Jobs in the United States

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Added 1 min ago
Cloud Engineer - TS/SCI with Polygraph
General Dynamics Information Technology
Herndon, VA
GDIT is seeking a skilled and experienced Cloud Engineer with expertise in DevOps Automation (Terraform, Ansible, CloudFormation), Cloud Administration, and Cloud AI Services. As a Cloud…
Added 1 min ago
Cloud Developer Senior Principal
General Dynamics Information Technology
Falls Church, VA
Cloud Based Services,Cloud Development,Cloud Operations,Cloud Platform
Added 1 min ago
Cloud Infrastructure Engineer
General Dynamics Information Technology
Fairfax, VA
We are seeking a collaborative and technically curious cloud engineer who can help design, automate, and deliver secure, reliable, and scalable cloud infrastructure solutions across AWS and…
Added 1 min ago
EU
PCB Layout Design Engineer
Experis USA
Boston, MA
- $35 to $40 USD / hour
Our client is seeking a Senior PCB Layout Design Engineer to join their team in Boston, MA. As a Senior PCB Layout Design Engineer, you will contribute as an individual contributor to…
Added 1 min ago
AV Programming/Commissioning Engineer 3 - Tysons, VA
M. C. Dean
Tysons, VA
We are seeking a AV Program Engineer 3 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs,…
Added 2 mins ago
Principal Identity Cybersecurity Engineer
The MITRE Corporation
McLean, VA
Must have an active Top Secret U.S Government issued Security Clearance
Added 2 mins ago
System Safety Engineer, Senior
BOOZ, ALLEN & HAMILTON, INC.
Arlington, VA
…thinking to make an impact on system safety? Our team supports senior-level DoW and service personnel with system safety implementation and oversight for DoW system programs. You'll…
Added 2 mins ago
Data Analytics Engineer, Senior
BOOZ, ALLEN & HAMILTON, INC.
Charlottesville, VA
As a Senior Data Analytics Engineer, you'll help transform enterprise and mission data into trusted, actionable insights that support organizational performance and decision-making. You'll…
Added 5 mins ago
CO
Superintendent of Building & Zoning (Building Official)
City of Fairfield (OH)
Fairfield, OH
- $100,000 to $125,000 USD / year
The City of Fairfield, Ohio is seeking a qualified Superintendent of Building and Zoning/Building Official. This is a senior management position that supervises and leads the City’s…
Added 10 mins ago
SI
Senior/Lead Platform Solution Engineer - Data Foundations
Salesforce, Inc.
Remote, United States
- $113,330 to $198,170 USD / year
Salesforce is looking for a motivated Platform Solution Engineer to join our extremely talented Pre-Sales Solution Engineering team, who are instrumental to MuleSoft’s growth.
Added 14 mins ago
Senior Software Engineer (Agent Experience)
Avaya
United States
We expect hands-on experience with agentic AI development, using tools such as Codex or Cursor to move from rapid prototypes to well-designed, verified production software.
Added 14 mins ago
VI
Systems AI&T - Satellite Payload STE Engineer
Viasat, Inc.
Tempe, AZ
- $117,500 to $176,500 USD / year
…take on something new, you'll find leaders who support your development and help you turn your ambition into…
Added 16 mins ago
Senior Software Engineer, Autonomy Evaluation & Metrics Platform
Rivian
Palo Alto, CA
As a senior metrics-platform engineer, you will design, build and operate a substantial part of
Added 16 mins ago
Graduate, Engineer Electrical - Substation (EDGE) Job Details | Black & Veatch Family of Companies
Black & Veatch
Tualatin, OR
All applicants must have work authorization and will not now or in the future require sponsorship of a visa · Must have a cumulative GPA of 3.0 or higher
Added 16 mins ago
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Intel Foundry Process Development Engineer - Lithography
Intel
Hillsboro, OR
- $133,800 to $255,200 USD / year
The candidate must possess a Master's degree with 4+ years of semiconductor industry experience, or a Ph.D
Added 16 mins ago
Manager Knowledge Based Engineering - Supply Chain
Deloitte
Portland, OR
…Supply Chain Responsiveness, Sourcing & Procurement, or Product Development &…
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Product Manager
Meta
Salem, OR
Integrate data, usability studies, research, and market analysis into product strategies and requirements to enhance user satisfaction and improve engineer productivity
Added 16 mins ago
Senior Director Software Engineering
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Salem, OR
As a Senior Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with…
Added 16 mins ago
CrowdStrike Platform Senior Resident Consultant (Remote)
CrowdStrike
Salem, OR
CrowdStrike Services is seeking a Platform Professional Services Senior Consultant who would be responsible for the planning, deployment, implementation, and operational support of the…
Added 16 mins ago
Core Senior .NET Software Engineer
Evolent
Salem, OR
The Senior Software Engineer leads the design, development, and deployment of complex software solutions, ensuring scalability and maintainability. This role architects and implements…
Added 16 mins ago
Sr Mgr, Sales (Cyber Security and Risk)
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 21 mins ago
Senior Engineer, Quality Process
Stryker
Phoenix, AZ
Stryker is hiring a Senior Quality Engineer in Phoenix, Arizona, to support Sustainability Solutions! In this role, you will be responsible for analyzing and resolving production issues…
Added 29 mins ago
Senior Systems Engineer
Sabre Systems LLC
Patuxent River, MD
Must have ten (10) years of recent and relevant experience in an engineering position, three (3) of which must be directly related to DoD Systems · Must have an active DoD Secret Clearance or higher
Added 31 mins ago
Data Engineer
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…data warehouse, following designs and standards set by the Senior Systems…
Added 37 mins ago
Senior Data Engineer | Remote
Kelly Services
Remote, United States

Avaya

Senior Software Engineer (Agent Experience)

United States

The pay range for this opportunity is from $134,925 to $180,000 + benefits.

