Jobs in the United States

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Community Manager
Housing Development Cor
Leola, PA
Housing Development Corporation MidAtlantic (HDC) is currently seeking a Full-Time Community Manager for our Nathan Village Apartments (Leola PA).
Added just now
I/DD Waiver Case Manager
VALLEY COMPREHENSIVE COMMUNITY MENTAL HEALTH CENTER INC
Morgantown, WV
REPORTS TO: Program Manager of Mental Health Care Coordination & IDD Case Management
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Analyst - Bus System Dvlmpt
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Detroit, MI
Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager
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Teacher Aid High SchoolNE
Catholic Charities of the Archdiocese of Miami
Perrine, FL
source requirements which address children’s individual needs as well as to create learning experiences that are meaningful while providing opportunities to scaffold children’s learning…
Added 2 mins ago
GL
Assistant Manager, Program
Genesee Lake School Oconomowoc Development Training Center of Wisconsin LLC
Oconomowoc, WI
- $24.25 to $25.25 USD / hour
Must possess a valid Driver's License and have an acceptable driving record
Added 3 mins ago
Sr. Software Engineer - Agentic AI & MongoDB (Remote)
The Home Depot
Remote, United States
…ways to grow and be challenged using both formal and informal development…
Added 4 mins ago
Coach - Sunset Harbour, FL
[solidcore]
Miami, FL
One full weekend day per week
Added 4 mins ago
Coach - Midtown Miami, FL
[solidcore]
Miami, FL
One full weekend day per week
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Coach - Coral Gables, FL
[solidcore]
Miami, FL
One full weekend day per week
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Coach - Brickell, FL
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Miami, FL
One full weekend day per week
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Coach - Aventura, FL
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One full weekend day per week
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Case Manager
SBHU
Stony Brook, NY
Actively involved in performance improvement activities including program development, data collection and analysis.
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Quality Program Manager
CURIA
Albuquerque, NM
Quality Program Manager, NPI in Albuquerque, NM
Added 4 mins ago
W
(USA) Human Resource Office/Training Manager (Fashion, Grocery, Import, Regional, Returns, Sam's, Wm.Com)-2
Walmart
WELLFORD, SC
- $65,500 to $98,000 USD / year
Added 5 mins ago
Registered Dietitian
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Conway, SC
…supporting the FMCNA commitment to the Quality Enhancement Program (QEP) and Quality Assessment and Performance Improvement (QAI) activities. Actively participates in process improvement…
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BP
Practice Manager - Summerville South
Banfield Pet Hospital
Summerville, SC
- $62,450 to $90,205 USD / year
In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the…
Added 5 mins ago
Financial Manager I
State of Florida
JACKSONVILLE, FL
Public Health Competency Domain 2: Policy development/Program planning skills
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Sr. Software Engineer - Agentic AI & MongoDB (Remote)
HOME DEPOT MANAGEMENT COMPANY, LLC
Remote, United States
…ways to grow and be challenged using both formal and informal development…
Added 5 mins ago
Sr. Software Engineer, Kotlin Mobile Applications (Remote)
HOME DEPOT MANAGEMENT COMPANY, LLC
Remote, United States
…ways to grow and be challenged using both formal and informal development…
Added 6 mins ago
Family Social Wellness Lead Coordinator
Suncoast Center
Clearwater, FL
Program Development and Coordination: Becomes a knowledge expert on the CDC Resource for Action on Suicide Prevention, utilizing the framework to guide the team in developing and…
Added 7 mins ago
VM
Medical Transportation Driver / Life Enrichment Assistant - PRN ( As Needed)
Virginia Mennonite Retirement Community, Inc.
Harrisonburg, VA
- $16.25 to $20.78 USD / hour
Must have a current Virginia Driver's License with a good driving record · Must have First Aid and CPR certification or be willing to obtain within 60 days of employment
Added 7 mins ago
Security Operations Manager
Marksman Security LLC
Hubbard, TX
Security Operations Manager (SOM) The SOM will be responsible for managing and developing the security team. The SOM will lead the security team through daily operations and all incident…
Added 8 mins ago
TG
Senior Transportation Engineer
Trilon Group
Mansfield, OH
- $98,000 to $135,000 USD / year
The Mannik & Smith Group (MSG) continues to grow - and we’re excited to add a Senior Transportation Engineer / Project Manager to our Mansfield, OH team! This is an excellent opportunity…
Added 8 mins ago
AT
Adaptive Swim Instructor
Aqua Tots Swim School - Aqua Tots Orange, LLC
Orange, CA
- $27 to $30 USD / hour
Reports To: Program Director / School Manager
Added 10 mins ago
Customer Experience Enablement Manager II
AvidXchange, Inc.
Charlotte, NC
The Customer Experience Enablement Manager II is a mid-level role responsible for developing and delivering training programs, tools, and resources that improve customer and teammate…

