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Branch Manager
Heights Finance Corporation
Madison, TN
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to…
Added 1 min ago
Senior Manager, Technical Accounting & Financial Reporting
Superluminal Medicines, Inc.
Boston, MA
The Senior Manager, Technical Accounting & External Financial Reporting will be key in preparing evaluations and documentation for complex accounting matters, executing external financial…
Added 1 min ago
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LEASING CONSULTANT - Borda/Venson
Royal American Management
Memphis, TN
- $20 USD / hour
Under the direct supervision of the Community Manager and/or Assistant Manager, Leasing Consultant will assist in the development and implementation of advertising and special promotions.…
Added 1 min ago
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ASSISTANT COMMUNITY MANAGER - Borda/Venson
Royal American Management
Memphis, TN
- $22 to $23 USD / hour
Assist Community Manager in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident…
Added 2 mins ago
Field Operations Manager
Rebel Convenience Stores
Henderson, NV
The Field Operations Manager (FOM) provides operational leadership, field support, and management coverage across Rebel's Nevada retail locations.
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Operations Manager
PDS Health
Colorado Springs, CO
- $30.75 to $40.5 USD / hour
The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The…
Added 2 mins ago
Senior Program Manager, Commercial Systems (Fixed Term)
ŌURA
Remote, United States
We are looking for a Senior Program Manager, Commercial Systems (Contract) to provide interim leadership of Commercial Systems within Commercial Operations during a period of transition. In…
Added 2 mins ago
Program Development Manager
Authentic
NY · Dayton, OH
The Program Development Manager leads the Dayton team that builds Authentic's insurance programs. The team turns approved rates, rules and forms into live configuration in Authentic's…
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Corporate Safety Manager (Copy)
We Are Overwatch
United States
Overwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the
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Startup & Operations Coordinator
Bechtel
Reston, VA
- $140,800 to $203,700 USD / year
The Startup and Operations Coordinator will provide planning coordination and execution support for commissioning, startup, and turnover (CSU) activities in accordance with project…
Added 2 mins ago
Revenue Cycle Manager
WAYNE MEMORIAL COMMUNITY HEALTH CENTERS
Honesdale, PA
The Manager partners closely with Finance, Clinical Operations, Contracting, and Quality teams to align revenue cycle performance with value-based care objectives, regulatory requirements,…
Added 2 mins ago
Preconstruction Manager
Barry-Wehmiller
Atlanta, GA
The Preconstruction Manager position applies the principles of construction management to develop and maintain an effective preconstruction program to produce conceptual and preliminary…
Added 3 mins ago
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Construction Project Manager
TEKsystems
Louisville, KY
- $90,000 to $120,000 USD / year
DescriptionWe are seeking a highly motivated Design Build Manager (DBM) to lead industrial construction projects from concept through completion. This role functions similarly to a…
Added 3 mins ago
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Scheduler
TEKsystems
Saline, MI
- $50 to $100 USD / hour
subject to specific elections, plan, or program terms. If eligible, the benefits
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Eligibility Specialist - $19-$21/hr
TEKsystems
Richmond, VA
- $19 USD / hour
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks…
Added 3 mins ago
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Project Manager
TEKsystems
Saline, MI
- $50 to $100 USD / hour
We are seeking an experienced Assistant Project Manager (APM) to support the successful delivery of a large-scale hyperscale data center development. This role offers the opportunity to…
Added 3 mins ago
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Business Analyst/Project Manager (Google -> M365 Migration)
TEKsystems
New York, NY
- $80 to $90 USD / hour
…assist with there migration from Google Workspace to M365 Office program of work. They are finding that they have a growing list of activities and outcomes to deliver that the existing team…
Added 3 mins ago
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Inventory Coordinator - Manufacturing
Curaleaf
Litchfield, IL
- $19.25 USD / hour
…quality, and audits. This role will work with the Compliance Manager and Cultivation team to ensure that we are proactive in addressing potential issues, maintaining compliance throughout…
Added 3 mins ago
Security Manager, US & Canada
Lincoln Electric
Cleveland, OH
Develops, leads, and continuously enhances the organization's enterprise security program across 20+ locations throughout the United States and Canada. Responsible for protecting employees,…
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Senior Manager, Global Payroll
Crunchyroll, LLC
Los Angeles, CA
We are seeking an experienced and dynamic Senior Manager, Global Payroll to lead and manage our global payroll operations. The ideal candidate will possess strong expertise in payroll…
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Regional Business Services Officer
TX-HHSC-DSHS-DFPS
HARLINGEN, TX
Under the supervision of the Regional Business Services Manager, the Regional Business Services Officer coordinates and executes the administrative support services for all HHS agency…
Added 4 mins ago
Dialysis Clinical Manager Registered Nurse - RN
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Greenboro, NC
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 4 mins ago
Assistant Manager I
Family Dollar
Hamilton, NJ
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Assistant Manager II
Family Dollar
Seneca, SC
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
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Advanced Manufacturing Engineer
Actalent
Newton, NC
- $115,000 to $155,000 USD / year
…engineers and technicians within the manufacturing engineering and program launch organization. The Advanced Manufacturing Engineering Manager oversees key engineering projects, ensures…

Baker Group

Critical Environments Program Manager

Ankeny, IA, United States

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Job details

Posting language: English

Original job description

PURPOSE The Critical Environments Program Manager leads customer-facing programs that protect the availability, safety, and performance of mission-critical facilities across multiple sites. This role partners with customers and internal teams to plan and execute preventative and corrective maintenance, projects, incident response, operational governance, and budget planning while strengthening relationships that support customer retention, new business growth, and team expansion.

