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Network Engineer, Operations & Support
Meta
Kansas City, MO
Meta is seeking a Network Engineer to join our Site Services and Edge Network Services (ENS) Capacity & Network team. In this role, you will support the deployment, integration, and ongoing…
Added just now
Senior Software Engineer, Frontend (Digital Products – Technician Hub)
Scout Motors
San Ramon, CA
As the Senior Software Engineer, Frontend for Scout Motors' Digital Products Technician Hub team, you will play a key role in building the frontend applications and experiences that support…
Added 1 min ago
Software Engineer (Apps) 4
WEX Inc
Remote, United States
We are seeking a seasoned Sr. Software Engineer in the WEX Mobility Engineering organization. This role will sit in the Mobility team that caters to fleet management and mobility payments…
Added 2 mins ago
Manufacturing Engineer
Coherent Corp. US
Santa Clara, CA
Support new product introduction, pilot builds, process validation, and production ramp-up.
Added 2 mins ago
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Senior Data Engineer
ALO
Beverly Hills, CA
- $140,000 to $180,000 USD / year
We are looking for a Senior Data Engineer to build and scale the foundational data platform that powers analytics, real-time decisioning, and operational intelligence across Alo.
Added 2 mins ago
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Lead Data Engineer
ALO
Beverly Hills, CA
- $180,000 to $220,000 USD / year
We are looking for a Lead Data Engineer to architect, build, and evolve the foundational data platform that powers analytics, real-time decisioning, and operational intelligence across Alo.
Added 2 mins ago
Staff Accountant
AIM Aerospace, Inc
Orange City, IA
Ability to analyze financial data and assess economic trends and business impacts.
Added 4 mins ago
Staff Software Engineer, AI Developer Tooling
Scale AI
San Francisco, CA · NY
At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human…
Added 4 mins ago
HCM Solutions Engineer
Resourcing Edge Services LLC
Remote, United States
We kindly ask that external recruiters, agencies, and search firms do not contact our hiring managers or employees directly regarding open positions. All candidate submissions must go…
Added 4 mins ago
Staff Instrument & Controls Engineer - Aviation & Federal
Burns & McDonnell
Kansas City, MO
The Staff Instrument & Controls (I&C) Engineer will work on design teams to create world class designs for grassroots and revamp/brown field aviation and federal projects. The Staff I&C…
Added 4 mins ago
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Production Service Engineer II
Akamai Technologies, Inc.
Jefferson City, MO
- $70,500 to $146,500 USD / year
As a Production Service Engineer II, you will maintain the stability, safety, and high availability of global network infrastructure. Executing critical deploymentsspanning software,…
Added 5 mins ago
Automation Engineer
Capstone Logistics LLC
Tulsa, OK
JOB SUMMARY: The Automation Engineer is responsible for supporting the deployment, integration, and ongoing optimization of automated material handling and warehouse automation systems.…
Added 5 mins ago
PAM Engineer
American Express Global Business Travel
Jefferson City, MO
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve…
Added 6 mins ago
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Project Engineer (Ground-Up Commercial)
Jobot
Brooklyn Park, MN
- $75,000 to $95,000 USD / year
Build your career from the ground up! Join our construction team as a Permanent Project Engineer supporting ground-up commercial projects from preconstruction through turnover. This is an…
Added 6 mins ago
Senior Civil Engineer - Mission Critical (Chicago, Dallas, Kansas City)
Burns & McDonnell
Kansas City, MO
The Senior Civil Engineer will lead civil design project teams to create world class designs for new projects, alterations and redevelopments on a variety of projects including power,…
Added 6 mins ago
Quality Engineer
Viant Medical
Brimfield, MA
Leads and implements various product and process improvement methodologies.
Added 6 mins ago
Manufacturing Engineer II
Viant Medical
Wheeling, IL
The Manufacturing Engineer is responsible for continuous improvement of manufacturing equipment (which includes designing, testing, and implementing process improvements, and writing…
Added 6 mins ago
Engineering - Senior Process Engineer
Viant Medical
Westfield, PA
Responsible for developing manufacturing processes for plastic injection molded components. The Senior Process Engineer will develop processes by establishing injection molded cycles of new…
Added 6 mins ago
Quality Engineer
Viant Medical
Brimfield, MA
Leads and implements various product and process improvement methodologies.
Added 6 mins ago
B&
Engineering - Assistant Process Engineer
Bucher & Christian Consulting, Inc.
Boston, MA
- $20 to $29 USD / hour
We are seeking an Assistant Process Engineer to join our Manufacturing Science and Technology (MSAT) team. The role will support MSAT activities with a primary focus on Out-of-Specification…
Added 7 mins ago
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Data and AI Engineer (Mid-Level)
Shannon & Wilson, Inc
Seattle, WA
- $110,000 to $145,000 USD / year
We are seeking a Data Engineer to manage, optimize, and evolve our new Microsoft-based data platform (Microsoft Fabric, Azure SQL, Power BI, etc.). This role will be instrumental in…
Added 8 mins ago
Principal CSV Engineer - Automation Engineering
Eli Lilly and Company
United States
This role will work as a member of the Automation Engineering Department at Eli Lilly, Foundry. The engineer will serve as a technical subject matter expert, providing automation support…
Added 8 mins ago
Senior Project Engineer
Jubilant HollisterStier
Spokane, WA
The Senior Project Engineer provides expertise primarily in the areas of pharmaceutical facility engineering. This position will manage large scale projects and multi-disciplinary teams.…
Added 8 mins ago
Software Engineer, Motion Controls & Manufacturing Automation
Blue Origin LLC
Seattle, WA
Build automated data integrations/workflows so manufacturing engineers, design engineers, and facility operators have timely access to relevant process data
Added 8 mins ago
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Customer Service CCaaS & AI Technology Lead
Accenture
Saint Louis, MO
- $73,800 to $220,400 USD / year
Foster Client Relationships: Build and maintain strong relationships with clients, acting as the primary point of contact throughout the implementation process. Ensure client satisfaction…

