Jobs in the United States

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Staff Software Engineer
Second Nature
Remote, United States
- $175,000 to $195,000 USD / year
Second Nature is looking for a highly experienced Staff Software Engineer to help lead the technical development of our GRI Internet product.
Added 2 mins ago
Area Maintenance Technician - Days
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United States
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Cloud Infrastructure Engineer
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GDIT is looking for a Cloud Infrastructure Engineer to join our National Institutes of Health (NIH) CIT Hosting and Storage Services Program.
Added 5 mins ago
EU
PCB Layout Design Engineer
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- $35 to $40 USD / hour
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Added 8 mins ago
Staff Software Engineer - Compiler & Spark Runtime
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Staff Software Engineer – Compiler & Spark Runtime
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Principal Nuclear Power Uprate Piping Engineer
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Added 11 mins ago
CMOS Device Integration and modeling lead - MTS
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…correlation and line monitoring. This role is ideal for an engineer who can connect device physics, process behavior, statistical variation, and circuit impact while translating complex…
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Candidate must have excellent written and verbal communication skills · Candidate must have experience with Pressure Safety programs as well as applicable codes and standards
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Platform Specialist - OIT Transparency Posting (Remote From Anywhere In CO)
State of Colorado
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Senior Process Engineer I, Visual Inspection
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Added 17 mins ago
Senior Software Engineer (Agent Experience)
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United States
Real-time reliability: experience with persistent connections, concurrent sessions, state ownership, event ordering, idempotency, reconnects, and partial failures.
Added 19 mins ago
Senior Software Engineer, Autonomy Evaluation & Metrics Platform
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Data Center Production Operations Engineer
Meta
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Meta is seeking a Data Center Production Operations Engineer to support the reliability, efficiency, and scalability of our global data center infrastructure. In this role, you will be…
Added 19 mins ago
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Intel Foundry Process Development Engineer - Lithography
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Hillsboro, OR
- $133,800 to $255,200 USD / year
The candidate must possess a Master's degree with 4+ years of semiconductor industry experience, or a Ph.D
Added 20 mins ago
Product Manager
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Integrate data, usability studies, research, and market analysis into product strategies and requirements to enhance user satisfaction and improve engineer productivity
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Core Senior .NET Software Engineer
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Server Tech Services Engineer II
Akamai Technologies, Inc.
Salem, OR
- $76,100 to $136,900 USD / year
As a Server Tech Services Engineer II, you will serve as a key technical leader. You will resolve high-severity hardware and network issues across Akamai's infrastructure. In this role, you…
Added 20 mins ago
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Automated Test Engineer
Eliassen Group
Salem, OR
- $40 to $50 USD / hour
Our client seeks an Automated Test Engineer to support Hivemind by monitoring and maintaining large volumes of automated tests, troubleshooting failures, and driving bug resolution across…
Added 22 mins ago
Senior Process Engineer I, Visual Inspection
Fujifilm
Holly Springs, NC
The Senior Process Engineer 1 provides engineering guidance to support capital projects, technology transfer, and manufacturing operations. This will ensure compliance with all safety,…
Added 32 mins ago
Infra Cost Engineer
Samsung Austin Semiconductor, LLC.
1530 FM 973 Taylor, TX
The Cost Engineer will be responsible for managing, analyzing, and optimizing Infrastructure operational expenses (OPEX) and tool hook-up costs at Samsung Austin Semiconductor. This…
Added 35 mins ago
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Data Engineer, Security Analytics
Wayve
Sunnyvale, CA
- $186,100 to $243,300 USD / year
As a Data Engineer, you’ll join the Security team and build the data and automation capabilities that underpin our security program. You’ll work across Security to design scalable data…
Added 40 mins ago
Sr Principal System Security Engineer
Northrop Grumman
Rolling Meadows, IL
…countermeasures to protect assets and enhance operational integrity and…
Added 41 mins ago
Lead Design Engineer
Eaton Corporation
Woodridge, IL
Eaton’s Electrical division is currently seeking a Lead Design Engineer to join our team out of Worcester, MA or Woodridge, IL. This is a hybrid role and relocation assistance available…
Added 41 mins ago
Senior Platform Engineer, Cloud (Xora Portfolio Company)
Xora Innovation
Remote, United States
Instrument service-level objectives and health signals so reliability is measurable and regressions show up before they reach a customer.
Added 41 mins ago
Senior Process Engineer - Plastic Extrusion Expertise Required
ITW
Itasca, IL
The Senior Process Engineer serves as the technical leader for extrusion, material conversion, and labeling processes across Hi-Cone's global manufacturing network. This role is responsible…

Avaya

Senior Software Engineer (Agent Experience)

United States

The pay range for this opportunity is from $134,925 to $180,000 + benefits.

