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T
Design System Engineer
TEKsystems
Palm Beach Gardens, FL
- $60 to $65 USD / hour
…platforms we support, educating teams about Airs value and integration, and ensuring the infrastructure is usable, accessible, and…
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Senior Specialist, Network Plan Engineer
L3Harris
Palm Bay, FL
L3Harris is seeking an experienced Network Planning Engineer (NPE) to join our team onsite in Palm Bay, Florida. The ideal candidate will be responsible for the deployment, operation,…
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Automated Test Engineer (Edifecs)
Syms Strategic Group, LLC (SSG)
Clearwater, FL
Syms Strategic Group (SSG) is seeking a talented Automated Test Engineer (Edifecs)
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Automated Test Engineer (MUMPS)
Syms Strategic Group, LLC (SSG)
Clearwater, FL
Support functional, integration, regression, user acceptance, system, and end-to-end testing activities
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Senior Systems Engineer
Syms Strategic Group, LLC (SSG)
Clearwater, FL
Syms Strategic Group (SSG) is seeking a talented Senior Systems Engineer
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Senior Software Test Engineer
Syms Strategic Group, LLC (SSG)
Clearwater, FL
Syms Strategic Group (SSG) is seeking a talented Senior Software Test Engineer
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Software Developer in Test (SDET)
Syms Strategic Group, LLC (SSG)
Clearwater, FL
Experience with continuous integration/continuous deployment (CI/CD) tools (e.g., GitHub Actions)
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Mechanisms Engineer II - Opto-Mechanical Systems
Blue Origin LLC
Seattle, WA
Blue Origin's Emerging Systems is seeking a motivated Mechanisms Engineer II to support the design, analysis, and qualification of precision mechanical systems for the
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Automated Test Engineer (Edifecs)
Syms Strategic Group, LLC (SSG)
Melbourne, FL
Syms Strategic Group (SSG) is seeking a talented Automated Test Engineer (Edifecs)
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Senior Systems Engineer
Syms Strategic Group, LLC (SSG)
Melbourne, FL
Syms Strategic Group (SSG) is seeking a talented Senior Systems Engineer
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Automated Test Engineer (MUMPS)
Syms Strategic Group, LLC (SSG)
Melbourne, FL
Support functional, integration, regression, user acceptance, system, and end-to-end testing activities
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Software Developer in Test (SDET)
Syms Strategic Group, LLC (SSG)
Melbourne, FL
Experience with continuous integration/continuous deployment (CI/CD) tools (e.g., GitHub Actions)
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Senior Software Test Engineer
Syms Strategic Group, LLC (SSG)
Melbourne, FL
Syms Strategic Group (SSG) is seeking a talented Senior Software Test Engineer
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Sr. Specialist, Systems Engineer
L3Harris Technologies
Nashville, TN
ForceX is seeking an engineer to deliver mission-focused technical solutions from concept through deployment and sustainment. The role partners across disciplines to translate requirements…
Added 1 min ago
O
Associate Support Engineer
Oracle
Tallahassee, FL
- $21.3 to $45.05 USD / hour
Identify dependencies and integration points across interconnected modules or solutions.
Added 1 min ago
Senior AWS Cloud Engineer
Serco
Tallahassee, FL
Looking for a Senior Cloud Engineer opportunity in an environment where you can make an impact every day? Discover this great opportunity with the Center for Medicare and Medicaid Services…
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Software Engineer
Teradata
Tallahassee, FL
This position is for a Software Engineer in the POD Services team within the TD Factory team. The position involves development, integration, functional and performance testing, and fault…
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Production Engineer III
Blue Origin LLC
Seattle, WA
Define production strategies and priorities that align supplier execution, procurement, internal assembly, testing, integration, and hardware demand with program requirements.
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Tube Shop Manufacturing Engineer
Blue Origin LLC
Seattle, WA
Develop manufacturing work instructions to clearly define the following manufacturing process: receiving inspection, fabrication, assembly, integration, test, and refurbishment.
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Materials and Processes (M&P) Engineer Sr, Contamination Control - Lunar Permane
Blue Origin LLC
Seattle, WA
Provide guidance and expertise in the support of spacecraft integration, ground support equipment, and other spacecraft launch activities and engineering oversight of cleanroom operations.
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Senior Motor Controls Lead Engineer - Lunar Permanence
Blue Origin LLC
Seattle, WA
…directly with controller hardware in the lab through bring-up, integration, troubleshooting, verification, and qualification. The engineer in this position is expected to be comfortable…
Added 1 min ago
Fluid/Pump Test Engineer II - Lunar Permanence
Blue Origin LLC
Seattle, WA
…living and working in space to benefit Earth. As the Fluids Test Engineer, you will support test design and test execution for fluids components across our Lunar Lander product…
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Avionics Test Engineer II
Blue Origin LLC
Seattle, WA
2+ years of hardware development, integration, and/or testing experience.
Added 1 min ago
P-8 Missions Systems Engineer (Mid-Level + Senior)
The Boeing Company
Jacksonville, FL
The Boeing Company is seeking a P-8 Missions Systems Engineer (Mid-Level + Senior) to join our P-8 Increment 3 Block 2 program in Jacksonville, FL . In this role, you will be responsible…
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AI Native Software Engineer - Americas Market
Accenture
Saint Louis, MO
…814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at…

