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Closed listing

Avista Utilities

System Technician (Multiple Positions)

Spokane, WA, United States

$28.77 to $51.67 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $28.77 to $51.67 USD / hour
Education: High school diploma
Experience: 1+ years Windows OS Experience, Windows Desktop/Laptop support experience, Printer support experience
Posting language: English
Posted: Nov 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Description

Closes: November 23, 2026

Job Description Responsible for delivery, setup, troubleshooting, repair, maintenance, and support of desktop and endpoint systems. Works directly with customer and project management office to deliver in-portfolio desktop and endpoint technology and software. Direct responsibility for providing technical support to end users. Assists Engineers as needed in developing technical solutions. Recommends technology and solutions to systemic environmental issues. Evaluates, tests, and prepares documentation for devices in the desktop and endpoint portfolio. Executes assignments under minimal direction. Performs routine maintenance as assigned. Expected to meet deadlines and budgets. Responds dynamically to user and business needs for technical resources both from a delivery and operational perspective.

Responsibilities

Deployment of in-portfolio technology per established procedures and processes
Provide excellent direct customer service with users in deploying and configuring technology
Execute assignments in compliance with department SLA targets
Provide personal support of deployed technologies through various channels; telephone, instant message, email, direct
Troubleshoot and determine root cause for defects and breakdowns and provide solution
Conduct operating system imaging and configuration, facilitates Active Directory computer and user account administration, and adhere to security guidelines and procedures
Independently performs Operating System, O365, and other application patching work
Oversees inventory and levels for technology equipment and peripherals, processes orders for technology equipment and peripherals as reorder points are met
Research and resolve intermediate problems, sometimes escalated from peers
Make recommendations for enhancing existing technical documentation

Requirements

High School diploma or GED required. Vocational or AA degree in Information Systems, Computer Science, MIS, Mathematics, Engineering or related field preferred.
Technology troubleshooting skills and in depth understanding of the Operating System and troubleshooting methodologies
Excellent oral and written communication skills, proven analytical problem-solving skills, and ability to communicate effectively with a variety of audiences
Experience with WWAN technologies, mobile device usage, support, and troubleshooting
Adherence to process and written procedures
Previous utility experience preferred
Requires a valid driver's license
Has the ability to travel to remote locations throughout Avista's service territory with possible overnight stays
Preferred Certifications:
CompTIA A+
ITIL 45 Foundation
Microsoft 365 Certified: Fundamentals

System Technician I:

1+ years Windows OS Experience, Windows Desktop/Laptop support experience, Printer support experience

Hiring Range: $28.77 to $36.98 per hour

System Technician II:

2+ years of related experience in two or more disciplines (hardware installation/configuration, software installation/configuration, hardware/software troubleshooting, software packaging, networking, Active Directory management, mobile device support, current Windows OS Support)
1 Industry recognized certifications or ability to achieve within 6 months
Maintain knowledge of technology hardware, operating systems, networking, and infrastructure applications – specific to assigned areas of responsibility
Assignments require extensive knowledge and application of concepts, principles or practices in specific discipline or several disciplines
Technology management skills with success in a balanced value driven customer relationship and productivity model
Excellent communication skills with a successful track record in a high demand, cross-functional, multi-discipline team environment

Hiring Range: $32.70 to $42.18 per hour

Other combinations of education and experience may be considered.

Hybrid work options are available for this role. The successful candidate will be required to work at our Spokane, Washington headquarters at least 3 days per week including Mondays and Tuesdays with additional day(s) determined by the manager.

To Apply We encourage you to apply as many of our positions have multiple levels to account for an incoming employee’s various knowledge, skills, and experience.

Complete an online application and attach your resume and cover letter to your profile. All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click "Submit".

Total Rewards

At Avista, our employees are the foundation of our success. Their dedication drives the value we deliver to our customers and communities. That’s why we prioritize the physical, mental, and financial well-being of our team members and their families.

We offer a comprehensive Total Rewards program designed to support every stage of life and career. Our offerings include:

Affordable healthcare options including medical, dental, and vision coverage
Retirement benefits with an enhanced 401(k) match
Incentive programs rewarding performance and contributions
Competitive paid time off including holidays, personal days, and vacation
Life and disability insurance for added peace of mind
Wellness resources supporting mental and physical health
Education and development support including tuition assistance
Community giving programs encouraging employee engagement and impact
Other optional benefits from Legal insurance, Pet insurance, and more (Eligibility subject to Bargaining Unit affiliation)

To learn more, please visit our benefits website at https://avistabenefits.com/.

We are committed to maintaining a competitive and equitable total rewards package that attracts and retains a diverse, skilled, and engaged workforce.

In compliance with state laws, we provide the full salary range for each position, along with the typical hiring range based on qualifications, experience, and internal equity. The full salary range for this position is $28.77 to $51.67 per hour. Questions regarding compliance with this requirement can be directed to humanresources@avistacorp.com.

Pre-employment screening requirements Employment is contingent upon the successful completion of a drug test, background check and motor vehicle records review.

Avista’s Commitment to Equal Opportunity Avista is a safe, inclusive workplace for people of all backgrounds, and we are committed to Equal Opportunity Employment. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, sensory, mental or physical disability (unless based upon a bona fide occupational qualification), Veteran status or any other classification protected by nondiscrimination laws.

Please view Equal Employment Opportunity Posters provided by OFCCP here (https://www.dol.gov/agencies/ofccp/posters) . Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you require any special accommodations to participate fully in our recruitment process. Avista will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process, and to perform the essential functions of the job whenever possible, where undue hardship would not be created for Avista. Please contact us at humanresources@avistacorp.com if you would like assistance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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