Jobs in the United States

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Added 1 min ago
Process Control Engineer
Manpower Engineering
Pasadena, TX
Develops and provides subject matter expertise in the effective use of batch controls and batch manager.
Added 1 min ago
ME
Construction Safety Manager 4
Manpower Engineering
Jessup, MD
- $77 to $82 USD / hour
Our client is seeking a Construction Safety Manager 4 to join their team. As a Construction Safety Manager 4, you will be part of the Construction Management team supporting facility and…
Added 2 mins ago
IC
Project Scheduler
Intel Corporation
OR
- $99,550 to $197,960 USD / year
As a Project Schedule Manager your responsibilities will include but are not limited to:
Added 3 mins ago
General Manager - Niles Area
The Pivot Group Network
Niles · Niles, MI
Are you a forward-thinking professional with a passion for excelling as a general manager? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is committed to…
Added 3 mins ago
Quality Manager - Menominee Area
The Pivot Group Network
Menominee · Menominee, MI
This posting covers Quality Manager opportunities with manufacturers based in and around Menominee in Menominee County, within about 45 minutes of the city.
Added 3 mins ago
Quality Manager - Jackson Area
The Pivot Group Network
Jackson · Jackson, MI
This posting covers Quality Manager opportunities with manufacturers based in and around Jackson in Jackson County, within about 45 minutes of the city, including Albion, Parma, Spring…
Added 3 mins ago
Sr Project Manager
DPR GP
Silicon Valley, CA · San Francisco, CA
Bachelor’s degree in construction management, engineering, architecture, or a related field, or equivalent experience required.
Added 3 mins ago
Project Manager
DPR GP
San Francisco, CA
Bachelor's degree in construction management, engineering, architecture, a related field, or equivalent experience required.
Added 3 mins ago
EHS Manager - Grayling Area
The Pivot Group Network
Grayling · Grayling, MI
This posting covers EHS Manager opportunities with manufacturers based in and around Grayling in Crawford County, within about 45 minutes of the city, including Gaylord, Mancelona, Houghton…
Added 3 mins ago
Maintenance Manager - Iron River Area
The Pivot Group Network
Iron River · Iron River, MI
Facilities Maintenance Manager, Plant Maintenance Manager, Maintenance Supervisor, Reliability Manager, Maintenance and Engineering Manager, Industrial Maintenance Superintendent, Equipment…
Added 3 mins ago
Continuous Improvement Manager - Croswell Area
The Pivot Group Network
Croswell · Croswell, MI
Continuous Improvement Manager | Croswell, MI
Added 3 mins ago
Operations Manager - Dearborn Area
The Pivot Group Network
Dearborn · Dearborn, MI
This posting covers Operations Manager opportunities with manufacturers based in and around Dearborn in Wayne County, within about 30 minutes of the city, including Taylor, Romulus, Allen…
Added 3 mins ago
IG
Proposal Manager
Insight Global
Vancouver, WA
- $95,000 to $129,000 USD / year
· Bachelor’s degree in business, Communications, Engineering, Construction Management, or a related field;
Added 4 mins ago
W&
Remediation Senior Project Manager
Woodard & Curran
CT
- $150,000 to $175,000 USD / year
Woodard & Curran is an employee-owned engineering, science, and operations firm dedicated to clean water, a safe environment, healthy communities, and happy people. We foster an inclusive,…
Added 5 mins ago
Safety Coordinator
White River Marine Group LLC
Lebanon, MO
Facilitates injury reporting process when EHS Manager is unable to facilitate
Added 5 mins ago
General Manager - Croswell Area
The Pivot Group Network
Croswell · Croswell, MI
Are you ready to take on a challenging and rewarding opportunity in general manager? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is committed to building…
Added 5 mins ago
Operations Manager - Ann Arbor Area
The Pivot Group Network
Ann Arbor · Ann Arbor, MI
This posting covers Operations Manager opportunities with manufacturers based in and around Ann Arbor in Washtenaw County, within about 30 minutes of the city, including Whitmore Lake,…
Added 5 mins ago
Continuous Improvement Manager - Shelby Township Area
The Pivot Group Network
Shelby Township · Shelby Township, MI
Continuous Improvement Manager | Shelby Township, MI
Added 5 mins ago
Value Stream Manager - Adrian Area
The Pivot Group Network
Adrian · Adrian, MI
Are you a seasoned professional with a passion for excelling as a value stream manager? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is committed to fostering…
Added 5 mins ago
Operations Manager - Jackson Area
The Pivot Group Network
Jackson · Jackson, MI
This posting covers Operations Manager opportunities with manufacturers based in and around Jackson in Jackson County, within about 45 minutes of the city, including Albion, Parma, Spring…
Added 5 mins ago
General Manager - Alpena Area
The Pivot Group Network
Alpena · Alpena, MI
Are you a detail-oriented professional with a passion for excelling as a general manager? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is dedicated to…
Added 6 mins ago
Construction Manager - Federal Sector - Remote with Travel
Procon Consulting
Remote, United States
Bachelor's degree in construction management, architecture, engineering, or a related field.
Added 6 mins ago
Associate Business Development Alliances Manager
ExtraHop
Remote, United States
We are looking for an Associate Business Development Alliances Manager to run the day-to-day operations behind ExtraHop’s co-sell, marketplace, referral, and partner activation programs…
Added 7 mins ago
Supply Base Manager
VAST Data
New York, NY
VAST Data is looking for a Supply Base Manager to join our growing team!
Added 7 mins ago
Supply Base Manager
VAST Data
NJ
VAST Data is looking for a Supply Base Manager to join our growing team!

