Jobs in the United States

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Senior Principal Systems Engineer
General Dynamics Mission Systems, Inc
Dedham, MA
As a Systems Engineer, working with custom software built in-house, for our Cyber group, you’ll be amember of a cross functional team responsible for developing mission critical…
Added just now
Intern Engineer
General Dynamics Mission Systems, Inc
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…degree program in Computer Engineering, Systems Engineering, Software Engineering, Electrical Engineering, Mechanical Engineering or other related scientific or technical discipline with a…
Added 1 min ago
MMIS Systems Analyst - Contract - Columbia, SC
SUNSHINE ENTERPRISE USA LLC
Columbia, SC
Location: Columbia, SC hybrid (3 days in office, 2 days remote)
Added 1 min ago
Cybersecurity Operations Lead - Contract - Columbia, SC
SUNSHINE ENTERPRISE USA LLC
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Candidates must hold any one or a combination
Added 1 min ago
Maintenance Tech II
Advanced Technology Services
United States- Plymouth, IN
· Troubleshoots and analyzes control systems to resolve software/ hardware and configuration problems.
Added 1 min ago
BI
Senior Mechanical Engineer III
Bonnell Industries Inc
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- $80,000 to $90,000 USD / year
Expert-level proficiency of SolidWorks or other 3D CAD software, including use of FEA, wire and hose routing, schematics, and PDM.
Added 1 min ago
Oracle Sales Specialist - OCI - Strategics
NetApp
Boulder · Dallas · Houston · Nashville · New York · Durham · San Jose
NetApp® ONTAP® data management software is coming to Oracle Cloud Infrastructure as a first party, fully managed service. That makes Oracle the fourth hyperscaler to run ONTAP natively,…
Added 1 min ago
Oracle Sales Specialist - OCI - Enterprise
NetApp
Boulder · Dallas · Houston · Nashville · New York · Durham · San Jose
NetApp® ONTAP® data management software is coming to Oracle Cloud Infrastructure as a first party, fully managed service. That makes Oracle the fourth hyperscaler to run ONTAP natively,…
Added 1 min ago
Senior Project Manager
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Valid driver's license required
Added 1 min ago
HT
Senior R&D Engineer
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- $140,000 to $175,000 USD / year
Engaged as a primary engineering analyst utilizing Finite Element Analysis (FEA) software to support the needs of the OE team. The analyses may include, but are not limited to, ASME Code…
Added 1 min ago
Housekeeping Supervisor-53550
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Experience with hotel property management systems and housekeeping software.
Added 2 mins ago
Scientist – Assay Development
J6 - Zoetis LLC
United States
Collaborate with systems engineers to integrate hardware, software, consumables, and assays for diagnosis and monitoring, embracing teamwork to achieve seamless solutions.
Added 2 mins ago
Technology Project Manager
IES Electrical
Madison, WI
Experience with estimating and project management software (e.g., Accubid or similar) preferred.
Added 2 mins ago
FG
Mechanic (Detroit Airport)
FSM Group LLC
Detroit, MI
- $25 to $27 USD / hour
Proficiency?with computer systems and common workplace software applications, including?Microsoft Office applications,?data?entry?and operational reporting systems???
Added 2 mins ago
Vice President, Asset Management Commercial
HOLLADAY PROPERTY SERVICES MID WEST INC
Nashville, TN
Proficiency in Argus Enterprise preferred. Experience with Yardi or similar property management software a plus.
Added 2 mins ago
Clinical Specialist, Cardiac Rhythm Management - Princeton, NJ
St Jude Medical S C Inc
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Must have the capability to obtain certification in CRM products
Added 2 mins ago
Associate Project Manager (R&D) - PPMO - Nutrition - Columbus, OH
Abbott Laboratories
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· Manage project plan in Project Management (PM) software through lifecycle and maintain resource and financial allocations. Maintain documentation, provide data management, and identify…
Added 2 mins ago
Electrical Estimator
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Indianapolis, IN
Must have strong computer skills – Outlook, Word, Excel · Must have the ability to multitask and work independently, as well as in a team environment
Added 3 mins ago
Clinical Specialist, Cardiac Rhythm Management - Princeton, NJ
Abbott Laboratories
Princeton, NJ
Must have the capability to obtain certification in CRM products
Added 3 mins ago
CC
Public Safety Dispatcher - part-time, .5FTE, first shift
CHS Children's Hospital and Health System, Inc.
Milwaukee, WI
- Part-time
- Basic computer skills to utilize current and future equipment and systems (PC software applications, Microsoft Word, Excel, Access, Hospital software applications, EPIC, Computer Assisted…
Added 3 mins ago
Assistant Project Manager
Uprite Construction
Irvine, CA
Familiarity with construction management software such as Procore, Bluebeam, Microsoft Project, or similar platforms.
Added 3 mins ago
Leasing Agent
Fairfield Property Management
Houma, LA
Proficient in MS Word, MS Excel, MS Outlook, and ability to learn other software as needed; ability to write correspondence in a professional manner.
Added 3 mins ago
Director, Enterprise Sales
Sprout General Referrals
Remote, United States
Added 3 mins ago
GI
Staff Software Engineer, Git Contrib
GitHub, Inc.
United States
- $144,600 to $383,500 USD / year
GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s…
Added 4 mins ago
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Senior Clinical Administrative Coordinator
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…complaints following established company process. Utilizes multiple software…

