Member Glow Specialist

Bay Area Organization of Black Owned Businesses (BAOBOB) seeks a Member Glow Specialist to manage and schedule member satisfaction projects. The Member Glow Specialist will identify and secure new business members to join the BAOBOB network.

The ideal teammate is:

• Friendly
• Organized
• Proactive
• Punctual
• Multi-tasker
• Community focused, Bay Area based
• Committed to dismantling systemic inequities in the Black community via improved economic stability

TASKS AND RESPONSIBILITIES

Membership Sales: generate and pursue qualified business leads

Member Care: understand and implement mission and strategy for canopy (top tier) members

Social Media: help bloom member engagement and manage expectations

Team Meetings: attend and provide weekly updates

Project Management Support crm and project management software integration

Research and Development: establish, document and maintain authoritative knowledge on Oakland's small business economy.

Attend events hosted by BAOBOB and BAOBOB members as scheduled

COMPENSATION

20 hours monthly at $19/hr (add'l hours with approval)

10% commission on new membership income (sales) after 30 day orientation

Requirements

AA or minimum 2 yrs college

2 yrs customer service experience

Proficiency with project management software (Zoho or similar)

Proficiency with social media platforms (FB, Instagram, LinkedIn)