Apply on careers.avaya.com About employer

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Job details

Pay: The pay range for this opportunity is from $134,925 to $180,000 + benefits.
Posting language: English
Posted: Nov 13, 2026

Original job description

About Avaya

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

Learn more at https://www.avaya.com

Position Overview

Join Avaya’s Agent Experience team to build the agent desktop for Avaya Infinity, our flagship enterprise omnichannel contact-center platform. The desktop brings together real-time voice and digital interactions, integrated modules, extensions, and CRM capabilities into a reliable agent workspace.

You will deliver features across a React/TypeScript desktop and Go/Rust backend services, applying strong computer science fundamentals to state management, client/server coordination, messaging, and media integration. Our platform serves deployments from small environments to large enterprises, running on Kubernetes across Azure AKS and Google GKE, with on-premises support planned.

We expect hands-on experience with agentic AI development, using tools such as Codex or Cursor to move from rapid prototypes to well-designed, verified production software.

Responsibilities

Build features across the agent desktop and supporting services, partnering with product, design, and platform teams.
Define where state belongs and how clients and services synchronize, recover from failures, and preserve user work.
Design session and media ownership across tabs, browsers, virtual desktops, and embedded clients, preventing conflicting actions.
Develop real-time communication and media integrations, selecting appropriate APIs, streaming, and messaging patterns.
Build extensibility and CRM integrations with clear contracts for lifecycle, shared context, permissions, and failure isolation.
Make observability part of the experience through connection and media health indicators, useful diagnostics, and correlated client/backend telemetry.
Deliver accessible, responsive, secure applications with meaningful tests covering critical workflows, concurrency, and recovery.
Use AI agents effectively, contribute to architectural decisions, mentor engineers, and support production systems.

Required Experience

Computer science fundamentals and first-principles reasoning: strong understanding of concurrency, networking, and distributed systems, with the ability to explain tradeoffs and turn designs into production software.
Full-stack delivery: experience building complex, stateful applications across clients and services. Hands-on backend experience, with Go/Rust proficiency or demonstrated ability to become productive quickly.
Front-end engineering: strong React, TypeScript, and browser fundamentals, including asynchronous behavior, component architecture, state synchronization, performance, and accessibility.
Real-time reliability: experience with persistent connections, concurrent sessions, state ownership, event ordering, idempotency, reconnects, and partial failures.
Integration design: experience with APIs, event-driven interfaces, modular applications, authentication and authorization, and working knowledge of databases and caching.
Observability and quality: ability to investigate issues across browser, network, and service boundaries using logs, metrics, traces, and automated tests.
Cloud delivery: experience with automated build and deployment pipelines, containers, and working familiarity with Kubernetes.
Collaboration and ownership: ability to clarify ambiguous requirements, coordinate across teams, and own software through production operation.

Agentic AI Development

Prior hands-on experience with coding agents is required, along with the ability to rapidly deepen that capability.
Work prompt-first, providing clear requirements, codebase context, architectural constraints, and verification criteria.
Choose the right approach for the task: AI pair programming, delegated implementation, multiple agents, or rapid prototyping and spikes.
Guide agents through implementation and testing, critically evaluate their output, and rework prototypes into production-grade designs.
Own the correctness, security, maintainability, and performance of delivered software, following company policies for AI use.

Preferred Experience

Contact-center or other real-time communications applications, including voice and digital interaction workflows.
WebRTC and browser media integration, including diagnostics for jitter, packet loss, and latency.
Multi-instance coordination, Citrix environments, desktop extensions, client SDKs, or CRM integrations such as Salesforce.
Production Go or Rust; WebSockets, SSE, NATS, or comparable messaging technologies.
OpenTelemetry, AKS/GKE, and on-premises deployments.

Education

Bachelor degree or equivalent experience in Computer Science or Engineering

Pay Transparency

The pay range for this opportunity is from $134,925 to $180,000 + benefits. This range represents the anticipated low and high end of the salary plus bonus for this position. Actual total compensation will vary and is based on factors such as a candidate’s qualifications, skills, and competencies.

Sponsorship and Equal Opportunity

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location.

This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.

Apply on careers.avaya.com About employer

More about this job

Skills

React
TypeScript
Go
Rust
Computer science
Kubernetes
Microsoft Azure
Industrial software
Communication skills
Analyse issues
Collaboration
Salesforce

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Work requirements

Jobs in the United States