Jobs in the United States

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Added 1 day ago
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Global Compliance & Privacy Officer
Vontier
Jefferson City, MO
- $147,290 to $200,000 USD / year
+ UK General Data Protection Regulation (UK GDPR)
Added 2 days ago
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Product Marketing Manager
Microsoft
WA · Redmond, WA · Redmond
- $86,100 to $187,400 USD / year
The Microsoft 365 for Individuals Marketing Team is looking for a Product Marketing Manager to lead growth activation for Copilot in Microsoft 365 apps. Microsoft 365 helps individuals and…
Added 2 days ago
Manager, Number Support Group
Bandwidth
Raleigh, NC
The Manager, Number Support Group leads the analysts and Team Leads who run local, toll-free, international, and inventory number operations within the Number Support Group. The Manager…
Added 2 days ago
Senior Solutions Lead, Android Google Mobile Services Approval
Google
Mountain View, CA
…unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan…
Added 3 days ago
AD
Quality Assurance Specialist - Manufacturing (Rockville, MD)
Antech Diagnostics
Rockville, MD
- $63,000 to $79,000 USD / year
The Quality Assurance Specialist supports daily Quality Assurance and compliance operations across manufacturing, distribution, and biobank facilities. Working under general supervision…
Added 3 days ago
Legal Practice Coordinator (Litigation)
Morrison & Foerster, LLP
New York, NY
…Coordinator leverages detailed knowledge of legal procedures, firm operations, and client needs to ensure seamless and efficient management of attorney schedules, client matters, billing,…
Added 3 days ago
Product Manager, Streaming Platform: Player & Advertising Technology
Red Bull
Santa Monica, CA
We are looking for a Product Manager to own the video player for the Red Bull Streaming Platform, which powers Red Bull TV, ServusTV On and Rally.TV on mobile, web, connected TV and game…
Added 3 days ago
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IT & Security Manager
Away
New York City, NY
- $130,000 to $135,000 USD / year
- You'll govern our enterprise AI platforms, including seats, access tiers, token and API security, and spend, and lead fleet-wide rollout of AI client apps with the IT Operations Engineer
Added 3 days ago
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Manager Site Reliability Engineering
Akamai Technologies, Inc.
Jefferson City, MO
- $151,800 to $273,200 USD / year
+ Partnering with hardware, product, operations, and engineering teams to deliver reliable and scalable Compute platforms.
Added 3 days ago
AT
Manager Engineering
Akamai Technologies, Inc.
Jefferson City, MO
- $151,800 to $273,200 USD / year
…company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial…
Added 3 days ago
VO
Quality Assurance Specialist - Manufacturing (Rockville, MD)
Vicar Operating, Inc. dba VCA
United States
- $63,000 to $79,000 USD / year
The Quality Assurance Specialist supports daily Quality Assurance and compliance operations across manufacturing, distribution, and biobank facilities. Working under general supervision…
Added 3 days ago
V
Global Compliance & Privacy Officer
VONTIER
United States
- $147,290 to $200,000 USD / year
UK General Data Protection Regulation (UK GDPR)
Added 4 days ago
Senior Digital Product Manager, Guest Engagement
CHN Choice Hotels International Services
United States
…departure. As we continue to build a best-in-class customer care program built for the future, we are looking for a product manager to evolve the tools, platforms, and digital experiences…
Added 4 days ago
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Client Manager
TrueML
Remote, United States
- $80,000 to $100,000 USD / year
The Associate Client Manager is the foundational role within the Client Management team, focused on learning TrueAccord’s platform, product suite, and client operational standards. You are…
Added 4 days ago
Principal Technical Program Manager
MSI - (Marvell Semiconductor Inc.) US
Santa Clara, CA
As a Principal Technical Program Manager, you will lead complex development programs from early definition through validation and production readiness. You will connect engineering…
Added 5 days ago
G
Maintenance Technician III
GAF
Newton, KS
- $45 USD / hour
…under the direction of the Maintenance Supervisor/Maintenance Manager and must be proficient in mechanical, electrical and facility maintenance in a manufacturing setting. Responsible for…
Added 5 days ago
Regional Technical Service Manager (HVAC)
Listings
SAN ANTONIO, TX
Daikin Comfort Technologies Dist., Inc. is seeking a professional skilled individual for our Technical Service Manager (HVAC) position to support our COD branch operations located remotely…
Added 5 days ago
Regional Technical Service Manager (HVAC)
Listings
SAN ANTONIO, TX
Daikin Comfort Technologies Dist., Inc. is seeking a professional skilled individual for our Technical Service Manager (HVAC) position to support our COD branch operations located remotely…
Added 5 days ago
Regional Technical Service Manager (HVAC)
Listings
AUSTIN, TX
Daikin Comfort Technologies Dist., Inc. is seeking a professional skilled individual for our Regional Technical Service Manager (HVAC) position to support our COD branch operations &…
Added 6 days ago
H
Senior Engineering Manager (Patient New Verticals)
Headway
Remote, United States
- $265,200 to $314,925 USD / year
…bets that open the next one. You'll partner daily with two product managers, data science, and operations, and you'll work directly with health systems and insurers who move on their own…
Added 6 days ago
Manager, DRAM Product Planning
Samsung Semiconductor
San Jose, CA
Samsung Semiconductor is seeking a highly motivated, strategic DRAM Product Planning Manager to drive customer adoption and secure Samsung’s position as the lead supplier for DRAM-based…
Added 6 days ago
Manager, Memory Sales
Samsung Semiconductor
San Jose, CA
…strategy, and cross-functional execution across engineering, operations, and product…
Added 8 days ago
AD
Diagnostic Sales Manager (Arkansas/Louisiana)
Antech Diagnostics
Remote, United States
- $75,000 to $93,500 USD / year
…future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary…
Added 8 days ago
Finance and Business Operations Manager, Marketing
Meta
Menlo Park, CA
The marketing finance team supports the budgets, investments, and outcomes across all of Meta Marketing, spanning the Family of Apps, Reality Labs, MSL, and Business Marketing. We focus on…
Added 8 days ago
AD
Quality Assurance Specialist - Manufacturing (Longmont, CO)
Antech Diagnostics
Longmont, CO
- $60,000 to $76,000 USD / year
The Quality Assurance Specialist supports daily Quality Assurance and compliance operations across manufacturing, distribution, and biobank facilities. Working under general supervision…

