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Added 5 days ago
Program Engineer
Norplas Industries Inc.
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Support the program manager as required to ensure a successful launch of assigned programs through the APQP process:
Added 5 days ago
Director of Dining Services
Anne Arundel Operations LLC
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Develops and maintains a preventative maintenance program for dining services equipment with the assistance of the Maintenance Supervisor
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Engineering Manager - Protection & Controls
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The Protection & Controls Engineering Manager will provide technical leadership for protection and control engineering across EPC and private-client projects, including substations,…
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accurate, and delivered by people who know the trade. As our Training Manager,
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Territory Manager Market Support - Ogden, UT
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Territory Manager - Salt Lake City, UT
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Case Manager
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Indiana Treatment Centers is seeking a compassionate, organized, and resourceful Case Manager to join our multidisciplinary team in Morgantown, West Virginia. In this role, you’ll help…
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Digital Account Manager - NBCU Local
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- $70,000 to $75,000 USD / year
Coordinate with AEs on development of renewal strategies based on client/program insights
Added 5 days ago
Critical Environments Program Manager
Baker Group
Ankeny, IA
The Critical Environments Program Manager leads customer-facing programs that protect the availability, safety, and performance of mission-critical facilities across multiple sites. This…
Added 5 days ago
JU
$19-PRODUCTION-1ST SHIFT
JBS USA
Mason, OH
- From $19 USD / hour
and staying until work is complete, or until supervisor and/or manager
Added 5 days ago
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$20- 2ND SHIFT PRODUCTION
JBS USA
Mason, OH
- From $19 USD / hour
and staying until work is complete, or until supervisor and/or manager
Added 5 days ago
QA SUPERVISOR B-SHIFT
JBS USA
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Reports directly to the QA Technical Services Manager and has primary responsibility for the direction of the workforce to achieve all safety, food safety, and quality goals as set forth by…
Added 5 days ago
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2ND SHIFT-FORKLIFT DRIVER/WAREHOUSE TECH $21/HR.
JBS USA
Mason, OH
- From $20 USD / hour
Arriving at scheduled time, working where and as directed, and staying until work is done, or until supervisor and/or manager indicate work is done. Some overtime work may be scheduled and…
Added 5 days ago
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Executive Director, Global Medical Affairs
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Remote, United States
- $250,000 to $290,000 USD / year
This role combines strategic leadership with hands-on execution, driving the development and delivery of scalable, high-impact, and technology-enabled Medical Affairs solutions that address…
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Director, Talent Acquisition
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Continuously gather candidate and hiring manager feedback to identify gaps and drive experience improvements.
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Chiropractor: FT - Riverdale
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Opportunities for professional growth and development
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Property Manager I
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BRIGHAM CITY, UT
- $36,608 to $43,264 USD / year
…housing. We have been at it since 1995. We are hiring a Property Manager to lead St. Mark's Terrace, a senior community in Brigham City. St. Mark's Terrace, at 50 North 500 West, is 32…
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Claim Specialist, TPA Liability
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EXTON · HARTFORD · STAMFORD · CHICAGO · DALLAS
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Product Manager - Technical
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The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
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Sentinel - Staff Systems Engineer
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…This position is in Roy, Utah and will support the Sentinel program. Northrop Grumman supports the Air Force’s sustainment, development, production and deployment of hardware and system…
Added 5 days ago
General Manager
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…including sales, customer service, product quality, and staff development. Unlike most companies, we don't take a sink-or-swim approach to management - we have a multi week training program…
Added 5 days ago
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Office Specialist, Research & Global Health
BYU
PROVO, UT
- $23.25 to $30 USD / hour
…agreements, research activities, immersive experiences, and other program initiatives. - Help develop and improve administrative processes, office workflows, and operating procedures as the…
Added 5 days ago
Property Manager
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North Charleston, SC
The primary responsibility of the Property Manager, under the direct supervision of the Regional Manager, is the overall management of the apartment community. Areas of responsibility…
Added 5 days ago
Manager, Data Governance Access & Provisioning
CAMBIA HEALTH SOLUTIONS, INC.
SALT LAKE CITY, UT

Baker Group

Critical Environments Program Manager

Ankeny, IA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

PURPOSE The Critical Environments Program Manager leads customer-facing programs that protect the availability, safety, and performance of mission-critical facilities across multiple sites. This role partners with customers and internal teams to plan and execute preventative and corrective maintenance, projects, incident response, operational governance, and budget planning while strengthening relationships that support customer retention, new business growth, and team expansion.