This is a customer-facing, multi-site leadership role supporting high-reliability and mission-critical environments. The position requires close coordination with customers, facility leaders, finance partners, technical specialists, and executive stakeholders, with travel to customers and operating sites required approximately 20% of the time. Success depends on maintaining operational discipline, protecting uptime, responding decisively to incidents, and balancing near-term reliability needs with long-term maintenance and capital plans.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The following duties are typical for this job. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

Team Leadership and Development:

Mentor and scale a high-performing team that supports customer operations.
Reinforce a safety-first culture, disciplined execution, and strong knowledge-management practices.

Customer Partnership and Program Management:

Build trusted relationships with existing customers and proactively develop partnerships that attract and secure new clients.
Develop and manage programs that sustain a consistent preventative and corrective maintenance cadence for mission-critical infrastructure across multiple sites.
Provide oversight tailored to customer operating environments, including data centers, hospitals, pharmaceutical facilities, and other high-reliability settings.
Ensure maintenance, projects, and uptime commitments are planned and executed in accordance with service-level agreements (SLAs) and key performance indicators (KPIs).

Mission-Critical Infrastructure Oversight:

Partner with customers to plan and execute preventative and corrective maintenance and projects across multiple facilities.
Coordinate maintenance schedules, standard operating procedures, and escalation processes to maximize uptime and operational continuity.
Direct the operational cadence for mechanical and electrical systems; electrical power monitoring systems (EPMS); building automation and management systems (BAS/BMS); life-safety systems; power distribution; uninterruptible power supplies (UPS); generators; specialized cooling, including computer room air handlers (CRAHs), chillers, and coolant distribution units (CDUs); security; and very early smoke detection apparatus (VESDA).

Incident Leadership and Risk Management:

Serve as the primary escalation point for facility emergencies in collaboration with customers and internal stakeholders.
Coordinate rapid triage, incident communications, and root cause analysis (RCA) to prevent recurrence.
Help teams anticipate operational risk and identify single points of failure (SPOFs) before they affect availability.

Strategic Planning, Financial Management, and Governance:

Lead short- and long-term budget planning for preventative and corrective maintenance, near-term operational needs, and future capital improvements.
Partner with finance and facility leaders to forecast spending, track performance, and adjust plans as risks and priorities change.
Align annual and multi-year budgets with maintenance, upgrade, and replacement schedules and applicable regulatory requirements.
Evaluate cost renegotiations, support contract negotiations, and assess return on investment (ROI) to maximize value while protecting uptime.
Provide executive leadership with regular reporting and recommendations on operating expenditure, capital planning, and budget variances.
Guide teams in developing the Master Scope of Work (MSOW), Method of Procedure (MOP), and Job Hazard Analysis (JHA) to promote safety and effective project execution in high-risk environments.

MINIMUM EDUCATION & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

Minimum of five (5) years of experience in mission-critical operations, such as data centers, hospitals, pharmaceutical facilities, or nuclear environments.
Minimum of three (3) years of experience leading and developing technical or operations teams, including direct people leadership responsibility.
Bachelor’s degree in mechanical engineering, electrical engineering, facilities management, or a related technical field preferred.
Deep knowledge of infrastructure redundancy concepts, including N+1 and 2N configurations.
Strong working knowledge of building management systems (BMS), data center infrastructure management (DCIM), and electrical and mechanical distribution systems.

Preferred Certifications

Data center certifications such as Certified Data Centre Professional (CDCP) or Certified Data Centre Specialist (CDCS), or equivalent mission-critical facilities credentials.

MENTAL AND PHYSICAL COMPETENCIES REQUIRED TO PERFORM ESSENTAL FUNCTIONS

Operational vigilance: Anticipates risk, identifies SPOFs, and drives preventive action before issues affect availability.
Regulatory knowledge: Familiarity with EPA environmental permitting requirements and applicable local building, electrical, and mechanical codes.
Stakeholder management: Translates complex technical risks into clear business terms for customers’ executive leadership and for clinical and IT stakeholders.
Executive communication: Presents concise reporting, recommendations, and trade-offs related to operations, capital planning, budgets, and uptime.
Collaborative leadership: Aligns customers, facility teams, finance partners, and technical specialists around safe, reliable, and measurable outcomes.

ENVIRONMENTAL ADAPTABILITY

Prolonged periods of sitting at a desk working on a computer
Must be able to lift 10 pounds occasionally
Significant field and client interactions on construction job sites, which may require prolonged periods of standing, walking and/or climbing stairs and exposure to a variety of temperate and weather conditions.
This position requires travel approximately 20% of the time.

EQUIPMENT/TOOLS

Laptop Computer

Baker Group is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Baker Group will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Employer.

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