Jobs in the United States

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Added 2 mins ago
Associate Program Manager
Covenant House Alaska
Anchorage, AK
Must have the ability to communicate information and ideas so others will understand · Must have the ability to observe details within close range
Added 4 mins ago
CG
ORDER BUILDER (NIGHT SHIFT) (FULL TIME)
Compass Group
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- $18 USD / hour
- Full-time
We are hiring immediately for full time ORDER BUILDER (NIGHT SHIFT) positions
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CG
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Senior Consultant - Pharmacy Business Manager
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Develop innovative, data-driven solutions and program offerings that enhance pharmacy financial and operational performance across diverse client environments.
Added 12 mins ago
Surgical Technologist
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…cart if an item is missing and communicating with Materials Manager or…
Added 17 mins ago
D(
Front Office Manager
Default (All-EOS Job Aggregator)
San Francisco, CA
- $82,000 to $92,000 USD / year
Monitor associate performance, provide ongoing coaching and constructive feedback, and recognize outstanding contributions.
Added 17 mins ago
HC
Library Specialist (HCPL @ MAM Branch Library)
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Houston, TX
- $20 USD / hour
…Enhanced+ Library Cards, and its Mobile Outreach Librarian…
Added 21 mins ago
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Retail Front End Supervisor - Full-Time
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Shawnee Mission, KS
- $16 to $18 USD / hour
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Supervise all store functions and associates while in the role of Manager on Duty
Added 21 mins ago
Facilities Maintenance Supervisor
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De Soto, KS
Added 21 mins ago
Facilities Maintenance Supervisor
Panasonic North America
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Added 22 mins ago
Area Supervisor Student Nutrition
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Must possess a valid driver's license
Added 22 mins ago
Kipp Asst/Assoc/Full Professor of the Practice
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Lawrence, KS
…City/County Management Conference, Heartland Certified Public Manager program and other relevant SPAA initiatives and…
Added 22 mins ago
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May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.
Added 22 mins ago
Associate Marketing Manager (Remote) US
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…roles often incorporate a significant incentive compensation program beyond this base pay…
Added 22 mins ago
Field Diesel Mechanic
Titan Machinery
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Must have own tools · Must have or have the ability to obtain and maintain a DOT Medical Certification
Added 22 mins ago
Diesel Mechanic
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Must have own tools
Added 25 mins ago
Fuels Management Supervisor
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…non-core hours - reporting directly to the Fuels Operations Manager, Fuels Manager, and Project Manager. This position provides operational supervision, flightline servicing coordination,…
Added 29 mins ago
NJ
Court Services Supervisor 2- Civil Division
New Jersey Courts
Jersey City, NJ
- $74,551.38 to $129,437.61 USD / year
…work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high…
Added 29 mins ago
NJ
Administrative Specialist 2 (Operations)
New Jersey Courts
Freehold, NJ
- $54,434.49 to $89,181.84 USD / year
…services. Under the general direction of the Operations Division Manager (Court Executive 2B) or other supervisory personnel, the selected individual will use excellent administrative and…
Added 31 mins ago
GG
Ferry Maintenance Planner
Golden Gate Bridge, Highway and Transportation District
Larkspur, CA
- $59.08 to $71.4 USD / hour
Must possess and maintain a current, valid California driver's license and satisfactory driving record
Added 31 mins ago
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Risk and Insurance Manager
LLNL
Livermore, CA
- $163,170 to $199,836 USD / year
You will have the flexibility to work from home one or more days per week
Added 34 mins ago
JC
Safety Manager/Assistant Safety Director - Swing Shift
Jaquith Consulting Group Inc
New York, NY
- $112,000 to $197,000 USD / year
Jaquith Consulting Group is seeking an experienced Safety Manager to support the Hudson Tunnel Project. The position is responsible for implementing, monitoring, and managing safety across…
Added 40 mins ago
Associate Account Manager (Water Management)
Phigenics
Remote, United States
Position Title: Associate Account Manager (AAM)
Added 43 mins ago
UO
Peak-to-Peak Accelerated 3-Year Pathway Director
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
Must have role as core faculty or partner closely with program leadership in respective GME program
Added 43 mins ago
UO
Peak-to-Peak Accelerated 3-Year Pathway Director (Denver Health Pediatrics)
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
Must have role as core faculty or partner closely with program leadership in respective GME program

Closed listing

Baldwin Group Colleague, Inc.

Associate Client Success Manager - MSI

Remote, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: BA/BS or equivalent experience, with 0-2 years of customer success, account management, or other client-facing experience (internships count)
Posting language: English
Posted: Nov 13, 2026

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Original job description

Archived listing. The details below describe a past opening.

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners.

Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better.

MSI's Client Success team is looking for an Associate Client Success Manager to support our growing portfolio of property management company (PMC) and multifamily operator clients. This is an entry-level seat built for someone early in their career who wants to learn multifamily insurance from the ground up and build a long-term path in client success. In this role, you will support a Client Success Manager in managing a book of PMC clients, helping them realize the full value of MSI's insurance programs, including renters insurance (HO4), Tenant Legal Liability (TLL), canine liability, and other ancillary coverages. You will own day-to-day client follow-through, monitor adoption and compliance performance, and partner with Distribution, Product, and Operations to resolve issues quickly. Over time, you will take on a book of your own.

Responsibilities:

Support a Client Success Manager in managing a portfolio of PMC clients, helping drive satisfaction, retention, and program growth across MSI's product suite.
Serve as the day-to-day point of contact for client questions, requests, and follow-ups, with a focus on fast, accurate responses.
Prepare for and participate in client check-ins and business reviews, including building reports on adoption, compliance, and program performance.
Monitor client dashboards and tracking data to flag adoption gaps, compliance issues, and early signs of churn, and escalate to the Client Success Manager.
Support new client implementations and the post-implementation transition, helping clients become comfortable with the program and self-sufficient over time.
Log client requests, feedback, and issues in internal systems, and work with support resources to track resolution and close the loop with the client.
Educate clients on available tools, compliance resources, reporting capabilities, and new product releases.
Help identify cross-sell and upsell opportunities and pass them to the Client Success Manager and Distribution teams.
Build working knowledge of MSI's full product suite, PMS integration workflows, and the broader multifamily insurance landscape.
Surface recurring client trends and needs to the Client Success Manager and leadership.

Minimum Qualifications:

BA/BS or equivalent experience, with 0-2 years of customer success, account management, or other client-facing experience (internships count)
A genuine commitment to client outcomes and the willingness to go the extra mile
Strong organizational skills with the ability to manage multiple tasks and client requests at once
Composure and patience when working through client issues, including high-pressure situations
Ability to work independently on defined tasks and the judgment to know when to ask for help
Comfort with data, spreadsheets, and reporting tools
Excellent verbal and written communication skills
Ability to travel up to 10% of the time

Preferred Qualifications:

Internship or entry-level experience in property management, multifamily operations, insurance, or a related field
Exposure to PMS platforms such as Entrata, AppFolio, Yardi, or RealPage
Experience in a customer-facing role within InsurTech, SaaS, or MGA environments
Basic understanding of renters insurance, liability programs, or compliance tracking in the multifamily space
Active or willingness to obtain a state property and casualty insurance license, if required

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About employer

More about this job

Skills

Underwriting
Regulatory compliance
Reporting
PMS
Leadership
Organizational skills
Work independently
Communication skills
Yardi

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Jobs in the United States