Apply on careers.avaya.com About employer

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Job details

Pay: The pay range for this opportunity is from $134,925 to $180,000 + benefits.
Posting language: English
Posted: Nov 13, 2026

Original job description

About Avaya

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

Learn more at https://www.avaya.com

Position Overview

Join Avaya’s Agent Experience team to build the agent desktop for Avaya Infinity, our flagship enterprise omnichannel contact-center platform. The desktop brings together real-time voice and digital interactions, integrated modules, extensions, and CRM capabilities into a reliable agent workspace.

You will deliver features across a React/TypeScript desktop and Go/Rust backend services, applying strong computer science fundamentals to state management, client/server coordination, messaging, and media integration. Our platform serves deployments from small environments to large enterprises, running on Kubernetes across Azure AKS and Google GKE, with on-premises support planned.

We expect hands-on experience with agentic AI development, using tools such as Codex or Cursor to move from rapid prototypes to well-designed, verified production software.

Responsibilities

Build features across the agent desktop and supporting services, partnering with product, design, and platform teams.
Define where state belongs and how clients and services synchronize, recover from failures, and preserve user work.
Design session and media ownership across tabs, browsers, virtual desktops, and embedded clients, preventing conflicting actions.
Develop real-time communication and media integrations, selecting appropriate APIs, streaming, and messaging patterns.
Build extensibility and CRM integrations with clear contracts for lifecycle, shared context, permissions, and failure isolation.
Make observability part of the experience through connection and media health indicators, useful diagnostics, and correlated client/backend telemetry.
Deliver accessible, responsive, secure applications with meaningful tests covering critical workflows, concurrency, and recovery.
Use AI agents effectively, contribute to architectural decisions, mentor engineers, and support production systems.

Required Experience

Computer science fundamentals and first-principles reasoning: strong understanding of concurrency, networking, and distributed systems, with the ability to explain tradeoffs and turn designs into production software.
Full-stack delivery: experience building complex, stateful applications across clients and services. Hands-on backend experience, with Go/Rust proficiency or demonstrated ability to become productive quickly.
Front-end engineering: strong React, TypeScript, and browser fundamentals, including asynchronous behavior, component architecture, state synchronization, performance, and accessibility.
Real-time reliability: experience with persistent connections, concurrent sessions, state ownership, event ordering, idempotency, reconnects, and partial failures.
Integration design: experience with APIs, event-driven interfaces, modular applications, authentication and authorization, and working knowledge of databases and caching.
Observability and quality: ability to investigate issues across browser, network, and service boundaries using logs, metrics, traces, and automated tests.
Cloud delivery: experience with automated build and deployment pipelines, containers, and working familiarity with Kubernetes.
Collaboration and ownership: ability to clarify ambiguous requirements, coordinate across teams, and own software through production operation.

Agentic AI Development

Prior hands-on experience with coding agents is required, along with the ability to rapidly deepen that capability.
Work prompt-first, providing clear requirements, codebase context, architectural constraints, and verification criteria.
Choose the right approach for the task: AI pair programming, delegated implementation, multiple agents, or rapid prototyping and spikes.
Guide agents through implementation and testing, critically evaluate their output, and rework prototypes into production-grade designs.
Own the correctness, security, maintainability, and performance of delivered software, following company policies for AI use.

Preferred Experience

Contact-center or other real-time communications applications, including voice and digital interaction workflows.
WebRTC and browser media integration, including diagnostics for jitter, packet loss, and latency.
Multi-instance coordination, Citrix environments, desktop extensions, client SDKs, or CRM integrations such as Salesforce.
Production Go or Rust; WebSockets, SSE, NATS, or comparable messaging technologies.
OpenTelemetry, AKS/GKE, and on-premises deployments.

Education

Bachelor degree or equivalent experience in Computer Science or Engineering

Pay Transparency

The pay range for this opportunity is from $134,925 to $180,000 + benefits. This range represents the anticipated low and high end of the salary plus bonus for this position. Actual total compensation will vary and is based on factors such as a candidate’s qualifications, skills, and competencies.

Sponsorship and Equal Opportunity

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location.

This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.

Apply on careers.avaya.com About employer

More about this job

Skills

React
TypeScript
Go
Rust
Computer science
Kubernetes
Microsoft Azure
Industrial software
Communication skills
Analyse issues
Collaboration
Salesforce

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Work requirements

Jobs in the United States