AxisCare

Software Support Specialist

Waco, TX, United States

Full-time

Apply on axiscare.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Working hours: 40 hours per week
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Description - Software Support Specialist

Reports To: Director of Customer Support Location: On-Site (Waco, TX)

Position Type: Full-Time

We are seeking individuals that are a good fit for our company values. In addition, we are hiring candidates that are:

Positive and encouraging - believing the best in themselves and others
Desiring to learn and grow - curious and seeking to "get a little better every day"
Responsible to show up to work consistently
Persistent/steady in the way they approach their work
Persistent in fulfilling company/manager expectations
Able to work collaboratively and independently
Possessing the intellectual ability and soft skills required to guide clients in the features of the AxisCare software.

Position Summary The primary objective of the AxisCare Software Support Specialist is to guide and empower our clients to effectively utilize our robust home care software and its many integrations. Becoming a subject matter expert of the user interface side of the AxisCare software is paramount as this position requires prompt, professional, and accurate software support. This position is not a development position (writing code), traditional IT support (maintenance/repair), or a remote call center where agents have a very scripted troubleshooting process. This position requires our agents to have a high level of cognitive, learning, troubleshooting, and social skills. The Software Support Specialist is responsible for handling client inquiries via phone and occasional video calls, emails, and chats while striving to deepen their understanding of the issues at hand while helping our clients grow in their understanding of the software.

Software Support Specialist Job Duties

Answer the next call or email - Receive and analyze client requests and provide a thorough explanation and/or solution to the request via troubleshooting.
Manage your work - Follow up with clients and keep notes through ZenDesk
Report problems - Communicate user issues, program bugs and feature requests with appropriate managers
Seek out opportunities to learn and grow - View and utilize the multiple internal learning resources
Help others learn and grow - Create help articles and possibly training videos when assigned for new features and updates
Do what you say you will do - Arrive to work early/on time to work, follow through on promised call-backs and client meetings.

Minimum Qualifications (Knowledge, Skills and Abilities)

Professional demeanor and excellent phone etiquette
Strong problem identification and resolution skills
Excellent listening skills
Ability to work individually and as part of a team
High level of integrity and work ethic
Proficient navigating computer software programs
Proficient in written and verbal communication, with ability to type quickly (40+ WPM preferred)
Ability to receive honest and candid feedback about work performance

Preferred Qualifications (Knowledge, Skills and Abilities)

Bachelor's or equivalent experience (Preferred)
Help desk experience: (1 year)
Windows OS experience (1 year)

Candidates will be asked to complete a brief behavioral and cognitive assessment to help determine job and team fit.

Software Support Specialist Working Conditions

Schedule: Monday – Friday, 8am-5pm
On-call as necessary - work that exceeds 40 hours per week is time and a half
Manual dexterity required to use desktop computer and peripherals

Compensation and Benefits:

Competitive salary and comprehensive benefits package.
Monthly performance incentives based on percentage of individual work completed.
Annual performance incentives determined by contribution to reaching team goals.
Opportunities for professional growth and career development.
Health, dental, and vision insurance.
401(k) plan with company matching.
Company will provide laptop and other needed computer equipment.

About AxisCare According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes.

AxisCare was started in 2011 by industry leaders to help meet the demand for a more userfriendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 6 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment.

Apply on axiscare.bamboohr.com About employer

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Jobs in the United States