Quality Assurance EHS Technician

Description Scope/Purpose of the Position The Quality Assurance Technician ensures consistent production of safe, high-quality bakery products by monitoring food safety and quality standards throughout the manufacturing process. This role supports product integrity, regulatory compliance, and a strong food safety culture, contributing to Bakerly’s mission of crafting high-quality bakery products like those enjoyed by millions of families in France.

Key responsibilities include conducting quality inspections, monitoring production processes, evaluating samples, maintaining accurate documentation, and ensuring compliance with GMP, HACCP, and food safety requirements. The Quality Assurance Technician identifies non-conformances, supports corrective actions, and contributes to employee training, audits, and continuous improvement initiatives.

This position plays an important role in supporting Bakerly’s commitment to safety, quality, and operational excellence while helping bring moments of joy and connection to families through our products. The role also upholds Bakerly’s core values of honesty, reliability, collaboration, positivity, and excellence.

Key Responsibilities and Essential Functions

• Monitor process controls (CCP’s, Allergen Control, Foreign Material Control, Labeling Requirements, Package Integrity, Product Specifications, Non-GE requirements) to ensure adherence to all food safety and quality programs
• Perform sample collection as required for microbiological or chemical testing (APC, Yeast & Mold, Water Activity, Moisture).
• Perform product sampling and analysis to monitor product texture and shelf-life.
• Troubleshoot and take appropriate corrective action when deviations occur.
• Document, monitor and analyze data to drive continuous improvement.
• Maintain a comprehensive understanding of all products manufactured by the plant as well as the raw materials, packaging materials, and operations required in the manufacturing process.
• Perform quality audits (AQL’s) to ensure product meets specification.
• Investigate customer feedback and internal incidents and provide responses in a timely manner.
• Monitor employees for proper work conduct including but not limited to GMP’s, SOP’s, and SSOP’s.
• Review paperwork for accuracy and compliance to all food safety and quality programs.
• Routinely interact with plant management teams (Production, Maintenance, Supply Chain).
• Review monthly goals and continuous improvement projects with Quality Assurance Manager.
• Perform other duties and as assigned by the Quality Assurance Manager.
• Develop and maintain quality, food safety standards and NO-GE systems

Requirements

Experience:

• 2-3 years of experience in a Quality assurance role in a pharmaceutical / food manufacturing facility.
• Sanitation experience to include procedures, handling of chemicals, writing SSOP’s, and help sanitation crew.
• Experience with traceability exercise.

Skills:

• Clear understanding about microbiology; surface swabbing, analyzing environment (air,) organization of samples and collaboration with micro lab.
• Follow equipment calibration as required.
• Ability to assess risk and make decisions under pressure in a fast-paced production environment.
• Exceptional communication skills.
• Knowledge of water activity analyses, moisture, and pH levels.
• Understanding of parameters that influence process and / or quality of product.
• Knowledge of HACCP, GMPs and Food Safety training.
• Ability to effectively present information and respond to questions from groups of managers and/or coworkers.
• Ability to work both independently with minimal supervision or in a team environment.
• Critical thinking skills.
• Ability to multitask and prioritize.
• Ability to read and interpret data and related documentation.
• Mathematical (addition, division, multiplication, percentages) and computer skills (Email, Excel, Word, PowerPoint). Excellent time management skills.
• Excellent attendance and punctuality.
• Ability to work in an environment with a wide range of temperatures.