Archived listing. The details below describe a past opening.
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Operational Support Specialist Oklahoma City, OK
Onsite Position BancFirst Tower Downtown Oklahoma City: 100 N. Broadway Avenue, Oklahoma City 73102 Full Time: 9 a.m. to 6 p.m. M-F, 7:30 a.m. to 1:00 p.m. one Saturday per month
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Review, make necessary changes, and file CTRs for the bank
Ensure proper documentation is received and filed for Cashier's Check/Money Order stop payments
Responsible for the first line support of branch personnel on operational issues including:
- Use of teller platform
- Use of new account platform
- Use of Horizon deposit applications
- Debit Card ordering
- Debit Card transactions and maintenance
Assist with processing debit card maintenance forms
Perform other job related duties and special projects as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
REQUIREMENTS
Applicant should possess superior customer service abilities
Excellent verbal and written communications skills
Exceptional problem solving skills
Applicant should be computer literate and capable of adapting quickly to changing software environments. This qualification encompasses the ability to comprehend and act upon technical instructions from vendors and team members as they relate to the functionality of the software.
Applicant should have proven task management skills and be able to readily adapt to change
Regular attendance and punctuality is an essential function of the job
PREFERRED SKILLS AND QUALIFICATION
Previous teller and/or CSR experience
PHYSICAL REQUIREMENTS
Constant use of computer screens and reading of reports
Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear
Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching to file materials
Ability to sit and/or stand for long periods of time during the workday
Long periods of typing and repetitive motion
Ability to lift and/or move and carry up to 5 pounds
Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $13 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers. EOE - BancFirst is an Equal Opportunity employer.
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