Axon

Data Analytics Support Engineer

Scottsdale, AZ, United States

Remote

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Job details

Workplace: Remote
Experience: 3+ years of experience supporting cloud-based products, ideally in analytics, reporting, or public safety software
Posting language: English
Posted: Nov 5, 2026

Original job description

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Axon Records and Axon Standards are changing how law enforcement completes report writing and scene documentation, and the data behind those products is how agencies run their operations. We are looking for a Data Analytics Support Engineer who combines Power BI and SQL expertise with hands-on Datastore support to keep customer analytics running and improving.

This role sits within our Support organization. Customer requests arrive as support tickets, and you will own them from intake to resolution. Most tickets involve enhancing or fixing existing dashboards, with some requests for new ones. You will also watch for customer dashboard outages, triage them quickly, and either fix them or bring in the right teams. In addition, you will serve as a Datastore support engineer for Records and Standards customers. If you like getting close to users, solving problems fast, and supporting a mission critical product, this is the role for you.

What You'll Do

Location: Remote. Up to 20% travel. Must be within commutable distance to one of our Hub locations: Scottsdale AZ, Seattle WA, Boston MA, Atlanta GA. Reports to: Director, Data Integration and Architecture

Dashboard and analytics support

Own customer support tickets for analytics from intake to resolution, logging detailed notes on each interaction
Modify and enhance existing Power BI dashboards and reports, including adding metrics, visuals, filters, and fields
Diagnose and fix issues in customer dashboards, data models, and refreshes
Build new dashboards and reports when requested, using Axon's standard templates and best practices
Optimize data models and queries for performance and efficiency
Use AI tools (such as Cursor, Claude, and Gemini) to speed up SQL development, dashboard building, and troubleshooting

Dashboard monitoring and incident response

Monitor and maintain the customer dashboard alerts channel
When a customer dashboard goes down, triage the issue, find the root cause, and fix it, or work with Engineering, Datastore, and Integrations teams to resolve it
Communicate status and resolution to internal stakeholders and customers, and follow up to confirm everything is working
Identify recurring failures and work with partner teams to prevent them

Datastore support

Provide front line Datastore support to Axon Records and Standards customers
Write and troubleshoot SQL queries to meet customer reporting needs
Research, diagnose, and resolve issues with the Axon Datastore and related RMS data
Work with customers to determine urgency and set priority across engineering teams
Follow up with customers to make sure systems are fully functional after troubleshooting

Knowledge sharing and collaboration

Write knowledge base articles on top issues and common dashboard fixes
Report bugs and trends to Product and Engineering teams
Partner with the Analytics, Datastore, Conversions, and Integrations teams to resolve cross-functional issues
Be a product subject matter expert in analytics and reporting for Axon Records and Standards

What You Bring

3+ years of experience supporting cloud-based products, ideally in analytics, reporting, or public safety software
Strong proficiency in SQL, including writing, modifying, and troubleshooting queries on relational databases (SQL Server Management Studio, MySQL)
Hands-on experience building and supporting Power BI dashboards and reports (experience with Tableau, SSRS, or Crystal Reports is also valued)
Experience with JSON and XML
Knowledge of computer and server environments, operating systems, and storage
Familiarity with AI assisted development tools to write and troubleshoot SQL and build dashboards more efficiently
Strong ticket management discipline, including prioritization, documentation, and follow-through
Strong communication skills, with the ability to work with both technical and non-technical customers and colleagues
Intellectual curiosity, autonomy, accountability, and a positive approach
Ability to work independently with substantial latitude, as part of a collaborative team
Knowledge of public safety and crime analysis is preferred
Bachelor's degree or equivalent experience in computer science or data analytics is preferred
Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information

Benefits that Benefit You

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

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