Experience Required
1 - 20 years
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Summary
Job Description:
PBX Switchboard Operator
PRN 1stShift
PBX (Switchboard)I Corbin, KY
The BPX unit serves as the hospital's central communications hub, responsible for managing all incoming and outgoing calls, paging systems, and emergency communication services 24 hours a day.
Primarily responsible for answering and routing all incoming calls. Maintains current knowledge of all Code procedures, including Code 1, disaster, fire, bomb, and electrical alerts. Responds promptly and appropriately to all alarms and is responsible for overhead paging. Requires the ability to consistently manage multiple tasks simultaneously while operating multiple computer screens. Functions as the information desk for the organization. Consistently monitors and adheres to safety responsibilities and initiatives. Demonstrates an ongoing commitment to the mission, vision, and values of Baptist Health.
Description:
Answer and route incoming calls professionally and provide accurate information to callers.
Receive, document, and route messages to providers and staff, ensuring timely follow-up.
Respond to and coordinate emergency codes, alarms, and overhead paging activities.
Operate switchboard, communication, and information systems while managing multiple tasks.
Process and route work orders and service requests accurately and efficiently.
Maintain knowledge of emergency procedures, safety protocols, and compliance requirements.
Support Baptist Health's mission, values, culture of safety, and customer service standards.
Complete required training and adhere to organizational policies and regulatory requirements.
Requirements:
High School Diploma or GED required.
No prior experience required; one year of related switchboard, customer service, or communications experience preferred.
PBX/switchboard operation training preferred.
Typing and general office/computer training preferred.
Basic computer skills required.
No licensure, certification, registration, or life support certification required.
Benefits: PRN (As Needed)
Preventive Plan
Retirement Plans
Flimp Decisions - Flimp Decisions will help you pick the best value plan option given your expected medical needs. The proprietary algorithm provides a personalized financial analysis and recommendation, considering both premium and expected out-of-pocket cost (copays, etc.), as well as other important plan features.
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
"EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to r ace, color, national origin, gender, s exual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing.
NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES
Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056."
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
R26109061