Axon

Data Analytics Support Engineer

Scottsdale, AZ, United States

Remote

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Job details

Workplace: Remote
Experience: 3+ years of experience supporting cloud-based products, ideally in analytics, reporting, or public safety software
Posting language: English
Posted: Nov 5, 2026

Original job description

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Axon Records and Axon Standards are changing how law enforcement completes report writing and scene documentation, and the data behind those products is how agencies run their operations. We are looking for a Data Analytics Support Engineer who combines Power BI and SQL expertise with hands-on Datastore support to keep customer analytics running and improving.

This role sits within our Support organization. Customer requests arrive as support tickets, and you will own them from intake to resolution. Most tickets involve enhancing or fixing existing dashboards, with some requests for new ones. You will also watch for customer dashboard outages, triage them quickly, and either fix them or bring in the right teams. In addition, you will serve as a Datastore support engineer for Records and Standards customers. If you like getting close to users, solving problems fast, and supporting a mission critical product, this is the role for you.

What You'll Do

Location: Remote. Up to 20% travel. Must be within commutable distance to one of our Hub locations: Scottsdale AZ, Seattle WA, Boston MA, Atlanta GA. Reports to: Director, Data Integration and Architecture

Dashboard and analytics support

Own customer support tickets for analytics from intake to resolution, logging detailed notes on each interaction
Modify and enhance existing Power BI dashboards and reports, including adding metrics, visuals, filters, and fields
Diagnose and fix issues in customer dashboards, data models, and refreshes
Build new dashboards and reports when requested, using Axon's standard templates and best practices
Optimize data models and queries for performance and efficiency
Use AI tools (such as Cursor, Claude, and Gemini) to speed up SQL development, dashboard building, and troubleshooting

Dashboard monitoring and incident response

Monitor and maintain the customer dashboard alerts channel
When a customer dashboard goes down, triage the issue, find the root cause, and fix it, or work with Engineering, Datastore, and Integrations teams to resolve it
Communicate status and resolution to internal stakeholders and customers, and follow up to confirm everything is working
Identify recurring failures and work with partner teams to prevent them

Datastore support

Provide front line Datastore support to Axon Records and Standards customers
Write and troubleshoot SQL queries to meet customer reporting needs
Research, diagnose, and resolve issues with the Axon Datastore and related RMS data
Work with customers to determine urgency and set priority across engineering teams
Follow up with customers to make sure systems are fully functional after troubleshooting

Knowledge sharing and collaboration

Write knowledge base articles on top issues and common dashboard fixes
Report bugs and trends to Product and Engineering teams
Partner with the Analytics, Datastore, Conversions, and Integrations teams to resolve cross-functional issues
Be a product subject matter expert in analytics and reporting for Axon Records and Standards

What You Bring

3+ years of experience supporting cloud-based products, ideally in analytics, reporting, or public safety software
Strong proficiency in SQL, including writing, modifying, and troubleshooting queries on relational databases (SQL Server Management Studio, MySQL)
Hands-on experience building and supporting Power BI dashboards and reports (experience with Tableau, SSRS, or Crystal Reports is also valued)
Experience with JSON and XML
Knowledge of computer and server environments, operating systems, and storage
Familiarity with AI assisted development tools to write and troubleshoot SQL and build dashboards more efficiently
Strong ticket management discipline, including prioritization, documentation, and follow-through
Strong communication skills, with the ability to work with both technical and non-technical customers and colleagues
Intellectual curiosity, autonomy, accountability, and a positive approach
Ability to work independently with substantial latitude, as part of a collaborative team
Knowledge of public safety and crime analysis is preferred
Bachelor's degree or equivalent experience in computer science or data analytics is preferred
Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information

Benefits that Benefit You

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

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