Service Coordinator ( Program Team) (2914)

POSITION SUMMARY

The Community Engagement Coordinator will play a key role in fostering connections between our organization and the communities we serve. This individual will be responsible for developing and implementing strategies to engage community members, stakeholders, and partners in our mission covering a span of thirteen (13) counties.

Key Responsibilities

· Develop and implement strategies to engage community members and encourage participation in programs and initiatives.

· Develop and maintain a network of partners that will create referral reciprocity or gateway for WFS clients.

· Evaluate individuals' needs to determine suitable services and partner connections

· Outreach and promote WFS services at community events

· Present WFS services at community meetings, events, and forums.

· Referral Coordination to connect individuals with appropriate services, resources, and partners based on their specific needs.

· Build and maintain relationships within communities in the region.

· Organize and coordinate community events, workshops, and outreach activities.

· Collaborate with internal teams to ensure alignment of community engagement efforts with Workforce Solutions goals and objectives.

· Collect and analyze feedback to determine effectiveness and areas of improvement.

· Convene and facilitate workshops, seminars, and other activities.

· Assist with marketing and communication efforts.

· Maintain the centralized calendar of events and activities

· Maintain accurate records, including the documentation of activities and outcomes.

Qualifications

Minimum Qualifications

· Bachelor's degree (preferred) in a related field (e.g., Communications, Community Development, Social Work) or equivalent experience.

· Must have 1+ years of relative experience in community engagement, outreach or related role

POSITION EXPECTATIONS

Goal 1 - Lead Community Engagement Event Strategy & Execution

Goal 2 - Strengthen KPI Alignment & Data Quality

Goal 3 - Enhance Partner Network & Cross-Unit Collaboration

Goal 4 - Expand Workshops & Identify New Access Point Opportunities

Identify 1–3 new potential Access Point or Community Workforce on Wheels “pop-up” locations per quarter, conducting site assessments, meeting with partners, and submitting recommendations to leadership.