Quality Technician I

Quality Tech l $18.00 Hours 3:30pm to 12:00am

About the Role Performs final and in-process inspections and audits to ensure product builds are performed according to specifications and build requirements. Coordinates product return to suppliers for corrective action. Ensures customers notes and expectations have been met. Complies with ISO and other quality system standards. Acquiring basic knowledge of job content, practices and procedures. Still learning skills necessary to fully perform the job. Performs functions that are minimal in complexity and performed under supervision with detailed instructions to tasks at hand. Impact of decisions is typically contained within assigned work.

What You'll Do

• Conducts random, scheduled and/or unscheduled audits to determine conformance to customer specifications and technical drawings, manufacturer's specifications, assembly manuals requirements, company processes and procedures and other such specifications and requirements (20%)
• May perform root cause analyses by inspecting and evaluating material returns, reviewing documentation, interviewing employees and assessing conformance to quality assurance standards to determine the cause of defects, malfunctions or process breakdowns. (20%)
• Maintains data and logs on data quality, returned material, supplier information, nonconformance to build procedures, errors, findings and recommendations to use for trend analyses. (20%)
• Prepares required product return documentation to supplier for failure analysis and monitors corrective action response. (20%)
• May coordinate or assist in developing and maintaining all ISO system documentation, including work instructions and departmental policies and procedures. (20%)

Other Duties & Responsibilities:

• Additional duties as assigned
• Meets attendance and punctuality standards

What We're Looking For

Education & Certifications:

• High School Graduate with Electronics / IT Hardware Field of Study preferred.
• High School Graduate with General Studies field of study required.
• Other Education / Certifications: A+, IPC

Working Conditions:

• Clean room environment requiring ESD protection.
• Occasional non-standard work hours or overtime as business requires.

Required Knowledge, Skills & Abilities

• Execute instructions and request clarification when needed.
• Use a 10-key quickly and accurately.
• Perform clerical and data entry functions with strong accuracy.
• Perform basic mathematical calculations.
• Recognize and attend to important details with accuracy and efficiency.
• Communicate clearly and convey necessary information.
• Interact effectively with all levels of management.
• Demonstrate strong multicultural interpersonal skills.
• Demonstrate strong organizational and time management skills, driving tasks to completion.
• Work constructively under stress and pressure when faced with high workloads and deadlines.
• Maintain and promote social, ethical, and organizational standards when conducting internal and external business activities.
• Work independently with minimal supervision.
• Maintain confidentiality of sensitive information.
• Remain immobile for extended periods.
• Transport up to 60 lbs.
• Build solid, effective working relationships with others.
• Demonstrate sensitivity to the needs, concerns, and feelings of others.
• Quickly learn new systems and technology.
• Use relevant computer system applications at a basic level.

At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway. At Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.