Creative Services Manager - Ecommerce Retail

Creative Services Manager - Ecommerce Retail

Reports to: Vice President of Sales and Marketing

Leads: Creative Content Producer; Product Photographer; Stock Photo Editor

About FixMyToys

FixMyToys is the ecommerce division of Ball Equipment, a family-owned Michigan business with roots dating back to 1944. What started as a passion for powersports has grown into a nationwide ecommerce operation specializing in genuine OEM parts, accessories, apparel, and gear for powersports and outdoor power equipment.

Based in Romeo, Michigan, we're a team of people who bring different skills and experiences together to keep our business moving forward. From ecommerce and marketing to customer service, technology, and warehouse operations, there's a lot that goes into what we do. We take pride in our work, support one another, and believe that great people are what make a great business.

Come Grow With Us

We're excited about what's ahead as we continue to expand our team and operations. Whether you're just starting your career or bringing years of experience, FixMyToys is a place where your ideas, hard work, and contributions matter.

If you're looking for a team where you can make an impact and be part of something that's growing, we'd love to hear from you.

Role overview

Set the initial creative vision and determine which content FixMyToys needs to support its products and commercial objectives. Use performance information, budgets, and campaign needs to direct projects and resources. The Producer develops proposed approaches and turns that direction into finished materials.

Responsibilities

• Establish creative vision, target audience, messaging, and brand standards across customer-facing materials, while giving the Producer room to execute.
• Partner with Sales and Marketing, Advertising, and Catalog to prioritize content based on campaigns, products, performance, and customer needs.
• Lead the Producer, Photographer, and Stock Photo Editor; assign deliverables, schedules, responsibilities, and quality expectations.
• Manage creative workload and production resources within the approved budget. Evaluate the appropriate use of internal skills and authorized outside support for each project.
• Oversee photography, editing, vendor images, and asset organization; ensure accurate product imagery is attached to the right Rithum/ChannelAdvisor records.
• Manage approved budgets and production resources; review materials, coordinate launches and website changes with 81ohh, and improve workflows using performance feedback.

What success looks like

Consistent, accurate creative assets are produced on time and easy to access. The Manager owns direction and coordination; the Producer and specialists execute production.

What We Offer:

• Competitive annual base pay of $70,000 - $100,000; commensurate with experience
• Paid holidays and PTO/Sick days
• 100% Employer Paid Health, dental, life, disability plus voluntary vision, life, long term disability benefits
• 401(k) with employer match; 100% on first 3% of wage contributed, 50% on next 2%
• Employee discounts on parts, units, and services
• Supportive and collaborative team environment
• Ongoing training and development in a growing industry

Qualifications

Required qualifications

• Experience directing creative projects and leading production teams.
• Understanding of brand consistency, design, and e-commerce content.
• Ability to review graphics, photography, copy, and channel assets.
• Experience managing deadlines, workflows, and cross-team projects.

Preferred qualifications

• Adobe Creative Cloud or comparable professional tools.
• Product photography, editing, and digital asset management.
• Portfolio of creative direction, campaigns, and finished work

70-100k