Jobs in the United States

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Sr. Strategic Planning Program Director - Enterprise Tech Strategy
MED Medtronic Inc
Minneapolis, MN · Lafayette, CO
The Senior Director, Enterprise Technology Strategy will lead the enterprise view of emerging and physical technologies, devices, and enabling infrastructure that can be shared across…
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Operational Installation Manager – Americas
COV Covidien LP
New Haven, CT · Memphis, TN
…other stakeholders. In parallel, you will be a key operational lead and contributor to Order-to-Cash activities across the Americas. You will drive operational readiness, improve order…
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Quality Systems Manager
COV Covidien LP
Lafayette, CO
…patient monitoring and respiratory-focused solutions designed to support care teams in acute and procedural settings, helping improve clinical insights and patient…
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Senior Test Engineer - CST - Lafayette, CO (Onsite)
SNT Medtronic Navigation, Inc.
Lafayette, CO
Cranial & Spinal Technologies develops integrated technologies and procedural solutions that support the diagnosis and treatment of neurological and spinal conditions. Within Research and…
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AH
RN Clinical Supervisor - Hybrid Schedule
Aveanna Healthcare
Brandon, FL
- $68,000 to $73,000 USD / year
…committed to fostering diversity, collaboration, and providing support at every…
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Production Manager
Techo-Bloc
Pen Argyl, PA
Monday–Friday, day shift (10-hour days, 50 hours/week) + On-call support for a 3-shift production operation
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IT Auditor - Program Manager, GRC -A
SAS
Cary HQ, NC
Must have the ability to work with little supervision, escalating issues, as appropriate
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Executive Assistant
US Fertility
Margate, FL
This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.
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ADL Counselor - Awake Overnight
Windsor Independent Living Association
Windsor, CT
Must possess a high school degree or GED certification; a college degree is preferred · Must possess an active DDS Medication Certification
Added just now
UO
Lead Patient Services Representative - Interventional Radiology, Highlands Ranch
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
Job Title: Lead Patient Services Representative - Interventional Radiology, Highlands Ranch
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UO
Assistant Dean for Faculty Affairs
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
…shape and implement policies, programs, and initiatives that support faculty across the academic lifecycle while ensuring compliance with university policies, School of Medicine rules, and…
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JL
Operating Engineer
Jones Lang LaSalle
Boulder, CO
- $65,300 to $76,500 USD / year
Respond effectively to emergencies and support after-hours building related activity as requested.
Added 1 min ago
AP
Zooniverse Postbaccalaureate Data Analyst
Adler Planetarium
Chicago, IL
- $50,000 USD / year
…earlier. This role works closely with the Co-Director and Science Lead for Zooniverse, as well as Zooniverse team members across Adler, Oxford, and the University of Minnesota. The person…
Added 1 min ago
II
Site Admin I (Multiple Locations)
IEA Infrastructure and Energy Alternatives
Dallas, TX
- $22 to $23.5 USD / hour
Provide administrative support to the on-site project management team and site-based employees.
Added 1 min ago
Director of Operations
Mclane
Contoocook, NH
…long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth.…
Added 1 min ago
HH
RN Case Manager
Hearth Hospice
Chattanooga, TN
- $70,000 to $78,000 USD / year
…surround our patients and their loved ones with unwavering support, comfort, and compassion. At Hearth Hospice, we look for dedicated professionals who share our belief that true hospice…
Added 1 min ago
Engine Integration Engineer
Productive Resources
Columbus, IN
Health Care Support Program complimentary health advocacy program provides 24/7 assistance.
Added 2 mins ago
Dental Office Manager
Star Dental Partners
Fredericksburg, VA
As our Dental Office Manager, you'll have the opportunity to lead a dedicated team, make a meaningful impact on practice success, and help create an outstanding experience for patients…
Added 2 mins ago
Associate Vice President, Assistant General Counsel – Internal Legal Investigations
Lilly
Remote, United States
…medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work - but it’s work worth doing. If you’re driven by…
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Registered Nurse On Call 7on-7off
Gentiva
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Lead with Heart. Be the Difference. Deliver Compassionate Care After Hours.
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Direct Support Lead
Sevita
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Employee Referral Program bonus opportunities for eligible roles
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Staff Product Designer, TuneLab
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…medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work - but it’s work worth doing. If you’re driven by…
Added 2 mins ago
V
Entry Level Vehicle Service Specialist
Valvoline
LOWELL, IN
- $16 USD / hour
Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
Added 2 mins ago
Auto Body Techician (Flat Rate)
Gerber Collision & Glass
Newburgh, IN
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 2 mins ago
Direct Support Lead
Sevita
Auburn, IN
Employee Referral Program bonus opportunities for eligible roles

