Supervisor/ Team Lead

Supervisor / Team Lead -- Mississippi Coastal Area

Summary The PCA Supervisor provides leadership and oversight to Personal Care Attendants, ensuring highâ??quality client care, compliance with agency standards, and effective team coordination.

Key Responsibilities

• Train, orient, and support new and existing PCAs
• Monitor caregiver performance and provide ongoing supervision
• Document client information and report condition changes to the RN Case Manager or upper management
• Ensure PCAs follow all agency policies and procedures
• Communicate and implement client care plans with caregivers
• Coordinate schedules and maintain adequate client coverage
• Fill in for staff when needed to maintain uninterrupted care
• Assist management with recruiting and welcoming new clients
• Make decisions based on established agency policies
• Ensure proper completion of Welcome Pack materials