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Added just now
Lead Identity System Engineer
Sanford Health
Bemidji, MN
Shift: 8 Hours - Day Shifts
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Senior SailPoint Administrator
Blue Cross and Blue Shield of Minnesota
Eagan, MN
Develops and documents the framework for integration and implementation for changes to technical standards.
Added just now
UO
Research Program Manager
University of Colorado Denver
Aurora, CO
- $70,446 to $89,607 USD / year
The Division of Urology seeks a Research Program Manager to oversee and coordinate a diverse portfolio of basic, clinical, translational, and academic research activities. This position…
Added just now
AT
Technical Program Manager II
Akamai Technologies, Inc.
Saint Paul, MN
- $100,700 to $181,300 USD / year
As a Technical Program Manager II, you will have end-to-end accountability for the delivery of assigned projects and programs. You will lead complex, cross-functional initiatives from…
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Pricing & Contract Operations Analyst
Datavant
Saint Paul, MN
Partner with Sales and Implementation to support customer onboarding and accurate billing setup.
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XE
Senior Manager (Transmission Project Services)
Xcel Energy
Minneapolis, MN
- $129,000 to $183,200 USD / year
…substation and transmission line projects and programs. Directs technical project/portfolio opportunities. Directs project/portfolio manager's role (definition of schedule, budget,…
Added 1 min ago
Lead Process Manager - Supply Chain Operations (Sortation Centers)(Remote Or Hybrid)
Target
Minneapolis, MN
As a Lead Process Manager – Sort Centers in Supply Chain Operations , you will act as a performance and process improvement leader responsible for identifying material operational losses,…
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HSSE Manager
JLL
Minneapolis, MN
What this job involves - The HSSE Manager position will be a key member of the Account Team. The focus will be on-site program management and ensure compliance and execution from site teams…
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Quality Lead Manufacturing Technician- 1st Shift
Honeywell Aerospace
Minneapolis, MN
You will report directly to our Sr. Quality Engineering Manager and you'll work on site at our Minneapolis, MN location. In this role, you will impact the success of our quality operations…
Added 1 min ago
Quality Lead Manufacturing Technician- 1st Shift
Honeywell Aerospace
Minneapolis, MN
You will report directly to our Sr. Quality Engineering Manager and you'll work on site at our Minneapolis, MN location. In this role, you will impact the success of our quality operations…
Added 1 min ago
Senior Manager, Agentic AI Engineer
PwC
Minneapolis, MN
What You Must Have
Added 1 min ago
SI
Regional Account Manager - Industrial Automation - Team Sales
SICK, Inc.
Minneapolis, MN
- $83,640 to $126,500 USD / year
The ideal candidate can be based in Raleigh NC, Greensboro NC or Richmond VA
Added 1 min ago
TPS Treasury Advisor - Technology Banking
BMO Financial Group
Minneapolis, MN
Collaborate with Service and Onboarding teams to ensure smooth client implementation experience and service resolution.
Added 1 min ago
Applied AI Health Data Architect [Health Services- Provider]-Senior Manager
PwC
Minneapolis, MN
What You Must Have
Added 1 min ago
Applied AI Health System Engineer [Health Services-Provider] – Senior Manager
PwC
Minneapolis, MN
What You Must Have
Added 1 min ago
SS
Career Foundation Program Associate - IT Enterprise Project Manager
Smithfield Support Services Corp
Smithfield, VA
- $21.63 to $31.25 USD / hour
As a Career Foundation Program Associate – IT Enterprise Project Manager you will gain hands-on experience at the intersection of business and technology. This is your chance to collaborate…
Added 2 mins ago
Registered Nurse, Health Center Group Manager
Premise Health
Odessa, TX
Manages staff processes typically composed of health center manager, and multiple technical Team Leads as well as indirectly managing all daily operational processes for Medical Directors…
Added 3 mins ago
Senior Product Owner – Technical
Humana Inc.
NY · Louisville, KY · Boston, MA · Dallas, TX
Partner with technical teams to identify technical dependencies, risks, integration requirements, and implementation considerations.
Added 3 mins ago
A
Business Development Director - Thermal Generation
AECOM
Remote, United States
- $250,000 to $275,000 USD / year
Provide subject matter expertise for a project portfolio of design, development, and implementation of natural gas power plants and substations that meet the unique demands of a range of…
Added 3 mins ago
A
Business Development Director - Thermal Generation
AECOM
Remote, United States
- $250,000 to $275,000 USD / year
Provide subject matter expertise for a project portfolio of design, development, and implementation of natural gas power plants and substations that meet the unique demands of a range of…
Added 3 mins ago
A
Business Development Director - Thermal Generation
AECOM
Remote, United States
- $250,000 to $275,000 USD / year
Provide subject matter expertise for a project portfolio of design, development, and implementation of natural gas power plants and substations that meet the unique demands of a range of…
Added 3 mins ago
A
Business Development Director - Thermal Generation
AECOM
Remote, United States
- $250,000 to $275,000 USD / year
Provide subject matter expertise for a project portfolio of design, development, and implementation of natural gas power plants and substations that meet the unique demands of a range of…
Added 3 mins ago
A
Business Development Director - Thermal Generation
AECOM
Remote, United States
- $250,000 to $275,000 USD / year
Provide subject matter expertise for a project portfolio of design, development, and implementation of natural gas power plants and substations that meet the unique demands of a range of…
Added 3 mins ago
A
Business Development Director - Thermal Generation
AECOM
Remote, United States
- $250,000 to $275,000 USD / year
Provide subject matter expertise for a project portfolio of design, development, and implementation of natural gas power plants and substations that meet the unique demands of a range of…
Added 5 mins ago
Senior Operational Technology (OT) Integration Architect
TRC Companies, Inc.
Austin, TX
The Senior Operational Technology (OT) Integration Architect is the primary functional resource on software implementation & integration projects within the Digital Solutions sector and is…

