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Added 14 hours ago
AVP, Development & Donor Engagement
United Way of New York City
New York, NY
The Associate Vice President (AVP), Resource Development is a member of the Resource Development leadership team responsible for advancing UWNYC’s fundraising strategy across key revenue…
Added 2 days ago
AVP, Business Development
Unum Group
Portland, ME
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that…
Added 2 days ago
Registered Nurse, Health Center Group Manager
Premise Health
Baldwin, GA
As a Full Time Registered Nurse, Health Center Group Manager, you'll provide care to client employees and their dependents in our Health Center located in Baldwin, Gainesville, Murrayville…
Added 2 days ago
S
Fund Accounting & Administration-Officer
SSB&T
Quincy, MA
- $60,000 to $101,250 USD / year
…scheduling, and managing the daily workflow of one or more client relationships. In addition, we are looking for someone who can maintain strong client relationships, evaluate and recommend…
Added 2 days ago
AVP, Product Owner Consumption Management
LPL Financial Corp
Austin, TX
…reconciliation, exception handling, acceptance criteria, stakeholder feedback, and iteration through…
Added 2 days ago
Principal Review Supervisor
WSS Voya Financial Advisors, Inc.
Boston, MA
…principal who understands the products, the rules, and the client, and who can make a defensible decision and explain…
Added 3 days ago
NS
AVP. Marketing Compliance Senior Associate
Nuveen Services LLC
Dallas, TX · Chicago, IL · San Francisco, CA · NY · Los Angeles, CA
- $79,000 to $105,000 USD / year
Review advertising, marketing, sales literature, client communications, social media, website content, presentations, thought leadership, product materials, and other marketing…
Added 3 days ago
CR
Product Support Specialist, AVP
Charles River Systems Inc MA
United States
- $90,000 to $157,500 USD / year
Function as a central support representative for Fixed Income and Derivatives, collaborating with Product and Engineering to translate client needs into actionable feedback and solutions.
Added 3 days ago
Branch Manager (Brooklyn)
Carver Federal Savings Bank
Brooklyn, NY
…dimension of branch performance and every dimension of the client…
Added 3 days ago
SC
AI Artist (Variable Hours) - NYC or Portland, OR
Straub Collaborative
Portland, OR · New York, NY
- $44 to $54 USD / hour
Turn client feedback into fast, precise revisions.
Added 4 days ago
Commercial Lines AVP (Hybrid Albany, New York)
Aon Service Corporation
ALBANY, NY
Added 4 days ago
Senior Financial Auditor
Cornerstone League
Remote, United States
Position Reports To: SCAR Field Supervisor or SCAR AVP
Added 4 days ago
Director Of Business Development / Senior Living Pharmacies
PharMerica
Remote, United States
Drives continuous improvement by reviewing client feedback, identifying areas for growth, and implementing strategies for consistent business development within the Senior Living sector.
Added 4 days ago
AVP - Internal Audit
Jeanne D Arc Credit Union
Lowell, MA
…regulatory compliance, and the safeguarding of member assets. The AVP, Internal Audit is responsible for developing and executing a risk-based audit plan and communicating meaningful,…
Added 4 days ago
Manager, Admissions
Hospice of Michigan
Alpena, MI
Provides feedback to staff, ensuring that both effective performance and delivery of quality care are reinforced. Routine field visits with the admission nursing staff
Added 4 days ago
WB
AVP & Banking Center Manager - Pikesville
WesBanco Bank, Inc.
Baltimore, MD
- $80,000 to $85,000 USD / year
Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the need of the client.
Added 4 days ago
A
Program Manager
AvonRisk
GLENDALE, CA
- $120,000 to $130,000 USD / year
…of the Claims Division. Under the general direction of the AVP, VP or SVP, is responsible for managing a claims program comprised of claims supervisors, claims adjusters, claims assistants,…
Added 5 days ago
Head of Organizational Effectiveness (US)
TD Bank, N.A.
Mount Laurel, NJ · NY
Reporting to the VP, Head of Talent, the AVP, Organization Effectiveness plays a pivotal role in shaping the Bank’s structure and enhancing its effectiveness. This position will be…
Added 5 days ago
A
AVP, Dams Practice Leader (Northern California & Pacific Northwest)
AECOM
Oakland, CA
- $170,000 to $225,000 USD / year
Maintain regular interaction with clients to ensure satisfaction with AECOM services and engage with project delivery personnel to proactively address client feedback on team performance.
Added 5 days ago
AVP, Client Experience Manager - Masters
LPL Financial Corp
United States
…experience, the role will be responsible for leading one of our Client Success Pods for our Master’s club level advisors which represent the top 5% of LPL’s advisors. The Client Success Pod…
Added 5 days ago
Client Services Manager
The New Jewish Home
Bronx, NY
We are seeking a Client Services Manager to be responsible for supervising, coordinating and maintaining Home Health Aide coverage for all clients on a daily basis. In conjunction with the…
Added 6 days ago
AVP - Business Analyst Manager - Production Operations L2
LPL Financial Corp
Austin, TX
The AVP, Business Analyst Manager is a hands-on leader accountable for the stability, supportability, and operational readiness of LPL's advisor- and client-facing platforms - including…
Added 6 days ago
AVP, Client Services Manager
Synchrony
Cincinnati, OH
The principal responsibilities of the Client Services Manager will be to partner with the Relationship Manager and Industry Vice President to drive organic sales growth. This position will…
Added 6 days ago
Assistant Vice President, Facilities Operations
University of Chicago
Chicago, IL
OPS Facilities Office of the AVP for Facilities
Added 6 days ago
NS
AVP, Nuveen Green Capital Accounting Controller
Nuveen Services LLC
Chicago, IL · Charlotte, NC · Dallas, TX
- $119,000 to $150,000 USD / year
The AVP / Controller will be the senior accounting professional managing accounting operations and supervising a team of accounting professionals in record keeping, reporting, and other…