AvidXchange, Inc.

Customer Experience Enablement Manager II

Charlotte, NC, United States

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Experience: 3+ years of experience in instructional design, training development, or customer-facing content creation.
Posting language: English
Posted: Nov 13, 2026

Original job description

Overview

The Customer Experience Enablement Manager II is a mid-level role responsible for developing and delivering training programs, tools, and resources that improve customer and teammate experiences. This role requires deeper expertise in instructional design, managing complex projects, and leading cross-functional collaboration to support smooth adoption of changes across teams.

What You’ll Do

Customer Enablement

Lead the design, development, and maintenance of customer-facing content, including webinars, eLearning, and instructor-led training (ILT).
Manage a learning repository and keep content current with product and customer needs.
Work closely with product and customer-facing teams to align content with business objectives.

Teammate Enablement

Develop training programs that use a variety of learning modalities to ensure effective knowledge transfer.
Collaborate with department leaders to address knowledge gaps and promote continuous learning.

Change Management and Stakeholder Engagement

Lead training initiatives for new products, features, and process changes.
Engage stakeholders to align training programs with business needs and ensure successful adoption.

Evaluation and Continuous Improvement

Conduct in-depth evaluations of training programs and make data-driven improvements.
Stay current on instructional design best practices and bring new techniques into training.

What We’re Looking For

Bachelor’s degree in Instructional Design, Educational Technology, or a related field.
3+ years of experience in instructional design, training development, or customer-facing content creation.
Proficiency with LMS platforms, eLearning and video creation tools, and virtual delivery platforms.
Strong project management skills and the ability to manage multiple complex projects.

About AvidXchange

AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,300 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.

Who you are:

A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown.
Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.

What you’ll get:

AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.

AvidXers enjoy:

18 days PTO*
11 Holidays (8 company recognized & 3 floating holidays)
16 hours per year of paid Volunteer Time Off (VTO)
Competitive Healthcare
High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
Dental Base Plan Coverage
100% AvidXchange paid Life Insurance
100% AvidXchange paid Long-Term Disability
100% AvidXchange paid Short-Term Disability
Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
Parental Leave: 8 weeks 100% paid by AvidXchange**
Eldercare Leave: 8 weeks at 100% pay to care for a qualifying family member***
Discounts on Pet, Home, and Auto insurance
Onsite gym fitness center, yoga studio, and basketball court
Gym reimbursements for remote teammates up to $28/month
Tuition Reimbursement up to the federal maximum of $5,250***
Hybrid Workplace Flexibility
Free parking

*Fully granted from beginning of year, pro-rated if hired mid-year

**Must be full-time for at least 3 months

***Must be full-time for at least one year

Equal Employment Opportunity

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.

Applicants must be currently authorized to work in the United States on a full-time basis. AvidXchange does not provide sponsorship for employment-based work visas for this position.

Apply on job-boards.greenhouse.io About employer

More about this job

Skills

Customer experience
Provide training
Develop training programmes
Change management
Stakeholder management
Process improvement
Content creation
LMS
Project management
Counselling

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Work requirements

Jobs in the United States