Jobs in the United States

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Senior Operations Manager
CACI International
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Assists with pre-implementation coordination activities.
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Packaging Improvement Engineer
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The Packaging Improvement Engineer partners with cross-functional teams, equipment manufacturers, and packaging suppliers to improve packaging-system performance across the company. The…
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Tech Lead, Staff Software Engineering, YouTube Premium Acquisition
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Supervisor, Energy Engineering
Walker-Miller Energy
Ann Arbor, MI · Detroit, MI
Collaborate with program management, operations, outreach, QA/QC, implementation contractors, utility clients, and leadership to align resources, resolve issues, communicate risks and…
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Supervisor, Energy Engineering
Walker-Miller Energy
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Collaborate with program management, operations, outreach, QA/QC, implementation contractors, utility clients, and leadership to align resources, resolve issues, communicate risks and…
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Supervisor, Energy Engineering
Walker-Miller Energy
Grand Rapids, MI · Detroit, MI
Collaborate with program management, operations, outreach, QA/QC, implementation contractors, utility clients, and leadership to align resources, resolve issues, communicate risks and…
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Sr. Quality Engineer
Eaton Corporation
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- $99,000 to $145,000 USD / year
Eaton’s IS AER ITD Aerospace Interconnect division is currently seeking a Sr. Quality Engineer.
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Engineer II
MiniMed
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Must Have: Minimum Requirements
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Industrial Engineer - Continuous Improvement
Siemens
Pomona, CA
We are looking for an Industrial Engineer in our Pomona, CA facility. The position hours will be M-F, 8am - 5pm
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Subtransmission Systems Planning, Engineer 3
Southern California Edison
Pomona, CA
Become a Subtransmission Systems Planning, Engineer 3 at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll work within the Transmission/Subtransmission…
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Subtransmission Systems Planning, Engineer 3
Southern California Edison
Pomona, CA
Become a Subtransmission Systems Planning, Engineer 3 at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll work within the Transmission/Subtransmission…
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Sr. Logistics Systems Engineer
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- $90 to $95 USD / hour
Our client is seeking a Sr. Logistics Systems Engineer to join their team. As a Sr. Logistics Systems Engineer, you will be part of the Supply Chain Digital Integration team supporting…
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Senior Embedded Robotics SDE, Compass
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Are you an embedded software engineer who wants to own the code that keeps robots safe and can prove it to the world? At Amazon Robotics, we're seeking an Embedded SDE to own our library of…
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Equipment Engineer, Equipment Engineering , Equipment Engineering
Amazon
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Candidates must have a demonstrated background in fundamental engineering principles and must have excellent problem solving and communication skills
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Engineer IV
General Atomics
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We have an exciting opportunity for an experienced Network Engineer Analyst to join our Network & Product Engineering Team in Poway, California.
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Safety Engineer II
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Must possess:
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Senior Software Quality Engineer
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Louisville, KY · NY · Boston, MA · Dallas, TX
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Associate Manufacturing Engineer
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Network Engineer Senior
Acuity Inc.
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Are you passionate about building reliable and secure network infrastructure? Acuity Inc is seeking a Senior Network Engineer with a focus on firewall administration and a security mindset…
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Energy Compliance and Infrastructure Manager
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- Up to $90,000 USD / year
…consumption, and other relevant data streams. -Support the University Engineer in the administration of the Mechanical Review Board, including keeping meeting minutes and coordinating…
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Closures Systems Engineer
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As a Mechanisms Engineer, you’ll use your technical expertise to wholistically drive complex closures
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Sr. Electrical Design Engineer (Starshield)
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Partner Engineer, Device Platform Operations, YouTube
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Share Partner Engineer, Device Platform Operations, YouTube

BAL

Analyst-Systems

Richardson, TX, United States

Apply on recruiting.ultipro.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There’s no denying our work is demanding, both in volume and pace, but we’re up for the challenge. We love the balance of hard work and fun – so, you’ll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development, and want to set you up for success here at BAL and beyond.

Who you are: You are looking for work that has a purpose. You aren’t afraid to roll up your sleeves and get stuff done. You learn quickly. You move fast. You embrace challenge and detail as well as creative thinking. You believe you have something unique to contribute and you aren’t afraid to raise your hand. You understand that powering human achievement is ultimately about impacting a real person. You are looking for a place to grow and an environment where everyone has a spot and is genuinely welcome.

We’re better together: A bright, driven person like you and an industry-leading powerhouse like BAL? It’s a perfect combination! We truly want to see you succeed here and become an integral part of our mission to provide an experience that makes a positive difference in people’s lives. Come be a part of something special, where you can have an impact and be valued just for being you!

In addition to competitive pay, a discretionary annual bonus, and a supportive, team oriented culture, we offer an outstanding benefits package that includes medical, dental, vision, disability, and life insurance, sick time, unlimited vacation, and 401(k) with company match.

Position Summary

The Systems Analyst is a technical role within the Infrastructure organization responsible for problem analysis, platform administration, operational improvement, and the continued development of enterprise technology services. The role focuses on owning technical problems through investigation and resolution rather than measuring success by ticket volume.