BARFIELD INC

Customer Service Manager

MIAMI, FL, United States

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Job details

Experience: 2–5 years of experience in key account management, customer service, or relevant experience within the MRO industry or similar industry
Posting language: English

Original job description

Join Barfield and Become a Part of the Adventure! If you are a talented Customer Service Manager interested in working in the exciting field of aviation, Barfield wants you! Barfield is more than just a prestigious name in the industry: it is subsidiary of Air France Industries KLM Engineering We are looking to hire a dedicated Customer Service Manager to join our team who will support our Customer Care Department.

Position Summary:

The Customer Service Manager is responsible for overseeing key client relationships and ensuring the successful delivery of services aligned with contractual commitments. This role acts as the primary liaison between customers and internal teams, driving customer satisfaction, operational performance, and account profitability. The position requires strong leadership, communication, and problem-solving skills to manage multiple accounts and support continuous business growth.

Key Responsibilities:

Build and maintain strong, trusted relationships with key clients to support long-term partnerships
Address and resolve client issues and escalations in a timely and effective manner
Monitor assigned accounts daily, including validation of quotes within the ERP system
Participate in operational meetings with internal stakeholders, external customers, and cross-functional business units
Provide clear and consistent reporting on program status through Program Reviews, Weekly Status Reports, and daily performance metrics to ensure progress toward account objectives
Serve as the primary point of contact, managing communication between key clients and internal teams
Ensure all client requirements and deliverables are met in alignment with agreed timelines
Act as a liaison across departments, working closely with repair management, sales, logistics, and other teams to deliver high-quality service and drive continuous improvement in customer satisfaction
Proactively identify and anticipate risks that may impact account performance or profitability, and lead cross-functional efforts to develop and implement corrective action plans
Monitor and manage costs, including but not limited to parts, labor, exchanges, outsourcing, BER, and O&A
Partner with Finance to maintain target profit margins across assigned accounts
Collaborate with the Sales team to maximize revenue opportunities through upselling and cross-selling initiatives
Prepare and present account performance reports and lead quarterly business reviews with stakeholders
Continuously analyze client data to ensure compliance with GTAs and contractual agreements

Required Qualifications:

2–5 years of experience in key account management, customer service, or relevant experience within the MRO industry or similar industry
Proficient in Microsoft Office Suite, with advanced Excel skills
Strong negotiation skills with the ability to manage and follow through on client contracts
Demonstrated ability to multitask and manage multiple client accounts simultaneously
Proven track record of delivering effective client solutions and achieving results
Ability and willingness to travel for customer visits as required
Excellent verbal and written communication skills, with the ability to listen, present, and build relationships in a customer-focused environment

Preferred Qualifications

Experience with Quantum ERP is a plus
Fluency in English required; additional language skills (French or Spanish) are a plus

You embody our values:

CUSTOMER FOCUS We strive to provide the best services to our customers.
INTEGRITY We are personally accountable for the highest standards of ethical behavior.
TEAMWORK We are committed to a teamwork environment.
ADAPTABILITY In an ever-changing world, we are adaptable to the required challenges.

We offer a comprehensive total compensation and benefits package. For more information about us, please visit our website Barfield is an equal opportunity employer. Equal Employment Opportunity is the Law. This law requires Barfield to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights As a Federal Contractor, Barfield is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

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Jobs in the United States