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Added 55 mins ago
Associate Director, Clinical Process Engineer
AbbVie
North Chicago, IL
…Operations, establishing the methodology, standards, and governance infrastructure that enable scalable, inspection-ready, and operationally excellent processes across the enterprise. The…
Added 1 hour ago
SC
Bridge Engineer
Stanley Consultants
Denver, CO
- $40,123 USD / year
…and water sectors, we have helped improve lives and shape the infrastructure systems that connect us. As an employee-owned organization with a People First approach, we stand apart from…
Added 1 hour ago
SC
Design Manager / Senior Engineer - Power Generation
Stanley Consultants
Denver, CO
- $40,123 USD / year
Stanley Consultants is looking for a Design Manager / Senior Engineer with power generation experience to join one of our offices. This role may also be known as a Project Engineer.
Added 2 hours ago
Director I, Chief Information Security Officer Monroe Community College
Monroe Community College
ROCHESTER, NY
…the colleges and related partners' technology components and infrastructure. This is a senior-level technical position, responsible primarily for the design, coordination, deployment,…
Added 2 hours ago
Senior AI Engineer
Octus
NEW YORK, NY
Added 2 hours ago
Staff Software Engineer, Data & Scalability Platform
Cisco
New York, NY
As a Staff Software Engineer on the Data & Scalability Platform team, you will provide technical leadership for the architecture, scalability, and cost of the entire data plane: the stores…
Added 2 hours ago
Vice President, Senior Backend Engineer (Java) - Aladdin Engineering
BlackRock
New York, NY
Senior Engineer – Back e nd (Java) – V ice President
Added 2 hours ago
AE
Campus Graduate Masters Summer Internship Program - 2027 Software Engineer, Enterprise Technology Services- New York, NY
American Express
New York, NY
- $24.05 to $63 USD / hour
…for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also…
Added 2 hours ago
AE
Campus Graduate Masters Full-Time Engineer - 2027 Software Engineer II, Enterprise Technology Services- New York, NY
American Express
New York, NY
- $89,250 to $150,250 USD / year
- Full-time
At American Express, we empower technologists to learn, innovate, and make an impact from day one. As a Software Engineer in the full-time Technology Graduate Program, you’ll join a…
Added 2 hours ago
AE
Campus Undergraduate Full-Time Engineer - 2027 Software Engineer I, Enterprise Technology Services- New York, NY
American Express
New York, NY
- $78,000 to $124,750 USD / year
- Full-time
At American Express, we empower technologists to learn, innovate, and make an impact from day one. As a Software Engineer in the full-time Technology Graduate Program, you’ll join a…
Added 2 hours ago
AE
Sr Software Engineer II
American Express
New York, NY
- $123,000 to $215,250 USD / year
We are seeking a highly experienced Senior Engineer – CRM, Data & Cloud Platforms to help architect and build the next generation of enterprise CRM capabilities.
Added 2 hours ago
Staff Data Engineer Slack
Salesforce.com
NEW YORK, NY
…to the right metric definitions and tables. As a Staff Data Engineer, you set the technical direction for how Slack defines, computes, governs, and serves its most critical metrics, and you…
Added 2 hours ago
Principal Software Engineer, Site Reliability (Agentforce Ops)
Salesforce.com
NEW YORK, NY
…transition. What You'll Actually Be DoingAs a Production Support Engineer (PMTS), you will be a senior technical member of staff within our embedded reliability team. You aren't building…
Added 2 hours ago
Senior Software Engineer, Site Reliability (Agentforce Ops)
Salesforce.com
NEW YORK, NY
…transition. What You'll Actually Be DoingAs a Production Support Engineer (SMTS), you will be a senior technical member of staff within our embedded reliability team. You aren't building…
Added 2 hours ago
CCSI Systems Lead Engineer
AlixPartners
NEW YORK, NY
…(Cloud, Client Services, and Innovation) Team. This role is a senior, hands-on technical leadership position with a strong emphasis on AI-enabled platforms, GitHub-centric delivery, GitOps…
Added 2 hours ago
Senior Systems Engineer
DigaCore Technology Consulting
Remote, United States
Are you the go-to engineer who handles the toughest issues and loves designing smarter infrastructure? We’re looking for a senior-level engineer with a builder’s mindset - someone ready to…
Added 8 hours ago
Senior Inference Optimization ML Engineer
Rhoda AI
Mountain View,, CA
…expensive accelerators. We're looking for an Inference Optimization engineer to make Rhoda's models run fast, correctly, and cheaply on a wide range of hardware: AMD Instinct GPUs, Google…
Added 9 hours ago
AE
Campus Undergraduate Full-Time Engineer - 2027 Software Engineer I, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $78,000 to $124,750 USD / year
- Full-time
…engineering, mobile, AI/ machine learning, data-oriented engineering, infrastructure-adjacent engineering, or full-stack product development. You will design, code, test, improve, and…
Added 9 hours ago
AE
Sr Software Engineer II - Enterprise Architecture
American Express
Phoenix, AZ
- $123,000 to $215,250 USD / year
Act as a senior member of an Agile team, driving best practices in coding standards, testing, documentation, and continuous delivery
Added 9 hours ago
AE
Senior Infrastructure Engineer I
American Express
Phoenix, AZ
- $123,000 to $215,250 USD / year
Senior Infrastructure Engineer, building resilient platforms. Modernize enterprise infrastructure. Enable AI at scale.
Added 10 hours ago
Risk Manager, NA Air & Energy, EAP
Amazon.com Services LLC
Nashville, TN · Bellevue, WA · Arlington, VA
…drive accountability in real time, and you stand in for the senior manager independently in business reviews and cross-functional forums with full…
Added 10 hours ago
Risk Manager, NA Launch, EAP
Amazon.com Services LLC
Nashville, TN · Bellevue, WA · Arlington, VA
…drive accountability in real time, and you stand in for the senior manager independently in business reviews and cross-functional forums with full…
Added 10 hours ago
Senior Systems Administrator (Australia) - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join our team in support of a Federal Intelligence…
Added 10 hours ago
Senior Systems Administrator (Australia) - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join our team in support of a Federal Intelligence…
Added 10 hours ago
Microsoft System Administrator Senior
SAIC
Washington, DC
SAIC is seeking a Senior Endpoint Engineer to engineer, secure, and optimize our enterprise endpoint ecosystem. This position will provide critical support in engineering, securing, and…