AvonRisk

Program Manager

GLENDALE, CA, United States

$120,000 to $130,000 USD / year

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Job details

Pay: $120,000 to $130,000 USD / year
Posting language: English
Posted: Oct 28, 2026

Original job description

Description AvonRisk is the nation’s leading specialty risk manager for self-insured organizations, uniting respected regional leaders in workers’ compensation, liability, managed care, and risk management across 32 states. With nearly 700 professionals and brands including Intercare, InterMed, George Hills, and AS&G Claims Administration, we’re a people-focused, operations-driven organization that prioritizes reasonable caseloads, strong training, collaborative teams, and expert support. We invest in tools and workflows that reduce friction - not increase volume - and create real career paths for professionals who want to grow their careers or move into leadership. At AvonRisk, you’re part of a team that values good judgment, curiosity, and accountability, and gives you the support to succeed.

Summary:

Reports directly to the Associate Vice President, Vice President or Senior Vice President of the Claims Division. Under the general direction of the AVP, VP or SVP, is responsible for managing a claims program comprised of claims supervisors, claims adjusters, claims assistants, and possibly other personnel involved directly in the claims function. Has overall responsibility and accountability for the work product of the claims program to include the quantity of work processed as well as the quality. The nature of the work involves coaching and counseling of the claims supervisors as well as other staff when required, monitoring work product to assure compliance with Labor Code provisions as well as company rules and regulations, conducting performance evaluations, and instituting corrective action when appropriate. It also includes monitoring, controlling, and planning

Essential Duties and Responsibilities:

Maintain excellent client relations, consults with client to define a need or a problem, conducts studies and surveys to obtain data.
Analyzes data to determine solutions as it relates to claims, client relationships, staffing, workflow, and/or reporting.
Accountable for the timely completion of all performance reviews for the claims program.
Provides monetary approval authority up to assigned authority level.
Works closely with representatives of our client(s) to ensure that contractual provisions are being followed and that client/customer related issues are addressed promptly.
advice, mentoring, coaching, counseling and performance feedback to the supervisors and to others within the claims team as needed, or in response to a request for assistance from a supervisor.
Responsible for assuring that all claims handled by the claims team are handled in accordance with applicable statutes and company rules.
Assists the supervisors with customer and personnel issues when needed and keeps senior management informed with regards to any corrective action activities within his/her department.
Exhibits a highly knowledgeable and helpful attitude and projects a professional image on behalf of the company.
Identifies and develops at least one supervisor to serve as program manager backup.
Represents the company at industry functions when needed and when appropriate.
Responsible for developing and sustaining a spirit of teamwork and cooperation among claims personnel and between claims and the personnel of other departments.
Responsible for monitoring productivity and compliance trends within the assigned claims team and for implementing procedural adjustments as necessary to enhance or improve productivity and results.
Requires a working knowledge of the Labor Code of the State of California as it pertains to workers compensation claims.
Handles other duties and tasks as deemed appropriate by Intercare and program assigned.

Requirements

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and within budget; Manages project team activities.
Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates; Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Eight or more years of progressive technical claim experience, demonstrating a high degree of judgment and discretion, is capable of providing adequate guidance on complex claim cases and can negotiate settlements effectively.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Project Management software and Database software.

Certificates and Licenses:

Attainment of the Associate in Claims designation, and successful completion of, or active study for, IIA MGT 43, and MGT 44, or the equivalent in related studies or work experience.

Supervisory Responsibilities:

Manages three to seven subordinate supervisors who supervise a total of five to ten employees on the Claims Program. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel.
The employee must occasionally lift and/or move up to 10 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Salary Range:

$120,000-$130,000 annually

The salary range listed is an estimate. Actual compensation will be determined based on several factors such as a candidate’s experience, qualifications, skill set, and work location.

Benefits:

We take care of our people so they can take care of their work and their teams. AvonRisk offers a competitive, people first benefits package designed to support your health, financial security, and career growth, including:

Comprehensive medical, dental, and vision benefits
Company contributions to HSA and FSA plans
Employer paid life and disability insurance
401(k) with company match
Paid time off (PTO) and company paid holidays
Learning and development opportunities that support real career advancement
Employee assistance resources and a supportive culture that values balance and wellbeing

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Pursuant to the Los Angeles and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest or conviction records.

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More about this job

Skills

Workflow
Reporting
Coaching
Counselling
Teamwork
Regulatory compliance
Project management
Change management
Leadership
Decision making
Process improvement
Negotiate settlements
Write routine reports
Gather data
Computer skills
Microsoft Word
Train employees

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