Axon

Mission Operator - Baltimore

AZ, United States

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Experience: Typically 5–7 years of experience in technical account management, customer success, implementation, solution engineering, or comparable customer-facing technical roles.
Posting language: English
Posted: Nov 6, 2026

Original job description

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

This isn't relationship management. It's operational leadership.

As a Mission Operator II, you serve as the trusted technical advisor for complex public safety agencies, helping customers maximize the value of Axon's technology ecosystem throughout the entire customer lifecycle. You don't wait for problems to surface - you anticipate them. You don't simply resolve issues - you create lasting operational improvements.

You combine deep software expertise with knowledge of hardware, networking, cloud technologies, AI, and public safety operations to help agencies modernize how they work. Customers rely on your judgment, technical leadership, and ability to navigate complex challenges while building confidence in both the technology and the partnership.

Mission Operators aren't measured by activity - they're measured by customer trust, operational outcomes, and technology that performs when it matters most. Mission Operators thrive in ambiguity, solve problems others can't, and earn trust through action. They combine technical expertise with operational leadership to help customers achieve outcomes that matter - because when public safety agencies succeed, lives are protected.

What You'll Do

Location: On Site with travel Reports To: Manager or Senior Manager of Mission Engineering

Strategic Customer Partnership

Serve as the primary technical advisor for assigned public safety agencies.
Build trusted relationships with technical, operational, and executive stakeholders.
Conduct regular business and technology reviews focused on operational success.
Develop long-term customer success and technology adoption strategies.
Represent customer priorities across Axon.

Technical Leadership

Independently troubleshoot complex software, hardware, networking, cloud, and integration issues.
Lead technical escalations involving Product, Engineering, Support, and Professional Services.
Guide implementation planning, architecture discussions, and technology modernization.
Serve as the technical authority during deployments and operational challenges.

Deployment & Operational Excellence

Lead deployments across multiple Axon products.
Drive customer adoption and operational optimization.
Identify workflow improvements that improve customer efficiency.
Support AI adoption and digital transformation initiatives.

Data & Customer Insights

Analyze customer health, adoption metrics, and operational performance.
Utilize Power BI, SQL, dashboards, and reporting tools to identify risks and opportunities.
Provide data-driven recommendations that improve customer outcomes.

Training & Enablement

Deliver advanced technical training.
Develop customer best practices and operational documentation.
Increase customer confidence in managing Axon technology.
May be assigned to mentor others

Field Leadership

Lead onsite deployments, executive engagements, and critical customer situations.
Coordinate internal and customer stakeholders to ensure successful outcomes.

What You Bring

Required

Typically 5–7 years of experience in technical account management, customer success, implementation, solution engineering, or comparable customer-facing technical roles.
Experience supporting enterprise software, SaaS platforms, cloud technologies, or integrated technology environments.
Strong troubleshooting, analytical thinking, and root-cause analysis skills.
Working knowledge of networking, cloud infrastructure, enterprise integrations, and modern IT environments.
Proven ability to independently manage complex customer relationships.
Strong executive communication and consulting skills.
Ability to travel as required.
Ability to obtain and maintain CJIS compliance and satisfy customer background requirements.

Benefits that Benefit You

Competitive salary and 401(k) with employer match
Discretionary paid time off
Paid parental leave for all
Medical, dental, and vision plans
Fitness programs
Emotional and mental wellness support
Learning and development programs
And yes, we have snacks in our offices

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Apply on job-boards.greenhouse.io About employer

More about this job

Skills

Leadership
Cloud technologies
Troubleshoot
Workflow
Microsoft Power BI
SQL
Documentation
Troubleshooting
Analytical skills
Root cause analysis
Customer relations
Communication skills
Regulatory compliance

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Work requirements

Jobs in the United States