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Senior Design Manager (Data Center)
Jacobs
Jacksonville, FL · Miami, FL · Fort Walton Beach, FL
Professional Engineer (PE), Registered Architect (RA), or similar credential.
Added just now
EG
Quality Assurance Engineer - PHP
Eliassen Group
Tallahassee, FL
- $40 to $50 USD / hour
Our client seeks a results-driven Senior Quality Assurance Engineer to support Policyholder Portal applications. The role requires manual, automation, mobile, API, and database testing…
Added 1 min ago
RL
Senior Platform Services Engineer
RADIANT LOGISTICS INC
Renton, WA
- $93,000 to $115,000 USD / year
The Senior Platform Services Engineer owns the shared platform foundation Radiant’s digital products are built on: authentication and authorization for both internal and external users,…
Added 1 min ago
Lead Civil Engineer -- Energy & Industrial Group
Sargent & Lundy
Clayton, MO
Added 1 min ago
Sr. DevOps Engineer
Alteva RCM
Queens, NY
…quickly, and we need one person who owns how code gets from a developer's machine to production, safely and…
Added 2 mins ago
AI Engineer
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We're looking for an AI Engineer to own this system end to end: design, develop, test, and deploy the graph layer to Production on a Google Cloud Platform–native stack, and build the…
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Forward Deployed AI Engineer - Enterprise AI Architecture & Responsible AI
Cognizant
Jefferson City, MO
We are seeking a senior Forward Deployed AI Engineer to architect, build, and operationalize enterprise-scale AI systems for complex client transformation programs. This role combines…
Added 2 mins ago
EG
ServiceNow SAM Developer - SBOM Integrations
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Jefferson City, MO
- $90 to $101.5 USD / hour
+ Perform developer and unit testing and support functional and user acceptance testing.
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Process Engineer IV/V
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As a Process Engineer, you'll play a crucial role in designing and optimizing manufacturing processes for display and semiconductor manufacturing technologies. You will collect and analyze…
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Sr. Engineer - Risk Platform (Hybrid)
CrowdStrike, Inc.
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Senior Software Engineer
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- $91,700 to $163,700 USD / year
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System Engineer 5 - 3053904
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BI Engineer
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AI Engineer
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The AI Engineer plays a critical hands-on role in bringing Verathon's AI strategy to life. This role is responsible for building, configuring, and deploying AI-powered solutions, including…
Added 6 mins ago
Life Sciences Supply Chain Manufacturing Ops & AI Transformation Delivery - Senior
EY
Kansas City, MO
…problem with a plant user and document it clearly enough for a developer, data engineer, automation specialist, or tester to act…
Added 6 mins ago
Life Sciences Supply Chain Manufacturing Ops & AI Transformation Delivery - Senior
EY
Saint Louis, MO
…problem with a plant user and document it clearly enough for a developer, data engineer, automation specialist, or tester to act…
Added 6 mins ago
Life Sciences Supply Chain Manufacturing Ops & AI Transformation Delivery - Senior
EY
Jefferson City, MO
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Added 6 mins ago
Hardware / Software CoDesign Engineer - 3P
OpenAI Inc.
Seattle, WA
As an Engineer on our hardware optimization and co-design team, you will co-design future hardware from different vendors for programmability and performance. You will work with our kernel,…
Added 7 mins ago
MA
Staff Software Engineer
Method, a GlobalLogic company
Remote, United States
- $160,000 to $195,000 USD / year
We are seeking a Staff Software Engineer to join our team working with a client in the energy sector. Our client is a non-profit organization that plans for and coordinates the electrical…
Added 7 mins ago
MC
Director, GTM Operations & Architecture
Maven Clinic
NY
- $204,000 to $230,000 USD / year
Added 8 mins ago
Automation Reliability & Sustaining Operations Engineer
Meta
Kansas City, MO
Meta is seeking an experienced Automation Reliability & Sustaining Operations Engineer to own the ongoing health, uptime, and performance of the advanced robotic and automation systems…
Added 9 mins ago
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Principal Software Engineer, AI Compute Infrastructure
ARM
Seattle, WA
- $262,700 to $355,400 USD / year
As a Principal Engineer on the AI Compute Infra team, you will design, build, and operate large-scale infrastructure for AI training, fine-tuning, evaluation, and inference. You will guide…
Added 9 mins ago
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Principal Software Engineer, AI Compute Platform
ARM
Seattle, WA
- $262,700 to $355,400 USD / year
As a Principal Software Engineer on the AI Compute Platform team, you will design and build a secure, reliable, and easy-to-use platform for running AI workloads at scale. You will develop…
Added 9 mins ago
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Principal Software Engineer, AI Inference Cloud
ARM
Seattle, WA
- $262,700 to $355,400 USD / year
As a Principal Engineer on Arm's AI Inference Cloud team, you will shape the technical direction and develop highly available, scalable services for running AI inference workloads. You will…
Added 9 mins ago
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Principal Software Engineer, AI Inference Runtime
ARM
Seattle, WA
- $262,700 to $355,400 USD / year
As a Principal Software Engineer on our AI Inference Runtime team, you will set technical direction for critical components of distributed Inference runtime for running SOTA AI Models.