This is a customer-facing, multi-site leadership role supporting high-reliability and mission-critical environments. The position requires close coordination with customers, facility leaders, finance partners, technical specialists, and executive stakeholders, with travel to customers and operating sites required approximately 20% of the time. Success depends on maintaining operational discipline, protecting uptime, responding decisively to incidents, and balancing near-term reliability needs with long-term maintenance and capital plans.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The following duties are typical for this job. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

Team Leadership and Development:

Mentor and scale a high-performing team that supports customer operations.
Reinforce a safety-first culture, disciplined execution, and strong knowledge-management practices.

Customer Partnership and Program Management:

Build trusted relationships with existing customers and proactively develop partnerships that attract and secure new clients.
Develop and manage programs that sustain a consistent preventative and corrective maintenance cadence for mission-critical infrastructure across multiple sites.
Provide oversight tailored to customer operating environments, including data centers, hospitals, pharmaceutical facilities, and other high-reliability settings.
Ensure maintenance, projects, and uptime commitments are planned and executed in accordance with service-level agreements (SLAs) and key performance indicators (KPIs).

Mission-Critical Infrastructure Oversight:

Partner with customers to plan and execute preventative and corrective maintenance and projects across multiple facilities.
Coordinate maintenance schedules, standard operating procedures, and escalation processes to maximize uptime and operational continuity.
Direct the operational cadence for mechanical and electrical systems; electrical power monitoring systems (EPMS); building automation and management systems (BAS/BMS); life-safety systems; power distribution; uninterruptible power supplies (UPS); generators; specialized cooling, including computer room air handlers (CRAHs), chillers, and coolant distribution units (CDUs); security; and very early smoke detection apparatus (VESDA).

Incident Leadership and Risk Management:

Serve as the primary escalation point for facility emergencies in collaboration with customers and internal stakeholders.
Coordinate rapid triage, incident communications, and root cause analysis (RCA) to prevent recurrence.
Help teams anticipate operational risk and identify single points of failure (SPOFs) before they affect availability.

Strategic Planning, Financial Management, and Governance:

Lead short- and long-term budget planning for preventative and corrective maintenance, near-term operational needs, and future capital improvements.
Partner with finance and facility leaders to forecast spending, track performance, and adjust plans as risks and priorities change.
Align annual and multi-year budgets with maintenance, upgrade, and replacement schedules and applicable regulatory requirements.
Evaluate cost renegotiations, support contract negotiations, and assess return on investment (ROI) to maximize value while protecting uptime.
Provide executive leadership with regular reporting and recommendations on operating expenditure, capital planning, and budget variances.
Guide teams in developing the Master Scope of Work (MSOW), Method of Procedure (MOP), and Job Hazard Analysis (JHA) to promote safety and effective project execution in high-risk environments.

MINIMUM EDUCATION & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

Minimum of five (5) years of experience in mission-critical operations, such as data centers, hospitals, pharmaceutical facilities, or nuclear environments.
Minimum of three (3) years of experience leading and developing technical or operations teams, including direct people leadership responsibility.
Bachelor’s degree in mechanical engineering, electrical engineering, facilities management, or a related technical field preferred.
Deep knowledge of infrastructure redundancy concepts, including N+1 and 2N configurations.
Strong working knowledge of building management systems (BMS), data center infrastructure management (DCIM), and electrical and mechanical distribution systems.

Preferred Certifications

Data center certifications such as Certified Data Centre Professional (CDCP) or Certified Data Centre Specialist (CDCS), or equivalent mission-critical facilities credentials.

MENTAL AND PHYSICAL COMPETENCIES REQUIRED TO PERFORM ESSENTAL FUNCTIONS

Operational vigilance: Anticipates risk, identifies SPOFs, and drives preventive action before issues affect availability.
Regulatory knowledge: Familiarity with EPA environmental permitting requirements and applicable local building, electrical, and mechanical codes.
Stakeholder management: Translates complex technical risks into clear business terms for customers’ executive leadership and for clinical and IT stakeholders.
Executive communication: Presents concise reporting, recommendations, and trade-offs related to operations, capital planning, budgets, and uptime.
Collaborative leadership: Aligns customers, facility teams, finance partners, and technical specialists around safe, reliable, and measurable outcomes.

ENVIRONMENTAL ADAPTABILITY

Prolonged periods of sitting at a desk working on a computer
Must be able to lift 10 pounds occasionally
Significant field and client interactions on construction job sites, which may require prolonged periods of standing, walking and/or climbing stairs and exposure to a variety of temperate and weather conditions.
This position requires travel approximately 20% of the time.

EQUIPMENT/TOOLS

Laptop Computer

Baker Group is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Baker Group will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Employer.

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More about this job

Skills

Incident response
Team leadership
Program management
Building automation
Root cause analysis
Budget management
Reporting
Leadership
Mechanical engineering
Electrical engineering
Stakeholder management
Communication skills
Adaptability

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