Facilities Manager

The John Gore Organization (JGO) is a leading presenter, distributor, and marketer of Broadway theater worldwide. Led by owner John Gore, a record 27-time Tony Award winner and Emmy Award recipient, its family of companies includes Broadway Across America, Broadway.com, The Broadway Channel, BroadwayBox.com, Group Sales Box Office, and Broadway Brands. JGO presents live theater in more than 45 cities across North America, as well as on Broadway, Off-Broadway, London’s West End, Japan, and China. Its productions have earned Tony Awards in every producing category, along with numerous Drama League, Drama Desk, and Olivier Awards. The organization is committed to expanding access to the arts and supporting theater education initiatives that inspire and develop the next generation of artists, audiences, and industry leaders. John Gore also oversees John Gore Studios, a British film and television studio dedicated to preserving iconic heritage IP and championing new storytelling.

We are committed to developing an inclusive and supportive culture, where employees have equal opportunity for growth.

$60,000 - $65,000 FLSA Status: Exempt

Summary The France-Merrick Performing Arts Center (FMPAC) is seeking a highly-motivated, energetic, friendly, and extremely organized candidate to lead its facilities department. The FMPAC is home to the historic 2,200-seat Hippodrome Theatre and the M&T Bank Pavilion, which is currently undergoing a multi-million dollar transformation into a new 25,000 sq. ft. performance and function space. Our complex, which consists of 3 historic buildings interwoven with thousands of square feet of new construction, is one of the highlights of Baltimore and Maryland. We present and host roughly 200 events per year and have over 250,000 patrons through our doors each season, with that number projected to grow significantly in the coming years. The Facilities Department is responsible for maintaining and pro-actively curating the FMPAC to ensure preserved for future generations of theatergoers and the community at-large. As a performing arts center, night and weekend work is required commensurate with the venue’s schedule.

Duties and Responsibilities

• Work closely with the Director of Operations to oversee the day-to-day operations of the Facilities Department and supervises two full-time employees.
• Schedule the department so that a member of the Facilities team is present during all performances and events.
• Manage the HVAC automation system in coordination with the third-party service provider, schedule repairs and preventative maintenance as required, and ensure that internal inspections for proper system operations are performed on a routine basis.
• Ensure that the facilities department and workshop is kept orderly and organized, and that all supplies and tools are properly inventoried and accounted for.
• Responsible for performing or delegating minor repairs to the building including electrical, plumbing, painting, and wall repair.
• Maintains all licenses and permits in good standing with all municipal and state authorities and schedules inspections in a timely manner to ensure the smooth and uninterrupted business of the Performing Arts Center.
• Review, approve, and submit all maintenance & repair related invoices in a timely manner. Work with vendors to resolve billing disputes.
• Maintain relationships and service agreements with all R&M vendors including HVAC, utility, fire safety, janitorial, and suppliers.
• Plan, acquire bids, and schedule repairs for large facility repairs.
• Liaise with fire marshal, building inspector, and other municipal contacts.
• Oversee, schedule, coordinate, and inspect all large projects to ensure building and staff security and accountability for contractor/vendors.
• Work closely with the Operations and Production departments to prepare various spaces for performances and events, including but not limited to moving chairs and tables and assisting caterers with equipment and electrical needs.
• Hire, evaluate, appraise, and discipline department employees, as required.
• Performs other work as requested by the Director of Operations, the Vice President, and/or the President.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Cooperation

• Establishes and maintains effective relations
• Exhibits tact and consideration
• Offers assistance and support to co-workers
• Works cooperatively in group situations
• Works actively to resolve conflicts

Team Leadership

• Fosters team cooperation
• Supports group problem solving
• Ensures progress towards goals

Quality Management

• Looks for ways to improve and promote quality
• Demonstrates accuracy and thoroughness

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• An undergraduate degree in arts or business is preferred.

Language Skills

• Ability to read, analyze, and interpret common correspondence, warranties, journals, memorandums, and maintenance service contracts.
• Ability to effectively present information to management, co-workers, and vendors/contractors.

Mathematical Skills

• This position requires some budget management. A basic understanding of accounting and spreadsheets is required.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

• To perform this job successfully, an individual should have basic knowledge of Microsoft Office, Microsoft Excel, and Microsoft Word.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to:

• Stand
• Walk
• Use hands to finger, handle, or feel
• reach with hands and arms
• Climb or balance and stoop, kneel, crouch, or crawl
• Use tools including but not limited to drills, hammers, screwdrivers, saws, and power tools
• The employee must frequently lift and/or move up to 25 pounds.
• The employee may occasionally lift and/or move up to 50 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to:

• A great deal of walking, including up and down ramps, staircases, and ladders;
• High, precarious places
• Tight, restricted areas
• The noise level in the work environment is usually moderate.

Acknowledgement The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

We offer competitive compensation including vacation and holiday pay, health & welfare benefits, and a 401(k) retirement plan.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

The John Gore Organization is an equal opportunity employer and affords equal employment opportunity to all applicants regardless of race, color, religion, gender, creed, national origin, age, disability, sexual orientation, veteran status or any other legally protected classification under local, state or federal laws.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification or position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The John Gore Organization’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. The John Gore Organization may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.