Axon

Data Analytics Support Engineer

Scottsdale, AZ, United States

Remote

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Job details

Workplace: Remote
Experience: 3+ years of experience supporting cloud-based products, ideally in analytics, reporting, or public safety software
Posting language: English
Posted: Nov 5, 2026

Original job description

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Axon Records and Axon Standards are changing how law enforcement completes report writing and scene documentation, and the data behind those products is how agencies run their operations. We are looking for a Data Analytics Support Engineer who combines Power BI and SQL expertise with hands-on Datastore support to keep customer analytics running and improving.

This role sits within our Support organization. Customer requests arrive as support tickets, and you will own them from intake to resolution. Most tickets involve enhancing or fixing existing dashboards, with some requests for new ones. You will also watch for customer dashboard outages, triage them quickly, and either fix them or bring in the right teams. In addition, you will serve as a Datastore support engineer for Records and Standards customers. If you like getting close to users, solving problems fast, and supporting a mission critical product, this is the role for you.

What You'll Do

Location: Remote. Up to 20% travel. Must be within commutable distance to one of our Hub locations: Scottsdale AZ, Seattle WA, Boston MA, Atlanta GA. Reports to: Director, Data Integration and Architecture

Dashboard and analytics support

Own customer support tickets for analytics from intake to resolution, logging detailed notes on each interaction
Modify and enhance existing Power BI dashboards and reports, including adding metrics, visuals, filters, and fields
Diagnose and fix issues in customer dashboards, data models, and refreshes
Build new dashboards and reports when requested, using Axon's standard templates and best practices
Optimize data models and queries for performance and efficiency
Use AI tools (such as Cursor, Claude, and Gemini) to speed up SQL development, dashboard building, and troubleshooting

Dashboard monitoring and incident response

Monitor and maintain the customer dashboard alerts channel
When a customer dashboard goes down, triage the issue, find the root cause, and fix it, or work with Engineering, Datastore, and Integrations teams to resolve it
Communicate status and resolution to internal stakeholders and customers, and follow up to confirm everything is working
Identify recurring failures and work with partner teams to prevent them

Datastore support

Provide front line Datastore support to Axon Records and Standards customers
Write and troubleshoot SQL queries to meet customer reporting needs
Research, diagnose, and resolve issues with the Axon Datastore and related RMS data
Work with customers to determine urgency and set priority across engineering teams
Follow up with customers to make sure systems are fully functional after troubleshooting

Knowledge sharing and collaboration

Write knowledge base articles on top issues and common dashboard fixes
Report bugs and trends to Product and Engineering teams
Partner with the Analytics, Datastore, Conversions, and Integrations teams to resolve cross-functional issues
Be a product subject matter expert in analytics and reporting for Axon Records and Standards

What You Bring

3+ years of experience supporting cloud-based products, ideally in analytics, reporting, or public safety software
Strong proficiency in SQL, including writing, modifying, and troubleshooting queries on relational databases (SQL Server Management Studio, MySQL)
Hands-on experience building and supporting Power BI dashboards and reports (experience with Tableau, SSRS, or Crystal Reports is also valued)
Experience with JSON and XML
Knowledge of computer and server environments, operating systems, and storage
Familiarity with AI assisted development tools to write and troubleshoot SQL and build dashboards more efficiently
Strong ticket management discipline, including prioritization, documentation, and follow-through
Strong communication skills, with the ability to work with both technical and non-technical customers and colleagues
Intellectual curiosity, autonomy, accountability, and a positive approach
Ability to work independently with substantial latitude, as part of a collaborative team
Knowledge of public safety and crime analysis is preferred
Bachelor's degree or equivalent experience in computer science or data analytics is preferred
Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information

Benefits that Benefit You

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

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