Jobs in the United States

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CE
Survey Project Manager
Colliers Engineering & Design
Holmdel, NJ · Woodcliff Lake, NJ · Mt. Laurel, NJ · Hamilton, NJ · Egg Harbor Township, NJ · Mt. Arlington, NJ
- $95,000 to $153,000 USD / year
Professional Land Surveyor License required
Added just now
Customer Service Manager
SpartanNash Associates, LLC
Granger, IN
Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines.
Added just now
GT
Senior Customer Support - Montgomery, AL (Onsite)
Gainwell Technologies LLC
Montgomery, AL
- $27,200 to $38,900 USD / year
…and puts a premium on work flexibility, learning, and career…
Added just now
V
Assistant Manager, Transport
Verano
Chester, PA
- From $45,000 USD / year
The Assistant Transport Manager helps the manager by overseeing and performing security and dispatching of delivery vehicles in a cultivation facility.
Added 1 min ago
EHS&S - Coordinator
Masco
Santa Ana, CA
…compensation activities under the direction of the site EHSS Manager. This role supports compliance with applicable federal, state, and California workplace safety requirements, including…
Added 1 min ago
AP
Engineering Associate
Aurobindo Pharma USA, Inc.
Dayton, NJ
- $24 to $26 USD / hour
…long history of excelling in generic pharmaceutical product development and manufacturing. Aurolife has a 10 year history of extraordinary manufacturing practices in the solid oral dose…
Added 2 mins ago
BI
Senior Mechanical Engineer III
Bonnell Industries Inc
Dixon, IL
- $80,000 to $90,000 USD / year
Under the direction of the Engineering Manager, the Senior Mechanical Engineer III is responsible for carrying out the duties of the Engineering department, including project management,…
Added 3 mins ago
Senior Project Manager
VarcoMac
Odenton, MD
Valid driver's license required
Added 3 mins ago
HT
Senior R&D Engineer
Hayward Tyler
Colchester, VT
- $140,000 to $175,000 USD / year
…technical product and engineering principles as well as appropriate development of employees and management. The OE team is a business unit that encompasses quoting, engineering, quality,…
Added 3 mins ago
Technology Project Manager
IES Electrical
Madison, WI
NEXT Electric, LLC seeking full-time Technology Project Manager in Madison, Wisconsin.
Added 3 mins ago
Associate Project Manager (R&D) - PPMO - Nutrition - Columbus, OH
Abbott Laboratories
OH
· Career development with an international company where you can grow the career you dream of.
Added 4 mins ago
Assistant Project Manager
Uprite Construction
Irvine, CA
Are you an experienced Assistant Project Manager who is ready to take on more responsibility and grow into a Project Manager role?
Added 4 mins ago
Director, Enterprise Sales
Sprout General Referrals
Remote, United States
Coach, counsel, and mentor Account Executives through Gong call reviews, call shadowing, and role-playing to drive professional development and sales effectiveness.
Added 5 mins ago
GI
Staff Software Engineer, Git Contrib
GitHub, Inc.
United States
- $144,600 to $383,500 USD / year
GitHub is the world’s leading platform for agentic software development - powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than…
Added 5 mins ago
UG
Senior Clinical Administrative Coordinator
UnitedHealth Group
Las Vegas, NV
- $20 to $36 USD / hour
…inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a…
Added 5 mins ago
UG
Senior Software Engineer - 2401660
UnitedHealth Group
Eden Prairie, MN
- $136,080 to $195,174 USD / year
DUTIES: Research, design, and develop computer and network software or specialized utility programs; drive key architecture and infrastructure initiatives with various networking, cyber…
Added 5 mins ago
AP
Engineering Associate
Aurobindo Pharma USA, Inc.
Dayton, NJ
- $24 to $26 USD / hour
…long history of excelling in generic pharmaceutical product development and manufacturing. Aurolife has a 10 year history of extraordinary manufacturing practices in the solid oral dose…
Added 6 mins ago
Warehouse Technician
KabaFusion
Albany, NY
…updating product locations in the electronic health care record software…
Added 6 mins ago
Asset Recovery & Remarketing Manager
Clicklease
Draper, UT
We're looking for an Asset Recovery & Remarketing Manager to lead a critical function within our Portfolio Management organization.
Added 6 mins ago
Business Development Manager Cardiothoracic- East
Arthrex
Washington D.C., DC · Atlanta, GA · Charlotte, NC
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. Arthrex is actively searching for a Cardiothoracic Business Development…
Added 6 mins ago
S
Vertical Marketing Specialist
stratasys
Minnetonka, MN
- $65,000 to $80,000 USD / year
…verticals. This role works closely with the Vertical Marketing Manager and cross-functional teams to create targeted content, campaigns, and programs that generate awareness, demand, and…
Added 6 mins ago
RB
Accounting Assistant
Renewal by Andersen of Eastern NY
Schenectady, NY
- $22 USD / hour
Entering invoices from major vendor suppliers into accounting software.
Added 6 mins ago
Enterprise Account Executive
Pencil
Remote, United States
- Proficiency with CRM software (like Salesforce) and modern prospecting tools.
Added 7 mins ago
GM
Assistant Spa Mgr.
Greenwich MedSpa
Newtown, CT
- $55,000 to $65,000 USD / year
Act as liaison for the Front Desk and Medspa Manager, train and provide ongoing support for the Call Center, provide customer service, transactional counter assistance, retail sales, phone…
Added 7 mins ago
Section Manager / Software Lead (Sign-on bonus available)
BAE Systems
Nashua, NH
BAE Systems is seeking talented Mgr II Level Software engineers who are looking for a company that fosters a work environment in which technical excellence is highly valued. You will be an…

