Jobs in the United States

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Added 1 min ago
Cloud Infrastructure Engineer
General Dynamics Information Technology
Fairfax, VA
GDIT is looking for a Cloud Infrastructure Engineer to join our National Institutes of Health (NIH) CIT Hosting and Storage Services Program.
Added 1 min ago
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Field Service Engineer (Virginia)
Abbott
Lynchburg, VA
- $22.45 to $44.85 USD / hour
Must have a Valid Driver’s License
Added 1 min ago
Project Engineer - Acquisition Lead
Noblis
Chantilly, VA
Noblis ESI is seeking an experienced Project Engineer - Acquisition Lead with a national space enterprise and ground systems acquisition background to support our client on-site in…
Added 1 min ago
Field Service Engineer (Virginia, US)
Fortive Corporation
Virginia Beach, VA
Field Service Engineer I - Virginia Beach, VA Territory
Added 1 min ago
Observability Pipeline Engineer
BOOZ, ALLEN & HAMILTON, INC.
McLean, VA
…the tele met ry underneath it. As an observability pipeline engineer on our team, you'll own the tele met ry that feeds logging, monitoring, and security analytics across commer cia l and…
Added 1 min ago
System Safety Engineer, Senior
BOOZ, ALLEN & HAMILTON, INC.
Arlington, VA
As a systems engineer on our team, you'll enjoy a dynamic team environment of client and contractor staff while executing comprehensive system safety programs or individual tasks on a…
Added 1 min ago
Data Analytics Engineer, Senior
BOOZ, ALLEN & HAMILTON, INC.
Charlottesville, VA
As a Senior Data Analytics Engineer, you'll help transform enterprise and mission data into trusted, actionable insights that support organizational performance and decision-making. You'll…
Added 1 min ago
Zero Trust C2C Engineer
BOOZ, ALLEN & HAMILTON, INC.
Arlington, VA
As a systems engineer on our team, you have the chance to design a varied set of cybersecurity solutions in support of defending our nation's critical infrastructure and federal assets.…
Added 5 mins ago
Principal Nuclear Power Uprate Piping Engineer
Enercon services Inc
Kennewick, WA
Join ENERCON as a Principal Power Uprate Piping Engineer and play a key role in advancing nuclear energy solutions across the country. In this leadership-level position, you'll leverage…
Added 9 mins ago
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Platform Specialist - OIT Transparency Posting (Remote From Anywhere In CO)
State of Colorado
CO
- $100,000 to $110,000 USD / year
…nation's leading government IT organizations by reimagining how we support agencies, building first-of-their-kind applications, and creating an inclusive, collaborative culture, together.…
Added 13 mins ago
Senior Software Engineer (Agent Experience)
Avaya
United States
…Kubernetes across Azure AKS and Google GKE, with on-premises support…
Added 16 mins ago
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Mechanical Engineer - Non Oily Waste (Part-time)
Noblis
Salem, OR
- Part-time
Noblis MSD’s mission is to support the Naval Sea Systems Command (NAVSEA) and, Naval Surface Warfare Center (NSWCPD) and their missions’ to enable research, development, test and…
Added 16 mins ago
Senior Director Software Engineering
Capital One
Salem, OR
As a Senior Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with…
Added 16 mins ago
CrowdStrike Platform Senior Resident Consultant (Remote)
CrowdStrike
Salem, OR
…for the planning, deployment, implementation, and operational support of the CrowdStrike platform and related applications. The Platform Professional Services Senior Consultant will have…
Added 16 mins ago
Sr Mgr, Sales (Cyber Security and Risk)
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 16 mins ago
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Automated Test Engineer
Eliassen Group
Salem, OR
- $40 to $50 USD / hour
Our client seeks an Automated Test Engineer to support Hivemind by monitoring and maintaining large volumes of automated tests, troubleshooting failures, and driving bug resolution across…
Added 31 mins ago
Data Engineer
CJE SeniorLife Brand
Chicago, IL
…innovation, and community engagement. Guided by our mission to support older adults in living with dignity, purpose, and connection, we provide a comprehensive range of programs and…
Added 31 mins ago
Industrial Engineer
Martin Brower
Rosemont, IL
This position is fully remote with approximately 90% travel required.
Added 37 mins ago
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Packaging Engineer COOP
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Oak Brook, IL
- $27.5 USD / hour
Schedule: (Hybrid) Fridays are remote, while Mon-Thurs are in office
Added 37 mins ago
Senior Analyst II - Network Engineer
DXC Technology
Springfield, IL
Job Description: Senior Analyst II Network Engineer
Added 38 mins ago
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Software Engineer/Clinical Informatics
TEKsystems
Chicago, IL
- $50 to $70 USD / hour
Were seeking a software engineer with strong clinical informatics experience. In this role, you will work within the award-winning Applications team to design, build, and deploy software…
Added 38 mins ago
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Estimator - Electrical Services
Siemens
Chicago, IL
- $68,982 to $118,256 USD / year
Must have experience using an Estimating/Quoting system
Added 38 mins ago
EG
Automated Test Engineer
Eliassen Group
Springfield, IL
- $40 to $50 USD / hour
Our client seeks an Automated Test Engineer to support Hivemind by monitoring and maintaining large volumes of automated tests, troubleshooting failures, and driving bug resolution across…
Added 55 mins ago
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Senior Full Stack Engineer - Checkout & Payments
Truemed
Remote, United States
- $175,000 to $225,000 USD / year
- Expand our back end systems and data models to support important product initiatives
Added 1 hour ago
Senior Creative Strategy Lead
Freebird
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Reverse-engineer successful paid and organic creative from competitors, other brands, and adjacent industries. Understand why it works and adapt the underlying approach to Freebird's…

Avaya

Senior Software Engineer (Agent Experience)

United States

The pay range for this opportunity is from $134,925 to $180,000 + benefits.

