The Digital Innovation and AI Developer is responsible for designing, developing, managing, and supporting technology-enabled solutions that improve the delivery of legal services and the efficiency of internal Firm operations. As a member of the Digital Innovation and Data Services team, this position works closely with attorneys, clients, business professionals, Information Services, data teams, vendors, and other stakeholders to translate legal and business needs into practical digital tools, workflows, dashboards, automation solutions, and AI-enabled applications. The position requires hands-on technical capability, project management skills, strong communication skills, and sound judgment regarding confidentiality, data protection, responsible AI use, and the operational needs of a law firm environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Digital Solution Design and Delivery
- Work with clients, attorneys, practice groups, administrative departments, and Firm leadership to identify legal service delivery and business operations needs that may be addressed through technology, automation, data, or process improvement.
- Lead requirements gathering, workflow mapping, solution design, testing, documentation, launch planning, and post-launch improvement for digital innovation projects.
- Design, build, and coordinate delivery of digital tools using approved Firm technologies, including Microsoft 365, Power Platform, SharePoint Online, AI-enabled tools, dashboards, workflow automation, and related platforms.
- Develop scalable and maintainable solutions that align with Firm standards for security, confidentiality, information governance, usability, and support.
- AI, Automation, and Low-Code Development
- Design, develop, test, deploy, and maintain automated workflows using Microsoft Power Automate and related workflow tools.
- Build and support business applications using Microsoft Power Apps and other approved low-code or no-code development platforms.
- Develop dashboards, reports, and data visualizations using Microsoft Power BI and other approved analytics tools.
- Develop, configure, evaluate, and support AI agents and AI-enabled workflows using Microsoft Copilot Studio, Azure AI Foundry, and other approved Firm platforms.
- Identify opportunities to automate repetitive legal or administrative tasks while preserving appropriate human review, attorney judgment, and escalation where required.
- Data and Integration Support
- Support data intake, transformation, reporting, and integration efforts in coordination with Information Services, data teams, vendors, and other technical resources.
- Collaborate with Enterprise Business Solutions and Software Development teams to support API-enabled integrations and related technical documentation in compliance with Firm governance, security, privacy, and information management requirements.
- Coordinate across Information Services, information security, records, privacy, and other governance stakeholders to support appropriate review, approval, deployment, and support of digital solutions.
- Project Management and Innovation Portfolio Support
- Manage multiple digital innovation projects from intake and prioritization through design, development, testing, launch, adoption, and ongoing improvement.
- Assist with prioritizing projects based on business value, effort, risk, stakeholder readiness, resource requirements, and strategic alignment.
- Track project status, risks, dependencies, decisions, adoption metrics, and outcomes, and communicate updates to stakeholders and leadership.
- Use agile, iterative, or other appropriate delivery methods to support timely delivery of solutions that meet legal and business objectives.
- Stakeholder Engagement, Training, and Adoption
- Build effective working relationships with attorneys, practice group leaders, business professionals, clients where appropriate, and administrative departments to identify needs and support adoption of digital tools.
- Prepare and deliver demonstrations, training materials, user guides, process documentation, and other adoption resources for new and existing solutions.
- Maintain feedback loops with end users to improve solution quality, usability, adoption, and supportability.
- Communicate technical concepts in practical, accessible terms for legal and business audiences.
- Technology Evaluation and Responsible Innovation
- Monitor developments in AI, automation, data analytics, legal technology, and professional services innovation, and assess their relevance to Firm priorities.
- Contribute to the evaluation of new tools, platforms, vendors, and use cases, including business case development, pilot design, testing, adoption planning, and risk assessment.
- Exercise sound judgment in handling confidential, privileged, personal, and client information, and ensure that proposed solutions are designed and used consistent with Firm policies, information governance standards, and responsible AI practices.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE:
- Bachelor’s Degree and 5-7 years of experience years; equivalent combination of education, training and experience may substitute for education requirement.
- Professional services experience highly desirable.
TECHNICAL SKILLS:
- Demonstrated proficiency with Microsoft 365, including Word, Outlook, Excel, PowerPoint, Teams, SharePoint Online, OneDrive, and related collaboration tools.
- Hands-on experience with Microsoft Power Platform, including Power Automate, Power Apps, and Power BI.
- Experience developing, configuring, testing, and supporting AI-enabled tools, agents, or workflows using Microsoft Copilot Studio, Azure AI Foundry, or comparable platforms.
- Experience developing and maintaining SharePoint Online modern sites, lists, libraries, pages, collaboration resources, and workflow-enabled knowledge management solutions.
- Working knowledge of RESTful APIs, Swagger/OpenAPI specifications, data integrations, and related technical documentation.
- Ability to document technical solutions, business requirements, process workflows, testing plans, user guides, and support procedures.
- Ability to learn, evaluate, and apply new software applications and emerging technologies in a practical business environment.
