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Senior HR Case Manager
The Huntington National Bank
Columbus, OH · Detroit, MI · Cleveland, OH · Minnetonka, MN
- $70,000 to $140,000 USD / year
Investigate most complex, highly visible complaints that come to the team via the Ethics Line, Managers, Colleagues, Customer Advocacy Team, or any other group. Conduct investigations into…
Added 1 min ago
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Deputy Program Manager, Engineering Services
Saronic Technologies
Virginia Beach, VA
- $120,000 to $150,000 USD / year
Saronic Technologies is seeking a Deputy Program Manager to lead the execution of small Unmanned Surface Vessel (sUSV) Mission Package Integration activities. This is an in-person role…
Added 1 min ago
Tool And Die Manager
Aerotek
Lake Forest, IL
Job Title: Toolroom Manager / Tool & Die ManagerJob DescriptionThis hands-on Toolroom Manager role leads all tool and die operations within a precision metal stamping environment. You will…
Added 1 min ago
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Field Service Technician
Aerotek
Marshfield, WI
- $70,000 to $85,000 USD / year
…traveling to customer sites to install, service, and maintain complex industrial equipment in line with customer specifications. The Field Service Technician diagnoses electrical,…
Added 2 mins ago
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Project Engineer Intern
Align Builders Career
United States
- $25 USD / hour
Assist the Project Manager and Superintendent in executing complex projects
Added 2 mins ago
Specialist, Program Management
L3Harris Technologies
Huntsville, AL · Orange, VA
The Missile Solution Segment of L3Harris is currently seeking an experienced Specialist, Program Manager. This role is located at our Huntsville, AL office or Orange, VA facility. This…
Added 3 mins ago
Topline & Sales Finance Strategy Manager
Proofpoint, Inc.
Sunnyvale, CA
Present to the CRO, CEO and CFO, turning large, complex data sets into clear, defensible recommendations.
Added 3 mins ago
Service Operations Supervisor - AZ - On Site
Vensure Employer Solutions
Chandler, AZ
Collaborate with the Manager to implement changes, provide feedback on team performance, and escalate client issues.
Added 4 mins ago
Senior Contracts Administrator
BAE Systems
McLean, VA · California, MD
…Administrators. This role interfaces extensively with the Contracts Manager, Business Winning, Program Management Office, and Finance to ensure business objectives are met while mitigating…
Added 4 mins ago
Operations Training Manager
Aligned Data Centers, LLC
United States
The Operations Training Manager will translate real-world operational knowledge, engineering documentation, equipment manuals, drawings, procedures, and SME expertise into standardized…
Added 5 mins ago
Tax Manager, International Tax Services
BDO USA Experienced
Raleigh, NC
An Tax Manager, International Tax Services is responsible for advising multinational clients in a large variety of industries of the tax implications relating to their business objectives,…
Added 5 mins ago
Mission Systems Program Manager, Autonomous Airpower
Anduril Industries
Costa Mesa, CA
The Air Dominance and Strike Division is one of Anduril’s fastest growing, most technically complex divisions. We develop and build collaborative combat aircraft, missiles, and the software…
Added 5 mins ago
Engineering 2
Sand & Sea
Santa Monica, CA
Director of Engineering, Engineering Manager or Assistant Engineering Manager
Added 5 mins ago
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Wealth Manager - MBA Intern
Zuckerman Investment Group
Chicago, IL
- $10,000 to $15,000 USD / month
We are a results-driven firm with high achieving, motivated employees who value opportunities to take on complex problems, interesting projects, and share innovative ideas. We believe in…
Added 5 mins ago
Regional Manager, Sales & BD Radio Test Solutions
Astronics
Orlando, FL
The Regional Manager of Sales & Business Development (RTS) will make an immediate impact on the business by identifying new business opportunities and new customers. You will work…
Added 5 mins ago
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Sr. Account Manager
Centerfield
Los Angeles, CA
- $75,000 to $95,000 USD / year
The Senior Account Manager, Client Success independently owns and grows a portfolio of client partnerships across varying sizes and levels of complexity within Centerfield’s Home Services…
Added 5 mins ago
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Sales Account Manager (New England North)
FULGENT THERAPEUTICS LLC
Remote, United States
- $90,000 to $110,000 USD / year
The primary accountability for the sales function and for the Sales Account Manager individually is to drive profitable growth within their assigned geography in a manner consistent to…
Added 5 mins ago
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COPY - Controls Engineer
Insight Global
Rochester Hills, MI
- From $53 USD / hour
Strong Rockwell PLC/controls experience, as the manager indicated these projects will primarily use Rockwell controls
Added 6 mins ago
EVS-FT (7035)
Fort Sill Apache Companies
Lawton, OK
Promote excellent guest service, understanding and complying with the Eye Hi Goodbye program
Added 6 mins ago
Clinical Services Manager- DMC-ODS
California Mental Health Services Authority
Remote, United States
The Clinical Services Manager provides clinical leadership and serves as the designated Compliance Officer for CalMHSA’s multi-county Drug Medi-Cal Organized Delivery System (DMC-ODS)…
Added 6 mins ago
Life Sciences Finance Reinvention Partner - Sr. Manager
Accenture LLP Company
NY
…Distribution industries - CFOs, Finance VPs, and Transformational program sponsors. You excel at solving complex CFO problems by aligning financial strategies with overall business goals.…
Added 7 mins ago
Surgical Tech IV
Tenet Healthcare Corporation
Tucson, AZ
…and technical requirements of surgical intervention: highly complex surgical cases/specialty resources. Acts as a resource person regarding instrumentation requirements, availability, and…
Added 8 mins ago
Supplier Enablement Relationship Manager
U.S. Bank National Association
Minneapolis, MN
Communication: Strong verbal, written, and interpersonal communication skills. Ability to articulate complex ideas simply and persuasively to a wide audience.
Added 8 mins ago
Computer Systems Validation (CSV) Engineer
Watchmaker Genomics
Boulder, CO
Partner with IT Directors (and future CSV Manager and Principal CSV Engineer) to align local execution with the validation framework and programme priorities.
Added 8 mins ago
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Contratcs Manager
Edgesource Corporation
Alexandria, VA
- $140,000 to $150,000 USD / year
- Partner with Program Management, Business Development, Finance, Security, and Legal to solve complex problems.

