Wholesale Manager

Ball and Buck is seeking a driven Wholesale Manager to own and grow our wholesale channel across boutique retailers, multi-door stores, hunting & fishing lodges, and corporate accounts. You’ll manage the full sales cycle - prospecting to reorder - while representing the brand in the field, at tradeshows, and in key industry events. Every action is documented in our CRM, and you’ll partner cross-functionally with Product, Operations, and Marketing to deliver a best-in-class customer experience.

Key Responsibilities:

• Full-Cycle Selling
• Prospect & Qualify: Build targeted lists; conduct cold outbound (phone/email/LinkedIn); schedule in-person and virtual meetings.
• Pitch & Present: Conduct line showings (virtual and on-site); tailor assortments by door type and customer profile; communicate features/benefits and brand positioning.
• Quote & Close: Build proposals and terms; write orders accurately; coordinate pricing, MOQs, and delivery windows; secure reorders and fill-ins.
• Fulfillment & Service: Liaise with Operations to ensure on-time, in-full delivery; monitor ship windows and exceptions; manage post-sale support and escalations.
• Account Growth: Develop annual and seasonal account plans; drive sell-through with replenishment, merchandising suggestions, and marketing activations.

CRM, Reporting & Process

• CRM Ownership: Log all activities (calls, emails, meetings, samples, quotes, orders); maintain accurate pipelines, next steps, and close dates.
• Forecasting: Deliver weekly pipeline and monthly/seasonal revenue forecasts; track bookings vs. targets; maintain 3x pipeline coverage.
• Territory Management: Visit each active account at least once per year; map white-space opportunities and open new doors.

Events & Trade Shows

• Industry Representation: Attend and work wholesale trade shows; set appointments in advance; conduct follow-up to convert post-show interest.
• Consumer Events: Support consumer-facing events and field activations to deepen product knowledge and gather market feedback.
• Travel: Regular travel for shows, account visits, and regional roadwork (seasonal peaks expected).

Product Mastery & Training

• Deep Product Knowledge: Learn features, materials, construction, benefits, and selling tactics across the full line.
• Onboarding & Ongoing Training: Complete in-person retail training in our Dallas store; watch product training videos; read and apply company operations manuals.
• Merchandising & Sell-Through: Advise accounts on assortment planning, floor sets, and seasonal transitions to maximize turns and margin.

Cross-Functional Collaboration

• Operations: Coordinate delivery timelines, substitutions, and backorders; reduce chargebacks and returns through order accuracy.
• Marketing: Align on co-op marketing, launch calendars, and content needs for key accounts.
• Product/Merch: Share market feedback on fits, colors, pricing, and packaging; contribute to seasonal line planning.

Communication & Availability

• Tools: Proficient with email and Slack for daily communication and rapid response.
• Responsiveness: Be available when customer needs arise, including occasional evenings/weekends during shows and peak seasons.

Qualifications

• 3–7+ years in wholesale sales (apparel/outdoor/lifestyle preferred) with proven new-door openings and revenue growth.
• Strong full-cycle sales skills (prospecting → presenting → negotiating → closing → servicing).
• CRM proficiency (Zoho preferred) with disciplined pipeline management and reporting.
• Excellent presentation skills (virtual and in-person); confident with line showings and assortment planning.
• Organized, detail-oriented, and comfortable handling multiple seasons, doors, and ship windows simultaneously.
• Willingness to travel regularly; valid driver’s license; able to lift and transport sample sets (up to ~40 lbs).
• Dallas Preferred but open to remote roles for the right candidates.