Bandwidth

NOC Manager

Raleigh, NC, United States

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Job details

Experience: 6+ years of experience in network or service operations, with at least 3 years in a leadership or management role.
Posting language: English
Posted: Oct 28, 2026

Original job description

Who We Are:

At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.

Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible.

We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.

We're experts who speak like humans. Ready to build what's next? #JoinTheBand

What We Are Looking For:

As a NOC Manager, you will be an instrumental part of Bandwidth.com’s Network Operations Center (NOC). The ideal candidate will ensure that the NOC drives issues to resolution, and the team meets all of it’s KPI’s. This is a role that requires individuals to lead a team to successfully meets its objectives, all while working in a complex troubleshooting environment.

What You'll Do:

Supervise a 24x7x365 NOC shift and personnel that monitors, troubleshoots and repairs service-impacting network issues.
Manage a team of technicians, providing guidance and mentorship, while ensuring that team obligations are met.
Oversee day-to-day NOC operations, escalations, ticketing and communications.
Ensure that issues impacting company production infrastructure, systems, and applications are being driven to resolution.
Identify areas for process and efficiency improvement within the team.
Create documentation around new workflows, and ensure that training is provided for internal team members.
Serve as part of the escalation path for internal and external network issues.
Gather reporting on network Service Level Agreements (SLA’s) and team Key Performance Indicators (KPI’s), and ensure that these metrics are being met.
Review team member tickets for quality, ensuring that due diligence is being performed, and that standard operating procedures are being followed.
Oversee network repair and after-hours maintenance activity (switch, transport and trunks).
Will be part of a rotating management on-call schedule.
While on-call, subject to receiving call outs 24 hours, 7 days a week.
Participate in strategic planning sessions related to infrastructure, product launches, and network readiness.
Represent the NOC in executive updates, audits, or customer reviews.
Support special projects, organizational change initiatives, or process redesigns as needed.

What You Need:

Education:
Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent experience.
Experience:
6+ years of experience in network or service operations, with at least 3 years in a leadership or management role.
Demonstrated success managing multi-shift or multi-site operational teams in a 24x7 environment.
Knowledge:
Strong understanding of ITIL or equivalent service management frameworks.
Deep familiarity with incident, change, and problem management processes.
Working knowledge of network monitoring, infrastructure operations, and service delivery models.
Skills:
Proven ability to lead and develop high-performing teams and managers.
Excellent analytical, communication, and decision-making skills.
Strong organizational and planning abilities, with a focus on metrics and performance outcomes.
Capable of managing complex, cross-functional initiatives with minimal oversight.

Bonus Points:

Education:
Bachelor’s degree in Business Administration, Information Systems, or related field.
Experience:
Experience leading NOC modernization or automation initiatives.
Background in telecommunications, SaaS, or large-scale network service environments.
Knowledge:
Familiarity with observability platforms, cloud networking, and DevOps practices.
Advanced understanding of workforce optimization and capacity planning methodologies.
Skills:
Strategic thinking and change management.
Skilled in influencing without authority across diverse technical and business teams.
Competence in data storytelling and executive-level reporting.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
All new hires receive four weeks of PTO.
PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

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