Baker Group

Critical Environments Program Manager

Ankeny, IA, United States

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Job details

Posting language: English

Original job description

PURPOSE The Critical Environments Program Manager leads customer-facing programs that protect the availability, safety, and performance of mission-critical facilities across multiple sites. This role partners with customers and internal teams to plan and execute preventative and corrective maintenance, projects, incident response, operational governance, and budget planning while strengthening relationships that support customer retention, new business growth, and team expansion.

This is a customer-facing, multi-site leadership role supporting high-reliability and mission-critical environments. The position requires close coordination with customers, facility leaders, finance partners, technical specialists, and executive stakeholders, with travel to customers and operating sites required approximately 20% of the time. Success depends on maintaining operational discipline, protecting uptime, responding decisively to incidents, and balancing near-term reliability needs with long-term maintenance and capital plans.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The following duties are typical for this job. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

Team Leadership and Development:

Mentor and scale a high-performing team that supports customer operations.
Reinforce a safety-first culture, disciplined execution, and strong knowledge-management practices.

Customer Partnership and Program Management:

Build trusted relationships with existing customers and proactively develop partnerships that attract and secure new clients.
Develop and manage programs that sustain a consistent preventative and corrective maintenance cadence for mission-critical infrastructure across multiple sites.
Provide oversight tailored to customer operating environments, including data centers, hospitals, pharmaceutical facilities, and other high-reliability settings.
Ensure maintenance, projects, and uptime commitments are planned and executed in accordance with service-level agreements (SLAs) and key performance indicators (KPIs).

Mission-Critical Infrastructure Oversight:

Partner with customers to plan and execute preventative and corrective maintenance and projects across multiple facilities.
Coordinate maintenance schedules, standard operating procedures, and escalation processes to maximize uptime and operational continuity.
Direct the operational cadence for mechanical and electrical systems; electrical power monitoring systems (EPMS); building automation and management systems (BAS/BMS); life-safety systems; power distribution; uninterruptible power supplies (UPS); generators; specialized cooling, including computer room air handlers (CRAHs), chillers, and coolant distribution units (CDUs); security; and very early smoke detection apparatus (VESDA).

Incident Leadership and Risk Management:

Serve as the primary escalation point for facility emergencies in collaboration with customers and internal stakeholders.
Coordinate rapid triage, incident communications, and root cause analysis (RCA) to prevent recurrence.
Help teams anticipate operational risk and identify single points of failure (SPOFs) before they affect availability.

Strategic Planning, Financial Management, and Governance:

Lead short- and long-term budget planning for preventative and corrective maintenance, near-term operational needs, and future capital improvements.
Partner with finance and facility leaders to forecast spending, track performance, and adjust plans as risks and priorities change.
Align annual and multi-year budgets with maintenance, upgrade, and replacement schedules and applicable regulatory requirements.
Evaluate cost renegotiations, support contract negotiations, and assess return on investment (ROI) to maximize value while protecting uptime.
Provide executive leadership with regular reporting and recommendations on operating expenditure, capital planning, and budget variances.
Guide teams in developing the Master Scope of Work (MSOW), Method of Procedure (MOP), and Job Hazard Analysis (JHA) to promote safety and effective project execution in high-risk environments.

MINIMUM EDUCATION & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

Minimum of five (5) years of experience in mission-critical operations, such as data centers, hospitals, pharmaceutical facilities, or nuclear environments.
Minimum of three (3) years of experience leading and developing technical or operations teams, including direct people leadership responsibility.
Bachelor’s degree in mechanical engineering, electrical engineering, facilities management, or a related technical field preferred.
Deep knowledge of infrastructure redundancy concepts, including N+1 and 2N configurations.
Strong working knowledge of building management systems (BMS), data center infrastructure management (DCIM), and electrical and mechanical distribution systems.

Preferred Certifications

Data center certifications such as Certified Data Centre Professional (CDCP) or Certified Data Centre Specialist (CDCS), or equivalent mission-critical facilities credentials.

MENTAL AND PHYSICAL COMPETENCIES REQUIRED TO PERFORM ESSENTAL FUNCTIONS

Operational vigilance: Anticipates risk, identifies SPOFs, and drives preventive action before issues affect availability.
Regulatory knowledge: Familiarity with EPA environmental permitting requirements and applicable local building, electrical, and mechanical codes.
Stakeholder management: Translates complex technical risks into clear business terms for customers’ executive leadership and for clinical and IT stakeholders.
Executive communication: Presents concise reporting, recommendations, and trade-offs related to operations, capital planning, budgets, and uptime.
Collaborative leadership: Aligns customers, facility teams, finance partners, and technical specialists around safe, reliable, and measurable outcomes.

ENVIRONMENTAL ADAPTABILITY

Prolonged periods of sitting at a desk working on a computer
Must be able to lift 10 pounds occasionally
Significant field and client interactions on construction job sites, which may require prolonged periods of standing, walking and/or climbing stairs and exposure to a variety of temperate and weather conditions.
This position requires travel approximately 20% of the time.

EQUIPMENT/TOOLS

Laptop Computer

Baker Group is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Baker Group will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Employer.

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