priority enterprise…
Added 1 min ago
Full Stack Engineer 5
Capital One
Plano, TX
4+ years of experience with CI/CD pipelines, infrastructure as code, and automated testing frameworks
Added 1 min ago
Full-stack Engineer 4, Marketing and Messaging
Capital One
Riverwoods, IL · McLean, VA · Chicago, IL · Plano, TX
3+ years of experience with CI/CD pipelines, infrastructure as code, and automated testing frameworks
Added 1 min ago
Full-stack Engineer 4
Capital One
Riverwoods, IL · Chicago, IL
As an Full-stack Engineer 4 in the Global Payment Network (GPN), you will leverage your technical acumen, domain knowledge, and strategic architecture vision to shape how our clients…
Added 1 min ago
Copilot Studio / Power Platform Engineer (Senior Manager)
INC Huron Consulting Group Inc.
Remote, United States
…Architecture and Enablement teams, building and maintaining the infrastructure that solution design depends…
Added 2 mins ago
RU
Sr Software Engineer
Randstad USA
Jacksonville, FL
- $57.78 to $67.78 USD / hour
5+ years of solid experience as Software Engineer and experience in multiple frontend and backend languages (Python, Ansible, Java, and Bash scripting)
Added 3 mins ago
Systems Engineer
Hanscom
Littleton, MA
As a member of our Infrastructure Department, you will join a dynamic team of purpose-driven individuals committed to delivering exceptional service to our members.
Added 3 mins ago
AI
Senior Electrical Engineer, Drone
Applied Intuition
Sunnyvale, CA
- $170,000 to $240,000 USD / year
As an Electrical Engineer on our drone program, you will design the power systems that keep our aircraft in the air: battery packs, high-voltage distribution, and power conversion from the…
Added 3 mins ago
LI
Construction Manager Lead
LJB Inc.
Remote, United States
- $200,000 to $250,000 USD / year
…construction administrators and inspectors for major tunnel infrastructure projects (transit, water, wastewater, stormwater etc.), to include ground condition/behavior and condition…
Added 4 mins ago
RE
Principal Engineer, Product Marketing
Renesas Electronics
San Jose, CA
- $196,000 to $245,200 USD / year
The Renesas Edge AI and Application Processors Business Division is looking for a driven Principal Engineer in Product Marketing to funtion as our Business Strategy Manager leading our…
Added 4 mins ago
Architect - AWS
Bank of America, National Association
United States
This individual will lead cloud transformation and modernization initiatives, architect Infrastructure as Code solutions, define DevSecOps and deployment patterns, and drive adoption of…
Added 5 mins ago
Enterprise Applied AI Engineer
AssemblyAI
San Francisco, NY
Working knowledge of cloud infrastructure (AWS, GCP, Azure), enterprise security and compliance (SOC 2, HIPAA, GDPR), and data residency

Base-2 Solutions, LLC

Application Support Engineer

Bethesda, MD, MD, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Position Summary Base-2 Solutions is seeking a TS/SCI-cleared Application Support Engineer to oversee and support a media processing workflow application supporting DIA's National Digital Exploit and OSINT Center (NDOC) under the 10-year DOMEX Technology Platform (DTP) contract. In this role, you will serve as the front-line technical anchor for monitoring complex media ingest pipelines, resolving urgent customer support inquiries within defined Service Level Agreements (SLAs), troubleshooting across Windows and Linux environments, and utilizing database analytics to isolate root causes. You will also act as a vital cross-functional liaison, translating complex operational and client feedback into actionable data and requirements for Database Administrators (DBAs), System Engineers, and the Product Owner. You will work closely with the team on the following key tasks. While most work is conducted on-site at the client location in Bethesda, MD, the role includes a flexible schedule and, occasionally, some tasks may be performed remotely. Essential Duties and Responsibilities

Actively monitor the health, availability, and throughput of media ingest applications, transcoding pipelines, and digital asset management tools.
Act as Tier 1 technical escalation point for external clients and internal operational stakeholders.
Identify processing bottlenecks, failed ingest jobs, metadata corruptions, and network transfer errors before they impact client delivery.
Triage, investigate, and resolve complex issues and customer complaints within strict contractual SLA response and resolution windows.
Document incident lifecycles, root-cause analyses, and step-by-step resolution paths.
Maintain and troubleshoot the application server infrastructure hosting software across both Linux and Windows Server operating systems.
Translate application-level latency complaints into actionable database diagnostics.
Translate application failure patterns into server/network requirements.
Translate recurring custom complaints into prioritized bug tickets, user stories, and feature requests.

Required Qualifications

Experience meeting an applicable education/experience pathway in the equivalency section.
Experience in technical support, application support, or systems administration within enterprise software.
Demonstrated competency in both Linux and Windows Server.
Proficient in writing SQL queries to investigate application state and extract operational metrics.
Understanding of digital media concepts (ingest workflows, wrappers/containers, metadata XML/JSON) and transfer protocols.
Exceptional communication skills with a proven track record of acting as a bridge between non-technical end users and specialized engineering teams.

Preferred Qualifications

Familiarity with containerized applications.
Experience with monitoring and telemetry platforms.

Required Education and Experience Equivalency

BS in Engineering, Computer Science, Systems Engineering, or related field with 8 - 12 years of prior relevant experience.
Masters with 6 - 10 years of prior relevant experience.

Required Security Clearance

Active Top Secret/SCI
Must obtain a CI polygraph after start; Top Secret/SCI required to start.
U.S. citizenship is required

Equal Employment Opportunity Base-2 Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law, and will not be discriminated against on the basis of disability. Learn more: base-2solutions.com/eeo

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