- Experience with Git, Azure DevOps, backlog management, version control, or similar development and delivery tools is desirable.
- Familiarity with legal technology platforms, document automation, matter management, knowledge management, contract lifecycle management, legal research, or legal operations tools is desirable.
- Experience with visual collaboration, diagramming, workflow mapping, and design tools such as Lucid, Miro, Visio, or comparable platforms is desirable.
LANGUAGE SKILLS:
- Ability to effectively communicate technical concepts with an audience.
- Ability to interact effectively with attorneys and other key personnel; to manage and exceed expectations; and to exhibit a high degree of responsiveness, diplomacy and professionalism in these interactions.
- Ability to effectively present information in both written and oral formats and respond to questions from all levels of professional and support staff and clients. Ability to effectively present information to top firm management.
- Ability to write business correspondence, procedure manuals, reports, speeches and articles for publication that conforms to prescribed style and format.
MATHEMATICAL SKILLS:
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- General knowledge of accounting principles and audition and internal control concepts.
REASONING ABILITY:
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.
- Exhibit independent thinking and decision making.
- Ability to interpret an extensive variety of instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Ability to think strategically, develop tactics and execute pragmatically.
OTHER SKILLS and ABILITIES:
- Demonstrated ability to multi-task and be detail-oriented with strong organizational skills.
- Strong analytical and communication skills both oral and written.
- Excellent organizational and planning skills with ability to prioritize multiple tasks and projects to meet deadlines.
- Outstanding creativity; flexibility and persistence; motivation and energy with the ability to work with little supervision and collaborate with other members of the team.
- Ability to work overtime when needed. Work occasionally requires more than 40 hours per week to perform the essential duties of the position.
- Ability to demonstrate impeccable integrity in personal and fiduciary matters.
- A tolerance for uncertainty and an ability to prioritize and complete simultaneous projects with minimal supervision.
- Strong project management skills. Project and team management experience with attention to detail and a willingness to “roll up sleeves” and operate at whatever level is needed to accomplish tasks.
- Ability to coordinate the activities of department resources.
- Thorough understanding of technologies that can be applied to law firm operations, legal service delivery, workflow automation, data analytics, collaboration, knowledge management, and client service.
- Demonstrated ability to employ software at the power-user competence level.
- Ability to work in a fast-paced environment with strict deadlines.
- Ability to exercise discretion with confidential and sensitive information.
- Must be able to perform essential duties of the position with time constraints and interruptions.
- A strong client service approach and team orientation.
- Demonstrate good judgment, tact, and flexibility under pressure in a mixed-matrix environment with many stakeholders and potentially competing priorities.
- Familiarity with legal workflows, law firm operations, practice group needs, client service models, and the business of law.
- Ability to exercise practical judgment when evaluating AI, automation, data, and digital workflow use cases, including when to escalate confidentiality, privacy, security, ethics, or governance considerations for review.
PHYSICAL DEMANDS: The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, documents, books, pen/pencil, paper, controls and manipulate a keyboard, and input data into a PC; and talk or hear. The employee is frequently required to walk.
- The employee is occasionally required to use hands to prepare correspondence and reports on a personal computer.
- The employee is occasionally required to stand and reach with hands and arms. And stoop, kneel, bend, crouch or crawl.
- Ability to operate a variety of standard office equipment including a computer, copy and facsimile machines.
- The employee must occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate.
How to Apply:
Interested individuals should apply directly via our job posting.
About Us:
BakerHostetler is recognized as one of the leading law firms in the country. With more than 1,000 attorneys located in 18 offices from coast to coast, BakerHostetler is a great place to work for those who seek professional and personal growth in a collaborative environment. We deliver the highest quality counsel to our clients, who include many of the nation’s largest and most well-known companies. BakerHostetler’s values have remained unchanged since our founding more than 100 years ago: dedication to the law, commitment to the highest standard of client service, continuous development of our people and active participation in the communities in which we work and live.
BakerHostetler offers a comprehensive and competitive benefit program. Specific information is provided during the interview process.
- Competitive Salaries
- Performance Bonus Program
- Generous Time Off
- Generous Retirement Program including 401(k) Plan
- Group Health, Dental and Vision Insurance
- BHealthy Wellness Program
- Life Insurance
- Voluntary Accident Insurance – Self and Family
- Short and Long-Term Disability
- Pre-Tax Benefit Programs
Please visit www.bakerlaw.com for more information about our Firm.
Baker & Hostetler LLP is an Equal Opportunity Employer.
The expected annual salary for this position ranges from the below. The salary offered will be determined by a wide range of factors including but not limited to experience level, education/training, and relevant skills.
Ohio, Florida - $140,000-155,000/year
Georgia, Texas, Colorado, California, Pennsylvania, Illinois, Washington D.C., Washington- $155,000-170,000/year