AVEVA Software LLC

Technical Support Principal Engineer

Lake Forest, CA, United States
San Leandro, CA, United States

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Job details

Experience: 8+ years of experience in similar roles.
Posting language: English
Posted: Oct 29, 2026

Original job description

AVEVA is creating software trusted by over 90% of leading industrial companies.

Salary Range:

This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.

Locations: Lake Forest, San Leandro, Calgary. HYBRID

The overall job of a Technical Support Engineer is to ensure that on a day-to-day basis, AVEVA Software Premium and Elite customers are receiving quality, world-class technical support. This position responds to inquiries from these customers via telephone or in written internet-based email or chat sessions and is responsible for driving to resolve customer concerns raised during installation, startups, commissioning, operation, maintenance or product application or compatibility matters.

This position will troubleshoot problems with software applications and recommend corrective action. You will be required to document customer information and recurring technical issues to support product quality programs and product development. Interpersonal skills and technical product knowledge and expertise are critical to responding to daily customer-centric activities. Employees at the senior levels also address highly complex technical issues that need to be escalated.

Key Relationships:

The primary customers are those large Premium and Elite subscribers which use former Wonderware brand. In addition, the Technical Support Engineer will engage with Systems Integrators and Distributors as well as AVEVA R&D and AVEVA Product Managers.

Responsibilities - You will do:

The Tech Support Engineer is responsible for covering a phone queue during the normal business hours, 8:00 AM - 5:00 PM Pacific Time.
Reproducing customer issues along with documentation of issues and resolutions in CRM systems.
Will have the opportunity to participate in the annual events, such as AVEVA World, including technical presentations, product demo and event run/setup/teardown.
Serve as a technical lead to less-experienced Technical Support staff.
Knowledge transfer activities such as writing tech notes, knowledge objects and articles in addition to delivering web meeting sessions, and similar.
Position requires a small amount of international and domestic travel.
After gaining proficiency in designated products, may participate in an on-call rotation for urgent after-hours/weekend remote support (with additional compensation where applicable).

Skills & Qualifications - You will have:

Degree in Computer Science, Computer Engineering, Electrical/Electronic Engineering.
8+ years of experience in similar roles.
Knowledge and experience on Microsoft Windows Operating Systems.
Knowledge and experience with software development tools such as Visual Studio and object-oriented programming languages such as Python or C#.
Knowledge and experience on Microsoft SQL Server database.
Demonstrable knowledge of industrial automation hardware and/or software like PLCs, Human Machine Interface (HMI), industrial protocols like OPC DA, OPC UA, MQTT, others.
Knowledge and experience on Manufacturing Execution Systems (MES).

A PLUS:

Experience implementing or supporting any of the following former Wonderware brand products:

AVEVA InTouch HMI
AVEVA InTouch OMI
AVEVA System Platform (Application Server)
AVEVA Historian
AVEVA OI Servers / DA Servers / Communications Drivers
AVEVA Batch Management (InBatch)
AVEVA Manufacturing Execution System (WW MES)
AVEVA Worktasks / Skelta / Model Driven MES

USA Benefits include:

Flex work hours, 20 days PTO rising to 25 with service, three paid volunteering days, primary and secondary parental leave, well-being support, medical, dental, vision, and 401K.

It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.

Find out more: aveva.com/en/about/careers/benefits/

Hybrid working We work in a hybrid way at AVEVA. Most roles are based at a local AVEVA office, with an expectation of being on-site 50% of your working hours to support collaboration and connection. Some positions are fully office-based depending on the nature of the work, and certain roles that support specific customers or markets may be remote. The working arrangement for this position will be confirmed during the hiring process.

Hiring process Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.

Find out more: aveva.com/en/about/careers/hiring-process

About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.

We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/

Find out more: aveva.com/en/about/careers/

AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

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