Jobs in the United States

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Assistant Supervisor
Suncast Corporation
Batavia, IL
- $24 to $25 USD / hour
Must have knowledge of the following to determine root cause of errors:
Added just now
Area Manager, Fulfillment Operations
ShipBob, Inc.
Fort Worth, TX
Must be willing to work rotating shifts and non-traditional hours as needed to support business operations
Added 1 min ago
GT
Senior Customer Support - Montgomery, AL (Onsite)
Gainwell Technologies LLC
Montgomery, AL
- $27,200 to $38,900 USD / year
…your contributions and puts a premium on work flexibility, learning, and career…
Added 1 min ago
EHS&S - Coordinator
Masco
Santa Ana, CA
…compensation activities under the direction of the site EHSS Manager. This role supports compliance with applicable federal, state, and California workplace safety requirements, including…
Added 1 min ago
DH
Project Manager - Estimator
DSI Holdings Corporation
Chicago, IL
- $70,000 to $85,000 USD / year
The Position: We’re looking for an Estimator/Project manager to oversee projects for residential & commercial losses caused by fire, water, mold and natural disasters. This person will…
Added 2 mins ago
Parts Counter Associate II - Bentley Atlanta
Asbury
Alpharetta, GA
Must have a valid Driver’s License
Added 4 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
NORTH CONWAY, NH
- Part-time
Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow…
Added 4 mins ago
Assistant Store Manager - Famous Footwear
Famous Footwear
ROCKFORD, IL
As a full-time Assistant Store Manager, you are passionate about providing the best shoe store experience for the whole family through customer engagement. You do this by acting in the role…
Added 4 mins ago
FF
Full-Time Sales Lead - Famous Footwear
Famous Footwear
FENTON, MO
- Full-time
Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow…
Added 4 mins ago
Assurance Senior Associate
Baker Tilly Advisory Group, LP
United States
Learn and grow from direct on the job coaching and mentoring along with participating in firm wide learning and development programs.
Added 4 mins ago
Business Manager, Biomedical and Diagnostic Sciences, College of Veterinary Medicine: UTIA
University of Tennessee
Knoxville, TN
The College of Veterinary Medicine invites applicants to apply for the position of Business Manager, located within the Biomedical and Diagnostic Sciences department. This position manages…
Added 4 mins ago
Supplemental Case Manager
Memorial Hermann Health System
United States
Acts as preceptor/mentor to new hires. Assists in development of orientation schedule and helps identify individual needs for learning.
Added 5 mins ago
Supplemental Case Manager
Memorial Hermann Health System
United States
Acts as preceptor/mentor to new hires. Assists in development of orientation schedule and helps identify individual needs for learning.
Added 5 mins ago
Bakery Clerk
Albertsons Companies
LAS VEGAS, NV · Las Vegas, NV
…tasks from start to finish. Working alongside the Bakery Sales Manager, the Baker’s Helper helps plan the day’s production, gathers ingredients, and follows recipes with accuracy and…
Added 5 mins ago
GI
Staff Software Engineer, Git Contrib
GitHub, Inc.
United States
- $144,600 to $383,500 USD / year
GitHub is the world’s leading platform for agentic software development - powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than…
Added 5 mins ago
UG
Registered Nurse Home Health Harford County
UnitedHealth Group
Rosedale, MD
- $79,222 to $118,833 USD / year
As a Nurse Case Manager, you will guide patients and families through the care continuum by assessing needs, coordinating care, supporting discharge and transition planning, and managing…
Added 5 mins ago
UG
RN Case Manager FT
UnitedHealth Group
Vidalia, GA
- $64,132 to $96,198 USD / year
As a Nurse Case Manager, you will guide patients and families through the care continuum by assessing needs, coordinating care, supporting discharge and transition planning, and managing…
Added 5 mins ago
Registered Nurse Adjunct Instructor
Dorsey College Holdings, LLC
United States
Current Michigan Registered Nursing license required
Added 6 mins ago
Director of Engineering Services
Tate - Open
Columbia, MD
This role establishes the operating framework that connects front-end solutions development, design engineering, manufacturing, quality, and product engineering. The Director ensures that…
Added 6 mins ago
Warehouse Technician
KabaFusion
Albany, NY
8. Collaborate with the pharmacy department and Distribution Manager to complete monthly and quarterly cycle counts, inventory reports, and maintain efficient workflow.
Added 6 mins ago
Asset Recovery & Remarketing Manager
Clicklease
Draper, UT
Growth is a continuous journey at Clicklease. We believe in listening and learning from one another. Your insights and experiences contribute to our collective knowledge, making us stronger…
Added 6 mins ago
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Director of Sales Enablement and Marketing
Tribute Home Care
Framingham, MA
- From $140,000 USD / year
Leading and supporting the development of our Marketing Manager
Added 6 mins ago
Enterprise Account Executive
Pencil
Remote, United States
- Monthly stipend towards wellness, fitness, and learning and development
Added 7 mins ago
GM
Assistant Spa Mgr.
Greenwich MedSpa
Newtown, CT
- $55,000 to $65,000 USD / year
Act as liaison for the Front Desk and Medspa Manager, train and provide ongoing support for the Call Center, provide customer service, transactional counter assistance, retail sales, phone…
Added 7 mins ago
VP, Financial Consultant - Millburn, NJ
Charles Schwab Inc.
Millburn, NJ
A valid and active FINRA Series 7 license required

