Sales Support Associate

Sales Support Associate Location: Kansas City HQ | Full-Time

Summary The Sales Support Associate plays a key role in supporting the sales team by managing administrative responsibilities, coordinating internal communication, maintaining CRM data, and helping move opportunities through the sales process. This position creates proposals and quotes, supports pipeline management, prepares documentation for newly sold projects, and ensures accurate recordkeeping to improve the efficiency and effectiveness of the sales organization.

What You’ll Get ✅ Competitive compensation based on experience

• Benefits That Pay Off Fast – Real value starts as soon as you're eligible. No long wait to feel the impact.
• $0 Employee Medical Premiums – We cover 100% of your employee medical insurance.
• Customize Your Coverage – Dental, vision, life, disability, wellness programs, and family benefit options.
• Paid Time to Recharge – 7 paid holidays each year.
• Flexible PTO That Grows With You – Use time off for vacation, life events, or simply recharging.
• Invest in Your Future – 401(k) with a 100% company match on your first 4%.
• Employee Referral Program

What You’ll Do

• Support sales professionals with administrative and sales support activities.
• Create proposals, quotes, presentations, and other sales documents.
• Build, update, and maintain opportunities within Salesforce CRM.
• Perform pipeline cleanup, data entry, and CRM accuracy audits.
• Schedule meetings and coordinate client and internal follow-up activities.
• Collect, organize, and manage required paperwork, contracts, and supporting documentation.
• Prepare internal communications for newly sold projects ("Distro").
• Track weekly, monthly, and quarterly sales performance metrics using Excel and reporting tools.
• Complete vendor registrations and related documentation requirements.
• Partner with Estimating, Operations, and other departments to help move opportunities through the sales process.
• Support special projects and strategic initiatives as assigned.

Who We Are REMEDI8® is a national leader in passive fire protection and compliance solutions for healthcare and commercial facilities. Headquartered in Lenexa, Kansas, we specialize in inspection, maintenance, and compliance of fire doors, dampers, and firestopping systems. REMEDI8® delivers industry-leading reporting, innovative software, and tailored compliance solutions that help our customers maintain safety, efficiency, and regulatory readiness nationwide.

What We’re Looking For

• 2-5 years of administrative, sales support, coordinator, or business support experience required.
• Experience supporting multiple sales professionals, or business development teams.
• Strong Excel experience, including tracking, reporting, data management, and maintaining data accuracy.
• High-volume data entry experience with exceptional attention to detail.
• Experience using CRM systems; Salesforce experience strongly preferred.
• Strong organizational, time-management, and multitasking abilities.
• Ability to work independently with accountability in a fast-paced environment.
• Professional written and verbal communication skills.
• Ability to build relationships and collaborate effectively with customers, sales teams, and internal departments.
• Proficiency with Microsoft Office, including Outlook, Excel, Word, PowerPoint, Teams, and Calendar management.

Physical Requirements

• Regular sitting, computer work, and use of standard office equipment.
• Ability to review and prepare documents, proposals, and reports using computer systems for extended periods.
• Ability to occasionally stand, walk, reach, bend, or lift office materials weighing up to 20 pounds, with or without reasonable accommodation.
• Ability to work in a professional office environment.

Additional Requirements

• Must be at least 21 years of age to meet company driving and insurance eligibility requirements

Compensation & Benefits Disclosure: The compensation range for this position is $24.00-$27.00 per hour. This range represents REMEDI8's good-faith estimate of the compensation expected to be offered to a successful candidate at the time of hire. Actual compensation may vary based on factors including experience, skills, education, certifications, geographic location, market conditions, and business needs.

Placement within the compensation range will be determined based on factors including experience, skills, certifications, education, geographic market, internal equity, and business needs.

In addition to base pay, eligible employees may have access to company-sponsored benefits, including medical, dental, vision, life insurance, disability coverage, retirement savings plans with company match, paid time off, paid holidays, and other programs offered in accordance with company policy and applicable law. Benefits eligibility and offerings may vary by position, location, and length of employment.

Application Deadline: This position will remain open until filled.

Equal Employment Opportunity & Reasonable Accommodation Statement: REMEDI8 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran status, military status, citizenship status, or any other status protected by applicable federal, state, or local law.

REMEDI8 is committed to providing reasonable accommodations to qualified individuals with disabilities and applicants throughout the hiring process. If you require assistance or accommodation to access our careers site, apply for a position, or participate in the interview process, please contact Human Resources.

Pay Transparency Statement: REMEDI8 will not discharge or otherwise discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant, consistent with applicable law.

Artificial Intelligence (AI) Notice: REMEDI8 may utilize technology, including artificial intelligence (AI) and automated tools, to assist with certain aspects of the recruitment and hiring process. All employment decisions are made in compliance with applicable federal, state, and local laws. REMEDI8 does not use AI or automated systems to unlawfully discriminate against applicants or employees based on any protected characteristic.

Pre-Employment Screening: Employment is contingent upon successful completion of applicable pre-employment screenings, which may include motor vehicle record reviews, drug testing, employment verification, credential verification, criminal background checks where permitted by law, and other job-related assessments consistent with applicable federal, state, and local laws.

REMEDI8 will not inquire about an applicant's criminal history or conduct criminal background checks until after a conditional offer of employment has been extended.

REMEDI8 will consider qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including Fair Chance and Ban-the-Box laws where applicable. REMEDI8 complies with all applicable Fair Chance, Ban-the-Box, and criminal history assessment laws. A criminal record does not automatically disqualify an applicant from employment. Any criminal history consideration will be conducted in accordance with applicable federal, state, and local laws and will consider the nature of the position, the nature of the offense, the time elapsed since the offense, and any other factors required by law.