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Bally's

Manager - Housekeeping

East Saint Louis, IL, United States

Apply on recruiting.ultipro.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Job Responsibilities:

Ensures hotel maintenance, physical appearance and health sanitation requirements are met and in compliance with regulatory and company standards. Ensures that cleanliness and physical appearance of the property provide a superior guest experience. Works closely with the Engineering and Front Desk departments.
Responsible for assuring the highest quality guest experience by promoting the Purpose and Values Model throughout all areas of responsibility. Handles and resolves guest complaints and concerns.
Oversees operation of designated direct reports and venues to include adequate/efficient staffing. Oversee the scheduling and payroll for all direct reports and employees who report to them.
Ensures cost control of product and inventory through monitoring stock and ensuring property and efficient utilization throughout areas of responsibility and within established procedures and policies.
Assists in preparation of necessary data for the budget in areas of responsibility; assists in projecting annual costs and monitors actual financial results for Housekeeping, Internal Maintenance, and Laundry departments; take corrective action where necessary to help ensure that financial goals are met.
Responsible for identifying training and development needs within areas of responsibility and ensuring on-going training occurs as required per Company policies and procedures.
Responsible for the Administrative Duties of the Housekeeping Department such as payroll, ordering, etc.
Performs other related duties as assigned

Qualifications:

• Two to five years experience in progressive management positions in hotel Housekeeping or operations required.

College degree in business or hospitality preferred
Excellent verbal and in written communication

• Ability to articulate effective correspondence.

• Ability to effectively present information and respond to questions from managers and team members.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Working knowledge on Microsoft Office products. Experience in LMS preferred.

Physical Demands:

Regularly required to see, talk, hear, walk, sit, and stand
Frequently required to use hands to handle, feel, and reach
Occasionally required to stoop
Occasionally lift and or move up to 30 pounds

Work Environment:

The work environment contains bright lights, loud noise, and stressful situations

Apply on recruiting.ultipro.com About employer

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Work requirements

Jobs in the United States