Apply on careers.avaya.com About employer

Applications open in a new tab.

Job details

Pay: The pay range for this opportunity is from $134,925 to $180,000 + benefits.
Posting language: English
Posted: Nov 13, 2026

Original job description

About Avaya

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

Learn more at https://www.avaya.com

Position Overview

Join Avaya’s Agent Experience team to build the agent desktop for Avaya Infinity, our flagship enterprise omnichannel contact-center platform. The desktop brings together real-time voice and digital interactions, integrated modules, extensions, and CRM capabilities into a reliable agent workspace.

You will deliver features across a React/TypeScript desktop and Go/Rust backend services, applying strong computer science fundamentals to state management, client/server coordination, messaging, and media integration. Our platform serves deployments from small environments to large enterprises, running on Kubernetes across Azure AKS and Google GKE, with on-premises support planned.

We expect hands-on experience with agentic AI development, using tools such as Codex or Cursor to move from rapid prototypes to well-designed, verified production software.

Responsibilities

Build features across the agent desktop and supporting services, partnering with product, design, and platform teams.
Define where state belongs and how clients and services synchronize, recover from failures, and preserve user work.
Design session and media ownership across tabs, browsers, virtual desktops, and embedded clients, preventing conflicting actions.
Develop real-time communication and media integrations, selecting appropriate APIs, streaming, and messaging patterns.
Build extensibility and CRM integrations with clear contracts for lifecycle, shared context, permissions, and failure isolation.
Make observability part of the experience through connection and media health indicators, useful diagnostics, and correlated client/backend telemetry.
Deliver accessible, responsive, secure applications with meaningful tests covering critical workflows, concurrency, and recovery.
Use AI agents effectively, contribute to architectural decisions, mentor engineers, and support production systems.

Required Experience

Computer science fundamentals and first-principles reasoning: strong understanding of concurrency, networking, and distributed systems, with the ability to explain tradeoffs and turn designs into production software.
Full-stack delivery: experience building complex, stateful applications across clients and services. Hands-on backend experience, with Go/Rust proficiency or demonstrated ability to become productive quickly.
Front-end engineering: strong React, TypeScript, and browser fundamentals, including asynchronous behavior, component architecture, state synchronization, performance, and accessibility.
Real-time reliability: experience with persistent connections, concurrent sessions, state ownership, event ordering, idempotency, reconnects, and partial failures.
Integration design: experience with APIs, event-driven interfaces, modular applications, authentication and authorization, and working knowledge of databases and caching.
Observability and quality: ability to investigate issues across browser, network, and service boundaries using logs, metrics, traces, and automated tests.
Cloud delivery: experience with automated build and deployment pipelines, containers, and working familiarity with Kubernetes.
Collaboration and ownership: ability to clarify ambiguous requirements, coordinate across teams, and own software through production operation.

Agentic AI Development

Prior hands-on experience with coding agents is required, along with the ability to rapidly deepen that capability.
Work prompt-first, providing clear requirements, codebase context, architectural constraints, and verification criteria.
Choose the right approach for the task: AI pair programming, delegated implementation, multiple agents, or rapid prototyping and spikes.
Guide agents through implementation and testing, critically evaluate their output, and rework prototypes into production-grade designs.
Own the correctness, security, maintainability, and performance of delivered software, following company policies for AI use.

Preferred Experience

Contact-center or other real-time communications applications, including voice and digital interaction workflows.
WebRTC and browser media integration, including diagnostics for jitter, packet loss, and latency.
Multi-instance coordination, Citrix environments, desktop extensions, client SDKs, or CRM integrations such as Salesforce.
Production Go or Rust; WebSockets, SSE, NATS, or comparable messaging technologies.
OpenTelemetry, AKS/GKE, and on-premises deployments.

Education

Bachelor degree or equivalent experience in Computer Science or Engineering

Pay Transparency

The pay range for this opportunity is from $134,925 to $180,000 + benefits. This range represents the anticipated low and high end of the salary plus bonus for this position. Actual total compensation will vary and is based on factors such as a candidate’s qualifications, skills, and competencies.

Sponsorship and Equal Opportunity

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location.

This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.

Apply on careers.avaya.com About employer

More about this job

Skills

React
TypeScript
Go
Rust
Computer science
Kubernetes
Microsoft Azure
Industrial software
Communication skills
Analyse issues
Collaboration
Salesforce

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Work requirements

Jobs in the United States