Marketing Communications Manager

Req ID: 8683

Travel: Up to 25%

Number of Openings: 1

Achieve more in your career with the nation’s leading specialty concrete contractor. At Baker Construction, you’ll be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth. In this role, you’ll be integral to building the future of our country and our company. You’ll collaborate across diverse teams, have a hand in significant projects, and dive headfirst into complex challenges with the best in the industry. If you are driven to do more and have the grit to follow through, you’ll have everything you need to define your career on your terms.

Make a meaningful impact with a team that values ambition and rewards initiative. Apply today and be more with Baker.

Summary

The Marketing Communications Manager keeps Baker co-workers informed, connected, and engaged across its businesses and locations. Reporting to the Chief Marketing Officer, this role combines strategic planning with hands-on writing, editing, and execution as part of a two-person internal communications team. S/he leads Baker’s storytelling initiative, sharing co-worker and team experiences that preserve its culture and connect company values and direction to everyday work. This role partners with enterprise functions and local operating groups to deliver clear communications, strengthen recognition, and implement effective internal communications plans. This position can be based from a regional office, hybrid or remote.

Roles and Responsibilities

The Marketing Communications Manager will perform the following duties in a safe, productive, and effective manner:

• Develops and executes internal communications plans aligned with Baker’s business priorities, culture and co-worker needs
• Partners with leaders and functional teams to clarify the purpose, audience, timing, channels and desired outcomes of communications
• Writes and edits leadership messages, announcements, articles, talking points, FAQs and other internal communications in a clear, consistent Baker voice
• Translates complex or sensitive information into practical messages that explain what co-workers need to know, why it matters and what action is needed
• Supports communications for organizational changes, business transitions, benefits, talent initiatives and other enterprise priorities, coordinating factual review and approvals with the appropriate owners
• Owns and advances Baker’s storytelling initiative, establishing a repeatable approach to finding, capturing, preserving and sharing stories across the organization
• Interviews co-workers and leaders to uncover stories about teamwork, project accomplishments, career growth and the behaviors that reflect Baker’s culture
• Plans and coordinates written and video stories, including service award interviews, partnering with creative resources and videographers as needed
• Builds an organized collection of stories and supporting materials for use in internal channels, leadership communications, onboarding and company meetings
• Helps local operating groups identify internal communications needs and develop focused strategies and plans with clear responsibilities, timelines and measures of success
• Assists with plan execution, including local announcements, leader messages, recognition, team updates and communications supporting operating priorities
• Helps leaders recognize co-worker and team accomplishments consistently and meaningfully, reflecting both local needs and Baker’s culture
• Builds relationships with local contacts to gather stories, surface questions and improve the flow of information between operating groups and the enterprise
• Adapts messages and delivery methods for office and field co-workers, including those with limited access to email or digital channels
• Coordinates with the other internal communications team member and broader Marketing team to prioritize work and secure design, video or other production support
• Gathers co-worker and leader feedback, review available channel data and recommend improvements to message clarity, reach and usefulness

Requirements

• Bachelor’s degree in communications, journalism, public relations or a related field, or equivalent relevant experience
• Eight or more years of progressive experience in internal communications, with demonstrated responsibility for planning and executing communications initiatives
• Most possess excellent writing, editing and interviewing skills, with work samples demonstrating clear communication and compelling storytelling
• Most possess strong project management skills and the ability to manage competing priorities, coordinate approvals and deliver work with limited oversight
• Experience advising senior leaders and partnering across functions to communicate business priorities, organizational changes and co-worker information
• Experience in a business-to-business organization, particularly construction, engineering, manufacturing or another technical industry

The following competencies are needed to successfully perform this job:

• Ability to anticipate audience questions, simplify complex information and exercise sound judgment with sensitive or confidential matters
• Ability to take a hands-on approach and collaborate effectively within a small team
• Ability to reach a geographically dispersed workforce that includes both office and field co-workers
• Ability to develop culture and recognition communications and support local leaders across multiple businesses or locations

At Baker Construction, we welcome those who are driven to make things happen. Your tenacity will be rewarded with great pay, excellent benefits, and opportunities to make your mark. This is an opportunity to own your future while working alongside co-workers who are united in our purpose to build better structures and better lives. Go further with an industry leader that puts people first, honors its word, and has the grit to achieve greatness.

Baker is an EOE Disability/Veterans Employer.

Applicants with physical and/or mental disabilities who require a reasonable accommodation for any or part of the application process may make their requests known by emailing hrtech@sharedservices.cc or calling 1-513-539-4000 and asking for HR.