AxisCare

Software Support Specialist

Waco, TX, United States

Full-time

Apply on axiscare.bamboohr.com About employer

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Job details

Job type: Full-time
Working hours: 40 hours per week
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Description - Software Support Specialist

Reports To: Director of Customer Support Location: On-Site (Waco, TX)

Position Type: Full-Time

We are seeking individuals that are a good fit for our company values. In addition, we are hiring candidates that are:

Positive and encouraging - believing the best in themselves and others
Desiring to learn and grow - curious and seeking to "get a little better every day"
Responsible to show up to work consistently
Persistent/steady in the way they approach their work
Persistent in fulfilling company/manager expectations
Able to work collaboratively and independently
Possessing the intellectual ability and soft skills required to guide clients in the features of the AxisCare software.

Position Summary The primary objective of the AxisCare Software Support Specialist is to guide and empower our clients to effectively utilize our robust home care software and its many integrations. Becoming a subject matter expert of the user interface side of the AxisCare software is paramount as this position requires prompt, professional, and accurate software support. This position is not a development position (writing code), traditional IT support (maintenance/repair), or a remote call center where agents have a very scripted troubleshooting process. This position requires our agents to have a high level of cognitive, learning, troubleshooting, and social skills. The Software Support Specialist is responsible for handling client inquiries via phone and occasional video calls, emails, and chats while striving to deepen their understanding of the issues at hand while helping our clients grow in their understanding of the software.

Software Support Specialist Job Duties

Answer the next call or email - Receive and analyze client requests and provide a thorough explanation and/or solution to the request via troubleshooting.
Manage your work - Follow up with clients and keep notes through ZenDesk
Report problems - Communicate user issues, program bugs and feature requests with appropriate managers
Seek out opportunities to learn and grow - View and utilize the multiple internal learning resources
Help others learn and grow - Create help articles and possibly training videos when assigned for new features and updates
Do what you say you will do - Arrive to work early/on time to work, follow through on promised call-backs and client meetings.

Minimum Qualifications (Knowledge, Skills and Abilities)

Professional demeanor and excellent phone etiquette
Strong problem identification and resolution skills
Excellent listening skills
Ability to work individually and as part of a team
High level of integrity and work ethic
Proficient navigating computer software programs
Proficient in written and verbal communication, with ability to type quickly (40+ WPM preferred)
Ability to receive honest and candid feedback about work performance

Preferred Qualifications (Knowledge, Skills and Abilities)

Bachelor's or equivalent experience (Preferred)
Help desk experience: (1 year)
Windows OS experience (1 year)

Candidates will be asked to complete a brief behavioral and cognitive assessment to help determine job and team fit.

Software Support Specialist Working Conditions

Schedule: Monday – Friday, 8am-5pm
On-call as necessary - work that exceeds 40 hours per week is time and a half
Manual dexterity required to use desktop computer and peripherals

Compensation and Benefits:

Competitive salary and comprehensive benefits package.
Monthly performance incentives based on percentage of individual work completed.
Annual performance incentives determined by contribution to reaching team goals.
Opportunities for professional growth and career development.
Health, dental, and vision insurance.
401(k) plan with company matching.
Company will provide laptop and other needed computer equipment.

About AxisCare According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes.

AxisCare was started in 2011 by industry leaders to help meet the demand for a more userfriendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 6 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment.

Apply on axiscare.bamboohr.com About employer

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Jobs in the United States