SET-UP TECHNICIAN

Job Description: Setup Technician

Department: Service

Reports To: Parts & Service Manager

Location: Sandusky

FLSA Status: Non-Exempt

About Us

We are the premier family-owned and operated powersports and lawn and garden dealership serving SE Michigan with three locations. We are customer focused with an empowered team who grows with us, always striving for the "exceptional customer experience".

We carry and service the quality brands you’ve come to know and love: Polaris, Exmark, Ferris, Gravely, CFMoto, Kubota, CanAm, SkiDoo, Cub Cadet, Arctic Cat and more…

Position Summary:

This hands-on role is responsible for assembling, prepping, and accessorizing powersports vehicles for showroom display while also supporting the sales floor during busy periods. The Setup Technician ensures units are in top condition for customer handoff and contributes to an exceptional dealership experience.

Key Responsibilities:

Vehicle Setup and Assembly:

• Assemble and prep new units (motorcycles, ATVs, UTVs, snowmobiles, personal watercraft) to manufacturer specifications
• Install accessories, perform basic maintenance, and complete PDI (pre-delivery inspections)
• Ensure units are clean, safe, and showroom-ready
• Load and unload trucks, new unit arrivals, etc. using fork lift
• Move units in and out of the showroom and service area safely
• Perform check-in and condition inspections of arriving units
• Maintain cleanliness and functionality of the setup area

Working Conditions:

• Combination of outdoor, indoor shop and showroom work
• May require occasional extended hours or weekends during peak seasons
• Exposure to inclement weather and noise, dust, and tools in a service environment

What We Offer

• - Competitive Pay Commensurate with Experience
• - 100% Employer Paid Medical, Dental, Basic Life & Short Term Disability
• - Health Savings Accounts for Pre-Tax Benefits
• - Voluntary Long Term Disability, Critical Illness, Supp Life Insurance & Vision
• - 401k with Match: 100% Match on first 3%, 50% on next 2%
• - Competitive Paid Time Off plus six paid holidays.
• - Employee Purchase Discounts

Qualifications

• Strong teamwork mindset with willingness to help across departments.
• Customer service oriented with a professional, positive attitude.
• Ability to multitask and follow directions in a fast-paced environment.
• Basic computer and clerical skills.
• Must have valid drivers license
• Forklift experience, minimum 1 year

Physical Requirements

• Ability to stand, walk, and handle equipment throughout the day.
• Must be able to lift/move up to 50 lbs.

Work Environment

• Primarily service shop and lot environment with moderate noise.
• Exposure to outdoor weather conditions when moving equipment.

Qualifications

Skills and Qualifications:

• Mechanical aptitude or experience in powersports, small engines, or related field preferred
• Strong customer service and communication skills
• Ability to prioritize and self manage workloads
• Forklift and trailer handling experience a plus
• Able to lift 50+ lbs and work in a fast-paced environment
• Team-oriented with attention to detail and pride in workmanship