AxisCare

Software Support Specialist

Waco, TX, United States

Full-time

Apply on axiscare.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Working hours: 40 hours per week
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Description - Software Support Specialist

Reports To: Director of Customer Support Location: On-Site (Waco, TX)

Position Type: Full-Time

We are seeking individuals that are a good fit for our company values. In addition, we are hiring candidates that are:

Positive and encouraging - believing the best in themselves and others
Desiring to learn and grow - curious and seeking to "get a little better every day"
Responsible to show up to work consistently
Persistent/steady in the way they approach their work
Persistent in fulfilling company/manager expectations
Able to work collaboratively and independently
Possessing the intellectual ability and soft skills required to guide clients in the features of the AxisCare software.

Position Summary The primary objective of the AxisCare Software Support Specialist is to guide and empower our clients to effectively utilize our robust home care software and its many integrations. Becoming a subject matter expert of the user interface side of the AxisCare software is paramount as this position requires prompt, professional, and accurate software support. This position is not a development position (writing code), traditional IT support (maintenance/repair), or a remote call center where agents have a very scripted troubleshooting process. This position requires our agents to have a high level of cognitive, learning, troubleshooting, and social skills. The Software Support Specialist is responsible for handling client inquiries via phone and occasional video calls, emails, and chats while striving to deepen their understanding of the issues at hand while helping our clients grow in their understanding of the software.

Software Support Specialist Job Duties

Answer the next call or email - Receive and analyze client requests and provide a thorough explanation and/or solution to the request via troubleshooting.
Manage your work - Follow up with clients and keep notes through ZenDesk
Report problems - Communicate user issues, program bugs and feature requests with appropriate managers
Seek out opportunities to learn and grow - View and utilize the multiple internal learning resources
Help others learn and grow - Create help articles and possibly training videos when assigned for new features and updates
Do what you say you will do - Arrive to work early/on time to work, follow through on promised call-backs and client meetings.

Minimum Qualifications (Knowledge, Skills and Abilities)

Professional demeanor and excellent phone etiquette
Strong problem identification and resolution skills
Excellent listening skills
Ability to work individually and as part of a team
High level of integrity and work ethic
Proficient navigating computer software programs
Proficient in written and verbal communication, with ability to type quickly (40+ WPM preferred)
Ability to receive honest and candid feedback about work performance

Preferred Qualifications (Knowledge, Skills and Abilities)

Bachelor's or equivalent experience (Preferred)
Help desk experience: (1 year)
Windows OS experience (1 year)

Candidates will be asked to complete a brief behavioral and cognitive assessment to help determine job and team fit.

Software Support Specialist Working Conditions

Schedule: Monday – Friday, 8am-5pm
On-call as necessary - work that exceeds 40 hours per week is time and a half
Manual dexterity required to use desktop computer and peripherals

Compensation and Benefits:

Competitive salary and comprehensive benefits package.
Monthly performance incentives based on percentage of individual work completed.
Annual performance incentives determined by contribution to reaching team goals.
Opportunities for professional growth and career development.
Health, dental, and vision insurance.
401(k) plan with company matching.
Company will provide laptop and other needed computer equipment.

About AxisCare According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes.

AxisCare was started in 2011 by industry leaders to help meet the demand for a more userfriendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 6 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment.

Apply on axiscare.bamboohr.com About employer

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Jobs in the United States