B.E.A. Inc.

Technical Service Representative

United States

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Job details

Experience: Professional experience required:5 years of industry-related experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Scope of role The Technical Service Representative acts as the front lines for phone support. They work directly with other members of Tech Services, Product Management, and Sales to prioritize the phone support, some travel focused on training/development, and field assistance where the business may need it. Roles and responsibilities Technical Support & Expertise

Provide Tier I, II, and III technical support via phone and on-site assistance for the entire BEA product line.
Respond to technical support calls within scheduled timeframes.
Log all support interactions in the CRM system for tracking, reference, training, and quality control purposes.
Attend OEM-focused technical training seminars, document key takeaways, and retrain internal teams.

Training & Education

Conduct on-site and remote technical training for internal and external customers.
Develop and lead technical training sessions for:
Internal teams (technical and sales).
External partners, including Sensor Certification Training and customer-focused webinars.
Ensure AAADM training is delivered, and technicians are certified in compliance with current ANSI standards.

Testing & Product Adoption

Assist engineering with in-house lab and field testing of products.
Perform and document competitive product testing as needed.
Maintain and update the wiring diagram database, including the creation of new diagrams.

Industry Standards & Compliance

Provide on-site installation support when necessary.
Submit Trip/Customer Visit Follow-up Reports (BTR/TTR) after each customer interaction.
Stay up to date with local and international industry standards.
Obtain and maintain AAADM Inspector certification.

Other Responsibilities

Contribute to continuous process improvement and knowledge sharing.
Perform additional duties as assigned by the Manager.

Additional responsibilities may be assigned at the discretion of the Technical Services Manager to meet business needs.

Competencies

Requirements Degree(s) or certification(s): Associate’s degree in electronics (preferred) or 2-3 years of relevant experience.
Recertification needed: N/A
Professional experience required:5 years of industry-related experience
Technical skills Possess electrical and mechanical aptitude with the ability to diagnose and resolve product/application issues in the field and remotely.
Outstanding presentation skills for conducting technical training and education sessions for customers and internal teams.
Ability to create, read, and explain wiring diagrams.
Required travel up to 50%

IT Proficiency

Basic level proficiency in ERP Proficient MS Office applications including Word, Excel, Power Point and Outlook.

Language skills:

French: N/A
English: Yes

Interpersonal skills

Excellent verbal and written communication for clear interaction with team members, customers, and cross-functional departments
Strong leadership and coaching ability to motivate and develop a full technical support team.
Conflict resolution and problem-solving skills to manage escalations and maintain positive relationships across the organization.

#BEAAmerica

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More about this job

Skills

Technical support
Quality control
Sales
Regulatory compliance
Electrical wiring diagrams
Process improvement
Presentation skills
ERP
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Interpersonal skills
Communication skills
Leadership
Coaching
Conflict resolution
Problem solving

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