The Systems Analyst works with Systems Engineers to identify root causes, implement sustainable solutions, and support infrastructure projects. Through increasing platform ownership, solution implementation, and project participation, this position provides a development path into a Systems Engineer role.

Key Responsibilities

Problem Ownership & Root Cause Analysis

Investigate complex, recurring, or systemic technical problems affecting enterprise platforms and services.
Analyze logs, configurations, dependencies, permissions, integrations, and system behavior to determine root cause.
Research and validate technical solutions and recommend corrective or preventive actions.
Document findings, decisions, resolutions, and lessons learned.
Identify patterns and improvement opportunities that reduce recurring problems and strengthen service reliability.
Engage Systems Engineers when a problem requires architectural guidance, higher-risk change, or advanced engineering expertise.

Platform Administration & Operational Ownership

Administer and support assigned enterprise platforms and services.
Maintain system configurations, permissions, policies, integrations, and operational standards.
Monitor platform health, performance, reliability, and service quality.
Develop subject matter expertise in assigned technologies and provide informed technical guidance.
Maintain accurate system documentation, operating procedures, and knowledge resources.

Solution Implementation & Project Participation

Implement approved changes, corrective actions, and platform improvements within assigned areas of responsibility.
Partner with Systems Engineers on upgrades, migrations, deployments, integrations, and modernization initiatives.
Participate in solution testing, validation, change implementation, and post-implementation review.
Take ownership of defined project workstreams and deliverables appropriate to the role.
Translate operational findings into practical recommendations for engineering and service improvement.

Continuous Improvement & Automation

Identify opportunities to improve reliability, efficiency, security, and user experience.
Support automation efforts that reduce repetitive work and improve consistency.
Improve operational processes through analysis, documentation, and technology solutions.
Contribute to standards, governance, and continuous service improvement across Infrastructure.

Technical Growth

Build deeper expertise across Microsoft 365, identity, endpoint management, collaboration, automation, and cloud technologies.
Assume increasing ownership of platforms, changes, and solution implementation.
Develop the technical judgment, engineering practices, and project experience required for progression into Systems Engineering.

Required Qualifications

Bachelor’s degree in information technology, Computer Science, Information Systems, or equivalent professional experience.
Three or more years of experience supporting enterprise technology platforms, infrastructure services, or business-critical applications.
Experience independently troubleshooting complex technical problems across multiple technologies.
Experience administering enterprise platforms in a Microsoft-centric environment.
Strong analytical, problem-solving, documentation, and communication skills.
Ability to manage competing priorities and collaborate effectively across technical and business teams.

Technical Experience

Experience with one or more of the following technologies:

Microsoft 365, Microsoft Teams, and SharePoint Online
Microsoft Entra ID and identity and access management
Exchange Online
Microsoft Intune or other endpoint management platforms
Enterprise software-as-a-service application administration
PowerShell, Power Automate, or other automation technologies
Monitoring, reporting, or operational analytics tools

Preferred Qualifications

Microsoft certifications related to Microsoft 365, Azure, Intune, Entra ID, or Power Platform.
Experience supporting cloud-based services and enterprise software-as-a-service platforms.
Experience participating in infrastructure projects, migrations, or technology implementations.
Experience with automation, workflow improvement, or scripting.
Familiarity with IT service management, change management, and problem management practices.

Success Factors

Demonstrates ownership of technical problems from investigation through sustainable resolution.
Produces clear, evidence-based root cause analysis and actionable recommendations.
Reduces recurring problems through technical improvements and preventive action.
Builds dependable operational ownership and expertise across assigned platforms.
Contributes effectively to projects, platform enhancements, automation, and documentation.
Shows continued growth toward Systems Engineer responsibilities and technical independence.

Career Development

This position provides a career path into Systems Engineering through increasing technical ownership, platform expertise, project participation, and solution implementation experience.

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Berry Appleman & Leiden is an Equal Opportunity Employer. It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, gender, gender identity or expression, age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment.

BAL does not accept unsolicited resumes from recruiters or employment agencies. BAL is under no obligation to pay any referral compensation or recruiter fee in the absence of a current executed Recruitment Services Agreement. In the event a recruiter or agency submits an unsolicited resume or candidate without an agreement, BAL reserves the right to pursue and hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of BAL. If your agency would like to be considered as a potential recruiting partner, please forward your contact information to Recruitment@BAL.com.

Apply on recruiting.ultipro.com About employer

More about this job

Skills

Think creatively
Root cause analysis
Research
Documentation
Process improvement
Microsoft 365
Collaboration
Cloud technologies
Computer technology
Computer science
Troubleshooting
Problem solving
Communication skills
Microsoft Teams
Microsoft SharePoint
Identity and access management
Microsoft Exchange
Service-oriented modelling
Microsoft PowerShell
Microsoft Power Automate
Automation technology
Reporting
Microsoft Azure
Microsoft Power Platform
Workflow
IT service management
Change management
Recruitment

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Work requirements

Jobs in the United States